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New MacBook Airs Experiencing Logic Board Issues?
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Apple defenders and Apple bashers are coming out. I'd love to complain about the problems I've had with other electronics such as my Nikon D50 shutter, my laser pointer jamming, my blender on the fritz - but who cares as much as we Apple fans?
We love our products and it hurts us to hear FUDruckers stirring it up before we even know if it's a significant problem. Mine works. Played some games, plug it into my 24" ACD, etc. etc. I also got Applecare and am confident that if I develop a problem they will fix it and I will use my other mac until I get a replacement.
and I qoute from Apple Support Discussions
"An AppleCare representative told me that engineers are aware of this issue and they'll be issuing a software update soon to correct the problem.
I was instructed to take a picture and screenshot and mail it to them to confirm that my issue is the same one that they're aware of. My issue looks exactly like the one in the YouTube video but did fix itself just by closing the lid and reopening it. "
-Depths of One
http://discussions.apple.com/thread.jspa?threadID=2629780&start=30&tstart=0
"An AppleCare representative told me that engineers are aware of this issue and they'll be issuing a software update soon to correct the problem.
I was instructed to take a picture and screenshot and mail it to them to confirm that my issue is the same one that they're aware of. My issue looks exactly like the one in the YouTube video but did fix itself just by closing the lid and reopening it. "
-Depths of One
http://discussions.apple.com/thread.jspa?threadID=2629780&start=30&tstart=0
if you properly cool that GPU, it would actually WORK!, the MBA is such a POS when it comes to proper thermal design for the CPU, RAM, and GPU, i am totally not surprised this happened again (the MBA also had overheating issues but with the CPU)
apple is too stupid and emotional about their razor thin laptops to make it slightly thicker and infinitely more reliable, and this thing costs $1000+ lol
Doubt it's the RAM. 1066 Mhz DDR3 doesn't get that hot. And the 320M doesn't have dedicated graphics memory, it uses system RAM (256MB of it to be specific)
The new MBA's Core 2 Duos are actually very high binned and the thermals seem to better. Compared to the older revisions there's much less, if any, throttling.
They still should have gone to a 32nm Arrandale in my opinion, but Intel's integrated graphics are kind of weak. Hell that or they should have just waited for Sandy Bridge before doing a revision.
unfortunate
I feel bad for anyone that is having problems.
I'll keep saying this until Apple addresses their QC, but it's just a damn shame that nearly every product Apple has released in the last 2 years has had issues.
I wish Apple would wake up and take steps to ensure better quality as the machines go out. Sure there will be glitches and bad machines in every line (and in every product out there, let's be real). A small number is expected, but with Apple I expect to get the machine I pay for. And we pay a lot for these machines.
Apple would sell even more if they slowed down and took the time to test the machines before unleashing them.
Guess being an early adopter has become far more risky now than it used to be.
I feel bad for anyone that is having problems.
I'll keep saying this until Apple addresses their QC, but it's just a damn shame that nearly every product Apple has released in the last 2 years has had issues.
I wish Apple would wake up and take steps to ensure better quality as the machines go out. Sure there will be glitches and bad machines in every line (and in every product out there, let's be real). A small number is expected, but with Apple I expect to get the machine I pay for. And we pay a lot for these machines.
Apple would sell even more if they slowed down and took the time to test the machines before unleashing them.
Guess being an early adopter has become far more risky now than it used to be.
Any revision products can have problems. I have a Rev A, Macpro for more than 7 years. Still running perfectly.
Yeah, that's exactly it.
Possible fixes:
-apple bumps up fan speeds on update
-buy laptop cooler
-don't watch HD video
-don't play games
-don't do anything GPU intensive
Certain fix:
-don't turn it on
That's a joke - but seriously, most of your suggestions amount to "don't use it like a normal laptop".
I had this happen on my 1 yr old MacBook Pro two times. Log error traced back to Nvidia encountering "exceptions".
So you love yourself ?
I have been saying the same thing. Only time will tell if this is normal failure rates or if this is really a widespread issue. I think it's a little early to front page stuff like this with a headline like "MacBook Airs Experiencing Logic Board issues ?".
If there really was a short term widespread issue, the MacBook Air forum would've been ablaze already. Yet all you can read there is how happy people are with their purchases and whines about backlit keyboards.
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Yes it does happen! We should be thankful that Apple has a history of taking care of its customers.
The important thing to realize here is that we have a few complaints out of what is likely a couple hundred thousand sold already.
As others have indicated take it bacl for an exchange. In most cases Apple is very reasonable. Besides these machines you guys return should eventually end up on Apples refurb store. Thus a big discount and an Apple warranty for us cheapskates
Small White Car said:
Yes it does happen! We should be thankful that Apple has a history of taking care of its customers.
The important thing to realize here is that we have a few complaints out of what is likely a couple hundred thousand sold already.
As others have indicated take it bacl for an exchange. In most cases Apple is very reasonable. Besides these machines you guys return should eventually end up on Apples refurb store. Thus a big discount and an Apple warranty for us cheapskates
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_1 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8B117 Safari/6531.22.7)
This certainly looks like a mountain being built out of a mole hill.
However even Apple has had its boners with the Original AIR being one of them. So I think it is wise in my old age to let others test new products. Somtimes that is hard to resist though.
In general though this just looks like another round of NVidia chips not being soldered in correctly. The funny thing here is the solder joint issue has been caused by the Europeans and their fear of lead.
The big questions I have for these dummies is why posyt this crap in the first place. If I had an out of box defective whatever the first thing I'd do is run back to the store for an exchange or refund.
Small White Car said:
Yup, that's why you never buy revision D products!
(Can anyone tell that I really hate the "revision A" complaints?)
This certainly looks like a mountain being built out of a mole hill.
However even Apple has had its boners with the Original AIR being one of them. So I think it is wise in my old age to let others test new products. Somtimes that is hard to resist though.
In general though this just looks like another round of NVidia chips not being soldered in correctly. The funny thing here is the solder joint issue has been caused by the Europeans and their fear of lead.
The big questions I have for these dummies is why posyt this crap in the first place. If I had an out of box defective whatever the first thing I'd do is run back to the store for an exchange or refund.
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_1 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8B117 Safari/6531.22.7)
Don't be an idiot, take it back to the syore for an exchange!
What is worst is how in the hell did you come to the conclusion that all if the machines have this issue? Screw up a little courage and stand up for yourself. More so learn to read for content.
Even if the device is shown to have a defect a few months down the road doesn't mean you have to put up with it. By the way a highly doubt there is an issue other than normal production problems, you need to realize Apple has sold a surprising number of these machines. Percentage wise a couple dozen defects out of a couple hundred thousand made is not significant.
By the way if you feel that this message is a lttle rough and direct it is meant to be. Your just let me lay down and die attitude sucks. Go out and get that AIr replaced!!!!!
Some_Big_Spoon said:
Don't be an idiot, take it back to the syore for an exchange!
What is worst is how in the hell did you come to the conclusion that all if the machines have this issue? Screw up a little courage and stand up for yourself. More so learn to read for content.
Even if the device is shown to have a defect a few months down the road doesn't mean you have to put up with it. By the way a highly doubt there is an issue other than normal production problems, you need to realize Apple has sold a surprising number of these machines. Percentage wise a couple dozen defects out of a couple hundred thousand made is not significant.
By the way if you feel that this message is a lttle rough and direct it is meant to be. Your just let me lay down and die attitude sucks. Go out and get that AIr replaced!!!!!
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_1 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8B117 Safari/6531.22.7)
It is true of any product be it a computer, appliance or bulldozer. It is well kniwn that buying the first year of a new model from an auto dealler is risky.
When talking about computers there is more granularity because the OS is a separate issue. Snow Leopard for example took awhile to settle down but is now one of Apples best OS/X releases. As to hardware one would have been pretty stupid to buy Apples first AIR as it had many issues.
The problem I have with this current round if crap blogging is that these people posting this stuff have the opportunity to do the right thing and turn in the broken devices for an exchange. Since every one of these machines is under warranty the right thing to do is to exchange the product.
It is rhe tone of the posts that is the problem. Frankly it teflects poorly on the people posting the notes.
KnightWRX said:Somebody needs a nap.
I said all electronics, not just Apple. Now stop blowing my comment out of proportion.
You said Rev A. of all electronics. Do you have any data to backup such an assertion ? The fact is, Rev A.s only get more publicity, I have yet to see any data that indicates a higher number of affected to shipped units.
Again, blowing things out of proportion. That other guy that bitched about the Rev A comments was right. I bought a Rev A MacBook unibody in 2008, the only problem I had with it was a bearing noise that didn't impact function. Now I have a 13.3" MBA and don't have these issues for now (and probably won't have them ever).
It is true of any product be it a computer, appliance or bulldozer. It is well kniwn that buying the first year of a new model from an auto dealler is risky.
When talking about computers there is more granularity because the OS is a separate issue. Snow Leopard for example took awhile to settle down but is now one of Apples best OS/X releases. As to hardware one would have been pretty stupid to buy Apples first AIR as it had many issues.
The problem I have with this current round if crap blogging is that these people posting this stuff have the opportunity to do the right thing and turn in the broken devices for an exchange. Since every one of these machines is under warranty the right thing to do is to exchange the product.
It is rhe tone of the posts that is the problem. Frankly it teflects poorly on the people posting the notes.
This is all great fun...
But statistics don't lie. As far as I am aware over the last few years apple has consistently had the lowest return rates, the lowest failure rates, the highest customer satisfaction rates and the best customer service in the Tech industry.
Not all their stuff makes it out the door in perfect working order. But statistically it is more likely to be working than a product from any other manufacturer.
My 15 inch PowerBook G4 arrived with some dead pixels in 2004... I sent it back, got a new one, it still works today... (yes, statistically the hard drive at least should have died by now)
What I am trying to say is that isolated cases don't prove anything. By all means post if you are actually having a problem. Then send your machine back and get a new one... All the other rev A prophets of doom should enrol in a stats 101 evening class and go buy a Dell...
But statistics don't lie. As far as I am aware over the last few years apple has consistently had the lowest return rates, the lowest failure rates, the highest customer satisfaction rates and the best customer service in the Tech industry.
Not all their stuff makes it out the door in perfect working order. But statistically it is more likely to be working than a product from any other manufacturer.
My 15 inch PowerBook G4 arrived with some dead pixels in 2004... I sent it back, got a new one, it still works today... (yes, statistically the hard drive at least should have died by now)
What I am trying to say is that isolated cases don't prove anything. By all means post if you are actually having a problem. Then send your machine back and get a new one... All the other rev A prophets of doom should enrol in a stats 101 evening class and go buy a Dell...