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New MacBook Pros (and Possibly MacBook Airs) Coming on April 13th?

How about the warranty in Europe?

Apple gives 1 year warranty by default and customers may extend it with AppleCare. In Europe (CEE at least) any brand is supposed to provide 2 years of warranty by law for free on any electronic device...

It usually happens that the brand provides first year of warranty and the place you bought the device the second... How about Apple? Does AppleStores or ApplePoints provide the second year of warranty? How is your personal experience?
 
rajbonham said:
Are people seriously bashing the purchase of an extended warranty?
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Just seems like a lot of money for something that should be included with purchase. A few years ago I was going to buy an E Machines computer from Best Buy and the guy insisted that I get the extended warranty because they broke all the time... why wouldn't he just suggest a different computer and moreover why did they even bother selling junk?

From my experience Apple seems to make very well engineered projects that are extremely durable. I'm not very worried about something going wrong unless i'm careless. That being said, will the "i" processors be considered some sort of "first gen product" and thus susceptible to issues?
 
MacbookSlow said:
Just seems like a lot of money for something that should be included with purchase. A few years ago I was going to buy an E Machines computer from Best Buy and the guy insisted that I get the extended warranty because they broke all the time... why wouldn't he just suggest a different computer and moreover why did they even bother selling junk?

From my experience Apple seems to make very well engineered projects that are extremely durable. I'm not very worried about something going wrong unless i'm careless. That being said, will the "i" processors be considered some sort of "first gen product" and thus susceptible to issues?
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Yeah, that makes sense. It would be nice if the warranty was included in the purchase. Unfortunately, when they sell those warranties, they probably make 100% profit on 8 out of every 10 sold. I guess it is really just up to the customer to decide if an extended warranty is worth the cost or not.
 
rajbonham said:
They probably make 100% profit on 8 out of every 10 sold. I guess it is really just up to the customer to decide if an extended warranty is worth the cost or not.
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Yeah seriously. Although Jobs is a bit ambiguous as to how long macs should last: "The iMac G5 is a splendid computer and will remain so for a long time to come." I guess 'a long time to come' is only a year.
 
My concern...

I will admit that I am kind of a fair-weather mac user. I don't obsess over all the new gee gaws and doo dads that apple releases every other month. I am however a loyal mac user and would never even consider going to a pc, which is a fundamentally unreliable computer compared to mac. I don't know any pc user who hasn't had a serious problem within the first two years of purchase.

With that said, I look forward to the new update, be it Tuesday or a year from Tuesday. I don't really have the money but I've decided to go for it on this one and get a new Macbook Pro. Why? I currently own a G4 powerbook that I purchased ONE MONTH before the G5 overhaul. That I believe was in 2005. I got screwed and couldn't return my G4 for the upgrade. But I was excited to own my first Mac. I am pretty sure thats how it went at least, could be wrong.

At any rate, this computer (the one I am still typing on) has NEVER had a problem aside from one battery replacement, last year. This is a quality product for sure! A computer lasting 5 years, without issue, is unheard of these days. I am just at a point where this thing is so out of date it is time to modernize. I'll still use it for class, coffee shop, extra computer of course. I wont get rid of it.

I am however concerned about this update and concerned about some of the language on this board. A lot of you are saying things like "my 2007 model is going on the fritz"...this scares me. My G4 is 5 years old, I want to buy a computer that wont have a problem for another 5 to 6 years. I know the G5 is radically different. What kind of a lifetime can I expect when I purchase the next generation of Mac? What kind of problems should I expect. Its a big chunk of change to mess around....
 
Z.S. said:
I am however concerned about this update and concerned about some of the language on this board. A lot of you are saying things like "my 2007 model is going on the fritz"...this scares me. My G4 is 5 years old, I want to buy a computer that wont have a problem for another 5 to 6 years. I know the G5 is radically different. What kind of a lifetime can I expect when I purchase the next generation of Mac? What kind of problems should I expect. Its a big chunk of change to mess around....
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Disposable consumerism seemed to hav been a phenomena that had evolved over the last few years. It seemed computers where to be updated on an annual basis, cars had a five year life span and electrical goods where considered outdated after six months.

Lets hope one good thing happened from the recession and that manufactures go back to the days of durable design.

Personally I'm looking at laying down what I expect will be the best part of £6,000 on the reputation of good spec Mac Pro and Macbook Pro. It's already become a bone of contention they better come with some damn good build quality and I really hope Apple watch the quality control properly with the launch.

If either turns out to be a lemon then it will be close to all for all on there releases having some kind of headline news worthy problem and if one more snot nosed grad student pipes up about in-house building of a custom PC which would trounce a MP I will thump the runt.
 
Z.S. said:
I am however concerned about this update and concerned about some of the language on this board. A lot of you are saying things like "my 2007 model is going on the fritz"...this scares me. My G4 is 5 years old, I want to buy a computer that wont have a problem for another 5 to 6 years. I know the G5 is radically different. What kind of a lifetime can I expect when I purchase the next generation of Mac? What kind of problems should I expect. Its a big chunk of change to mess around....
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Don't misunderstand me... but if you can't afford to replace it, insure it... in this case that means an extended warranty (up to 3 years), could be apple care or in-store extended warranty. That aside, noone here or anywhere else can guarantee you that your new machine will last 2 years, 5 years, or 10 years... but apple are as good as any machines out there, and a lot better than most. Whatever brand though, it will be out-of-date after a few months.
 
PoianaNana said:
Apple gives 1 year warranty by default and customers may extend it with AppleCare. In Europe (CEE at least) any brand is supposed to provide 2 years of warranty by law for free on any electronic device...

It usually happens that the brand provides first year of warranty and the place you bought the device the second... How about Apple? Does AppleStores or ApplePoints provide the second year of warranty? How is your personal experience?
Click to expand...

If your product stops working, I've heard you have to show Apple proof that it's their fault, not yours. This means paying a technician to verify it.

As you said, certain stores (not AppleStores though, at least in Spain) provide the second year of warranty, which is an advantage. But if you want to buy a computer it's not likely that you'll be able to customize it as you could in an Apple Store.
 
Manzanito said:
If your product stops working, I've heard you have to show Apple proof that it's their fault, not yours. This means paying a technician to verify it.
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That is incorrect. They will have their own technicians examine it typically. Case in point: on my wife's Air the hinges broke. The laptop was out of warranty and we didn't have apple care. Not to mention that the problem of this type at the time was not even covered under AppleCare at the time. They took her Macbook Air, sent it to the "expert" center, and after doing some examination gave her a brand new Macbook Air, no questions asked. Granted, the process under which they do it is a bit mysterious, but it works.

Same with at least 2 of my coworkers who had Nvidia videocard failure in their macbooks, 3 years into owning them. Techs took the macbook and 3 days later they got their fixed machines, no questions asked and no charges. If Apple determines that you need to pay they will tell you how much it is when finish examining it, should you chose to fix it, and it's typically non-negotiable.
 
rps1972 said:
Don't misunderstand me... but if you can't afford to replace it, insure it... in this case that means an extended warranty (up to 3 years), could be apple care or in-store extended warranty. That aside, noone here or anywhere else can guarantee you that your new machine will last 2 years, 5 years, or 10 years... but apple are as good as any machines out there, and a lot better than most. Whatever brand though, it will be out-of-date after a few months.
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Oh don't get me wrong, I am not too naive to think that I could get on without an extended warranty. I bought one for this computer, even though I didn't need it. I know no one can guarantee the lifetime. I just want to know if there has been such a radical change to the os or to the guts that have lead to an overall decrease in reliability. From looking at this forum, I am inclined to think yes because of the problems some seem to be having. That's all I am looking for. I am ok with slightly out-of-date, i've been dealing with it for 5 years. :D

I am however, really anxious and excited for a new mac...
 
anthonybsd said:
That is incorrect. They will have their own technicians examine it typically. Case in point: on my wife's Air the hinges broke. The laptop was out of warranty and we didn't have apple care. Not to mention that the problem of this type at the time was not even covered under AppleCare at the time. They took her Macbook Air, sent it to the "expert" center, and after doing some examination gave her a brand new Macbook Air, no questions asked. Granted, the process under which they do it is a bit mysterious, but it works.

Same with at least 2 of my coworkers who had Nvidia videocard failure in their macbooks, 3 years into owning them. Techs took the macbook and 3 days later they got their fixed machines, no questions asked and no charges. If Apple determines that you need to pay they will tell you how much it is when finish examining it, should you chose to fix it, and it's typically non-negotiable.
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After 3 years? That's way over the warranty period.

Anyway, when I bought my iMac, the guy at the Apple store (not an actual Apple Store, we don't have these yet in Spain, but a store licensed by Apple to sell their products) told me the first year was fully covered by Apple, and the second could be a bit messy. I'd heard you had to pay for the inspection, but if you say they inspect it for free, it must be so.
 
rajbonham said:
I guess it is really just up to the customer to decide if an extended warranty is worth the cost or not.
Click to expand...

You hit the nail on the head, every individual is different and has different circumstances, needs, budget, experience, etc. Let's not be too quick to polarize a subject and say that anything is 100% right, and something else is 100% wrong. The only wrong choice is not making a decision for yourself. Take in all of the available information, and then decide what is best for you.

Then again, forums are much more entertaining with there is squabbling, so forget everything I just said, polarize and sound-byte away!!
 
aggiejohn said:
Ok, I'm sticking my head in lion's mouth as I'm sure there are some differing opinions-- but this is my opinion as it is best for my situation. I am a Best Buy Silver Rewards member, which means I get 45 day returns with 0% restocking fee on just about everything at Best Buy (obvious exceptions being open software, etc.). If you don't have that status, then Best Buy is 14 day returns, with 15% restocking fee (I think). Apple Store I believe is 14 days, with a 10% restocking fee. Amazon is 30 days, 15% restocking fee I believe which might give you more of a cushion in terms of days. You can get extended warranties at any of these places, I use American Express and rely on their "doubling" of manufacturer's warranty in place of purchasing extended warranties.
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Thanks for the tip about Amex's doubling of warranties. That is how I will be purchashing my MBP (hopefully on Tuesday)!
 
aggiejohn said:
You hit the nail on the head, every individual is different and has different circumstances, needs, budget, experience, etc. Let's not be too quick to polarize a subject and say that anything is 100% right, and something else is 100% wrong. The only wrong choice is not making a decision for yourself. Take in all of the available information, and then decide what is best for you.

Then again, forums are much more entertaining with there is squabbling, so forget everything I just said, polarize and sound-byte away!!
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Generally, I think a 3 extended service plan on a complex product makes good financial sense, and provides some peace of mind. I'm running out the clock with my 2006-era Thinkpad, but before the warranty expired, I had no problem getting the screen, keyboard and some other things replaced for free. Definitely bought me another year or so, and these repairs were worth more than I paid for the coverage.

My sense is that if you can afford the coverage now, get it - but it's more of a peace of mind thing. In all likelihood, you will either have a defective product out of the box (which you can return for free), or no significant problems for the life of the product - assuming you don't accidentally drop it in the toilet or something.
 
No stock!

Over in Australia Dick Smith Electronics (www.dse.com.au) have no MBPs in stock, but the MBAs and MBs are still in stock. Coincidence? I don't think so!

I hope this rumor is true! I'm desperate for a new 13" macbook pro :confused: :( :confused:
 
new MB Pro's on 13.4 - I don't think so!

this may have been said in earlier posts - BUT

much as I (and the 2 people I know who have their plastic in one hand and ready to click 'buy' with the other) would love to see a next-week refresh of the MB MBP lines, the fact remains that the iPad launches late April here in Australia (from whence emanated this latest rumor) and the rest of the world.

ergo … … …

it would not at all be in :apple:'s interest to flood in new MB's and MBP's to switch would be iPad buyers' interest away from the iPad.

I would sincerely love to be wrong - but I don't think I am.

my bucks are on an early June release
 
No, Macrumors! I WON'T let you do this again to me!
you're setting me up, just to break My Heart once again!
It's been one too many times.... I'm sorry, but...
It's over!
 
halledise said:
my bucks are on an early June release
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Please be wrong, tuesday will be perfect timing for me. If I wake up on Tuesday (or maybe Wednesday, as Australia is a day ahead) and the Apple homepage does not have the new MBPs I will honestly cry :(
 
Thanks for the tip about Amex's doubling of warranties. That is how I will be purchashing my MBP (hopefully on Tuesday)!
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Quick Amex questions:

1.) Is this ANY type of Amex card? I have Blue

2.) How exactly do you go about getting Amex to cover your product if it goes on the fritz in year 2? What's the process like?
 
From my experience Apple seems to make very well engineered projects that are extremely durable. I'm not very worried about something going wrong unless i'm careless. That being said, will the "i" processors be considered some sort of "first gen product" and thus susceptible to issues?

I have had one iMac hard drive and one MBpro logic board replaced on Apple Care, both after the basic warranty had ended.
 
JeremyC said:
Please be wrong, tuesday will be perfect timing for me. If I wake up on Tuesday (or maybe Wednesday, as Australia is a day ahead) and the Apple homepage does not have the new MBPs I will honestly cry :(
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If you are serious I would highly recommend getting out of the house and hanging out with a friend or meeting new people. Nobody should ever be that emotional over a material thing.
 
penter said:
No, Macrumors! I WON'T let you do this again to me!
you're setting me up, just to break My Heart once again!
It's been one too many times.... I'm sorry, but...
It's over!
Click to expand...

LMFAO!! :D Freakin' HI-LARIOUS! I'm right there with ya, bro! Is there a support group for people like us??? Because I just keep coming back for more every week... I NEED HELP! :)

No, but seriously, Apple, we refuse to pay GOOD money for old $h*t, PLEASE just give your loyal COMPUTER customers a machine they deserve soon. Hell, we are willing to pay 6 times the cost of the cute lil $500 iPad for a REAL mobile workhorse of a computer that can be used for pro photo, audio and video work.

All jokes aside, really, we're just disappointed that you guys continue to let us down by leaving us in the shadow of your competitors machines that have so much more spec wise, while we faithfully stand behind you guys to come through. No matter how long, I won't ever leave Apple, EVER, but you're REALLY pushing it! :(
 
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