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Finally shipped

After 2 days sat on prepared to ship it just went to shipped :D

Expected here Tuesday.

I feel like a kid waiting for Xmas
 
Please Help!

I placed my order on 17th Oct (9:30am) and up until today there's been a pending transaction on my credit card of the same value as the MBP and accs that I've ordered. However, today that's disappeared under pending transactions and nothing has been added to processed transactions - any ideas why that would be?

The Apple site still has my order as "not yet shipped" but I'm worried now that the order might be cancelled. Also, the Canon printer is now showing as 2-3 weeks delivery - would this affect me even if the estimated delivery of the printer was (at most) 1-2 weeks when I ordered?

Finally, does anyone know the e-mail address to contact Apple on regarding orders? I know the phone number but am quite ill and unable to speak right now.

Thanks
 
Finally, does anyone know the e-mail address to contact Apple on regarding orders? I know the phone number but am quite ill and unable to speak right now.

Thanks

I don't believe there's an address for this - and if there was I think you'd be unlikely to get any kind of timely reply. Can you get someone else to phone for you??
 
I ordered a printer with the rebate deal which is due to merge in transit with my mbp. Will apple ship this printer to me separately today if I ring them and ask?

mine just changed to prepared for shipment so I think I'll just leave it incase they mess things up. Ordered 2.8, 320 gig 7200 on the 18th so it looks like it will ship within 7 normal days not business days..
 
I ordered a printer with the rebate deal which is due to merge in transit with my mbp. Will apple ship this printer to me separately today if I ring them and ask?

mine just changed to prepared for shipment so I think I'll just leave it incase they mess things up. Ordered 2.8, 320 gig 7200 on the 18th so it looks like it will ship within 7 normal days not business days..

I asked if i could have my nano and printer now but they said i wouldnt be allowed the rebate on them both if they come separate :(
 
I placed my order on 17th Oct (9:30am) and up until today there's been a pending transaction on my credit card of the same value as the MBP and accs that I've ordered. However, today that's disappeared under pending transactions and nothing has been added to processed transactions - any ideas why that would be?

The Apple site still has my order as "not yet shipped" but I'm worried now that the order might be cancelled.

I noticed (or more accurately, panicked on noticing) the same thing going on with my order yesterday so phoned the Apple Store phone line to ask. The initial pending transaction is just to confirm funds are available, the real transaction will be put through when your order is ready to ship.

So don't worry the order isn't cancelled.

Jim
 
I noticed (or more accurately, panicked on noticing) the same thing going on with my order yesterday so phoned the Apple Store phone line to ask. The initial pending transaction is just to confirm funds are available, the real transaction will be put through when your order is ready to ship.

So don't worry the order isn't cancelled.

Jim

The same thing has happened to me, but the macbook and printer has shipped , and I have an invoice!
 
I placed my order on 17th Oct (9:30am) and up until today there's been a pending transaction on my credit card of the same value as the MBP and accs that I've ordered. However, today that's disappeared under pending transactions and nothing has been added to processed transactions - any ideas why that would be?
Thanks

Sorry, meant to reply to this as well. When a company 'pre-authorises' a charge it only remains on your card for a few days awaiting the actual charge to come through. If the charge doesn't come through in that time (which probably varies by card company) it will 'drop off' and your available balance will go back until the charge comes through. So basically it has probably just dropped off as it has taken Apple so long to send the charge through (probably due to the length of time it's taking to build and ship the machines!)
 
Thanks for the replies guys... was really getting panicked there (never had a Mac before so can't control the excitement!)

Unfortunately at the moment there's nobody around who can ring up for me... But given the other responses it's not necessary to contact them anyway.
 
Whoop whoop whoop. Overnight mine went back to Germany from Netherlands, then flew to the East midlands, and arrived in Cardiff 6 this morning. Now it's out for delivery! And i'm in work! Luckily I work right next to the UPS hub so I can just swing by and pick it up later on.

Well, mine has been delivered... to someone else! ;)
UPS screwed up and it has gone missing, it is marked as Delivered and signed for though.

Great fun starting now, who knows when I'm going to get it...
 
Nearest Ups To Worcester, Gb?

I also as Mackabookapro have no idea where the nearest UPS depot is as i'd like to get it at the weekend- not have to wait till monday- anyone know??
 
Well, mine has been delivered... to someone else! ;)
UPS screwed up and it has gone missing, it is marked as Delivered and signed for though.

Great fun starting now, who knows when I'm going to get it...

I hate it when the deilvery people just get anyone to sign for a package....this sucks. Someone just scored a new netbook....

When this happens who is liable? UPS?
 
Well, I found it - it was next door.
To be fair, I do live in an awkward place so it's not entirely the delivery guys fault...

Now I'm going to have some fun with my new Macbook Pro :p

Good luck everyone!

---

FYI - UPS progress:

LONDON, GB 24/10/2008 11:46 DELIVERED
24/10/2008 5:38 OUT FOR DELIVERY
24/10/2008 5:38 IMPORT SCAN
KOELN (COLOGNE), DE 24/10/2008 3:33 DEPARTURE SCAN
24/10/2008 0:15 ARRIVAL SCAN
APELDOORN, NL 23/10/2008 21:30 DEPARTURE SCAN
23/10/2008 18:11 IMPORT SCAN
23/10/2008 9:30 IMPORT SCAN
23/10/2008 6:46 OUT FOR DELIVERY
23/10/2008 6:45 IMPORT SCAN
23/10/2008 5:39 ARRIVAL SCAN
KOELN (COLOGNE), DE 23/10/2008 2:54 DEPARTURE SCAN
APELDOORN, NL 23/10/2008 0:39 PACKAGE DATA PROCESSED BY BROKERAGE. WAITING FOR CLEARANCE / RELEASED BY CLEARING AGENCY. NOW IN-TRANSIT FOR DELIVERY
KOELN (COLOGNE), DE 22/10/2008 23:05 ARRIVAL SCAN
WARSAW, PL 22/10/2008 21:11 DEPARTURE SCAN
22/10/2008 18:18 ARRIVAL SCAN
INCHEON, KR 22/10/2008 7:41 ARRIVAL SCAN
SHANGHAI, CN 22/10/2008 5:37 DEPARTURE SCAN
APELDOORN, NL 21/10/2008 14:15 PACKAGE DATA PROCESSED BY BROKERAGE. WAITING FOR CLEARANCE
SHANGHAI, CN 21/10/2008 19:36 EXPORT SCAN
21/10/2008 19:33 HUB SCAN
21/10/2008 12:13 ORIGIN SCAN
CN 21/10/2008 1:50 BILLING INFORMATION RECEIVED

If I can help you with any questions, please ask, I'll answer asap :)
 
I don't seem to have any tracking numbers yet so mine might still be with you other guys' orders that were still stuck on "prepared". I've got 4 items in my order and all of them has a "track this item" link (which leads to no added information) apart from the actual MacBook Pro. :(

I really hope they can at least get it to Europe over the weekend.
 
I don't seem to have any tracking numbers yet so mine might still be with you other guys' orders that were still stuck on "prepared". I've got 4 items in my order and all of them has a "track this item" link (which leads to no added information) apart from the actual MacBook Pro. :(

I really hope they can at least get it to Europe over the weekend.

Like I said - random! Maybe it just takes a while for their system to work through the data coming from delivery providers like UPS. Yours went to 'shipped' before mine, so I'm very surprised you don't have tracking details yet. I'm still amused by mine showing delivery on Monday (27th)... any wagers on that happening?! :D
 
I ordered a printer with the rebate deal which is due to merge in transit with my mbp. Will apple ship this printer to me separately today if I ring them and ask?

mine just changed to prepared for shipment so I think I'll just leave it incase they mess things up. Ordered 2.8, 320 gig 7200 on the 18th so it looks like it will ship within 7 normal days not business days..

Same, it seems the people who ordered the straight laptop are getting it quicker than us who added the rebate printer and ipod. Oh well, I suppose I would rather wait and get a free ipod and printer :p.
 
Same, it seems the people who ordered the straight laptop are getting it quicker than us who added the rebate printer and ipod. Oh well, I suppose I would rather wait and get a free ipod and printer :p.

Yea! i dont see why we have to wait because the printer and iPods are in the UK! they should just send it all now and let the laptop catch up!
 
I don't seem to have any tracking numbers yet so mine might still be with you other guys' orders that were still stuck on "prepared". I've got 4 items in my order and all of them has a "track this item" link (which leads to no added information) apart from the actual MacBook Pro. :(

I really hope they can at least get it to Europe over the weekend.

As soon as i log in I get

Shipped on: Oct 24, 2008 via UPS Ireland
Tracking No: xxxxxxxxxxxxxxxxxx

Clicking on that takes me to shipment status page, where its got all the dates etc. Well all it says, shipped 24th, estimated delivery 28th.

Do you get any of this?
 
Like I said - random! Maybe it just takes a while for their system to work through the data coming from delivery providers like UPS. Yours went to 'shipped' before mine, so I'm very surprised you don't have tracking details yet. I'm still amused by mine showing delivery on Monday (27th)... any wagers on that happening?! :D

haha
im amused also by mine showing 27th, i think they can get it over in 3 days over the weekend! :rolleyes:
 
Shipment Despatched within the last 5 minutes !!

Edit: No tracking number as yet tho...
 
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