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Then why have past machines had nearly no QC complaints, and these are getting tons? Apple screwed up in QC regardless of if you are willing to accept it or not.

Are you serious? There have been tons of complaints on previous machines. For example, the last 15" MBP has a long history of poor screens with yellowing problems, misassembled cases, etc...

Just go back to posts from last March, you would think that the machines released were the worst that Apple has ever made.
 
Are you serious? There have been tons of complaints on previous machines. For example, the last 15" MBP has a long history of poor screens with yellowing problems, misassembled cases, etc...

Just go back to posts from last March, you would think that the machines released were the worst that Apple has ever made.

I was about when that was going on and from what I have read substantially more quality control issues around for the unibody machines & for real silly things too that will cost Apple in the long run , like scratches or smudges behind the screen ....how much will this cost Apple to fix up and do they send them back out as refurb ...I don't think they do , not enough refurbs going on the refurb store for that , I think they polish the best ones up , rebox and resell at full retail , the worst of the bunch or ones that have been refused a few times are passed to refurb but then again I am a cynical old man and that's just my cynical old opinion.
 
did you expect them to have the same type of problems as the initial releases of past laptops??


This is how manufacturing goes, initial releases always have problems that get ironed out a few months down the line.
 
did you expect them to have the same type of problems as the initial releases of past laptops??


This is how manufacturing goes, initial releases always have problems that get ironed out a few months down the line.


who's that aimed at ?

anyway , I think everyone is aware of the 'stands to reason' higher possibility of Rev A issues but as been repeated many many times on this forum it doesn't ring true anymore !.....folks are having silly QC troubles on second and third revisions from Apple nowadays .

IMHO , they want to get SnowLeopard out and quash all those bugs and finlly go all intel AND spend a good chunk of that $25 billion in the QC dept ....it'll cost em eventually if they don't .
Money talks mate and folks will not keep putting up with it .
 
it was aimed a little at marbles and then just my comments.

We are on Rev A for these, expect issues, get them fixed cuz their covered.

Predict doom and gloom once your getting the same things on Rev B,C,D etc.
 
it was aimed a little at marbles and then just my comments.

We are on Rev A for these, expect issues, get them fixed cuz their covered.

Predict doom and gloom once your getting the same things on Rev B,C,D etc.

hmmm , ok don't know where I suggested I thought the issues where the same as the previous gen ?? ....neither did I predict "doom & gloom" I see your at Apples defense (again), why ? are you related to Steve or something , they are just a computer manufacturer you know , make the best OS and nice looking machines but still just another company after $£$£$

..anyway Rev A, B, C, D , whatever ! ..we are talking about a mass production of machined aluminium here ,you set the machines to cut and they cut the pattern as set . no issues that could affect the finished product could occur really....., if something was to happen at this stage then it would affect each & every machine as they follow a pattern...

.... the problem , as far as I can tell is not the actual case build ,that seemed fine to me, very fine in fact , I really liked it & am also quite surprised by the screen, it's superb & I had little bother with reflections ( could've been a deal breaker for me)...more like after the units have been put together the folks in finishing/packing ain't doing that good a job OR the machines scratch/dent real easy , I think the former .
QC needs a kick up the butt .
 
I bet your friend's Sony didn't cost $2,500, did it? And if it did, guess what - Sony will take it back. Also, I think you are a embellishing. I bought a Sony notebook in 2003 that came with a defective hard drive and Sony turned that computer around for me in 3 days - start to finish. I never had another issue with it.

Nah man, straight up... Maybe it works differently in the states, but I know quite a few people who have had a lot of problems with sony here in the UK... But then again i also know a lot of people who have been thoroughly pleased with them so what does that say?
 
As a lifelong pc user, it's been frustrating. This is my FIRST mac, and I'm on my THIRD late 08 MBP. After hearing all the great benefits of making the switch, it really takes the wind out of your sails after going through the same thing on three separate occasions. Oh yeah, and my third one is having video playback issues.

I understand that the first run of any product tends to have the most bugs. Trust me, anyone who's bought the first year run of a new car knows this.

At the end of the day it comes down to reputation and money. I know I could get a pc laptop for MUCH cheaper. And since you get what you pay for, the accompanying problems really wouldn't bother me as much. But these laptops come at a premium and as such, expectations are higher.

I would generally expect a higher build quality out of a BMW over a Ford.
 
Nah man, straight up... Maybe it works differently in the states, but I know quite a few people who have had a lot of problems with sony here in the UK... But then again i also know a lot of people who have been thoroughly pleased with them so what does that say?

same as what we already know , we pay our money to [insert company name here] and hope that what we have bought is as it should be .

'Get what you pay for' is no longer relevant
 
What's this?
 

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if many of you guys are having so many problems with the late 2008s. go with the last gen Penryns or even older.

tried and true. I have far less problems with my SR MBP compared to my other friend with a late 2008 (his 2nd late 2008).
 
Are you serious? There have been tons of complaints on previous machines. For example, the last 15" MBP has a long history of poor screens with yellowing problems, misassembled cases, etc...

Just go back to posts from last March, you would think that the machines released were the worst that Apple has ever made.

People did not go through five different models inside of a store to get one that works, or to get a refund and sent home, it was extremely rare for a store to get a bad batch.
 
People did not go through five different models inside of a store to get one that works, or to get a refund and sent home, it was extremely rare for a store to get a bad batch.

I was around at that time and I second this. Absolutely there were issues last gen, but nothing nearly as bad as we're seeing now. There's just no comparison, this is the worst MB launch I've seen in years.
 
People did not go through five different models inside of a store to get one that works, or to get a refund and sent home, it was extremely rare for a store to get a bad batch.

Not true. There are lots of post of people saying they went through 6 MBPs and not getting one with an acceptable screen.

There seem to be lots of examples of selective memory around here. You want to see bad quality? Look at some of the Apple models in the mid 90's.
 
Not true. There are lots of post of people saying they went through 6 MBPs and not getting one with an acceptable screen.

There seem to be lots of examples of selective memory around here. You want to see bad quality? Look at some of the Apple models in the mid 90's.
You'd think they could've made some QC dept changes since then wouldn't you ?

The screens on the [late 08] I saw looked ok , I think the problem is with the finishing/packing department , I saw a few boxes opened and each machine inside had some kind of dust /pieces of 'something' stuck behind the cellophane wrapper causing dents and scratches , some where quite big too .

That said , the machines them selves & the actually build that had gone into these machines is superb , I couldn't fault it at all , just this quality control issue that's messing things up.

maybe if apple could do away with human interaction altogether in the manufacturing and QC and develop some kind of quality control cyborgs
 
The First refresh in a new design is always going to have some problems... what i will do is wait until the 2nd or 3rd refresh where they fix everything...

that way i get the best bang for my buck, and i dont have to skrew around w/ replacements...

Apple is a good company, and i dont want to **** at them for no reason!

On the other hand, you HAVE a reason to **** At them... so make some noise and they'll send you a replacement, and something free to go along with it!
:apple:
 
You'd think they could've made some QC dept changes since then wouldn't you ?

The screens on the [late 08] I saw looked ok , I think the problem is with the finishing/packing department , I saw a few boxes opened and each machine inside had some kind of dust /pieces of 'something' stuck behind the cellophane wrapper causing dents and scratches , some where quite big too .

That said , the machines them selves & the actually build that had gone into these machines is superb , I couldn't fault it at all , just this quality control issue that's messing things up.

maybe if apple could do away with human interaction altogether in the manufacturing and QC and develop some kind of quality control cyborgs


Yes, It's just the quality control... and i completely agree with you that they should pay more attention to that aspect... but cyborgs is going too far... :p

lol... still, you made me laff so i'll give you a brownie point for that :D
 
The First refresh in a new design is always going to have some problems... what i will do is wait until the 2nd or 3rd refresh where they fix everything...

that way i get the best bang for my buck, and i dont have to skrew around w/ replacements...

Apple is a good company, and i dont want to **** at them for no reason!

On the other hand, you HAVE a reason to **** At them... so make some noise and they'll send you a replacement, and something free to go along with it!
:apple:

They didn't seem to have fixed all the problems with the early 2008 mbps. There were just as many complaints back as there is now about the new unibody mbp which is why I held off from buying back then. Just because something is 3rd rev doesn't guarantee anything.
 
You'd think they could've made some QC dept changes since then wouldn't you ?

The screens on the [late 08] I saw looked ok , I think the problem is with the finishing/packing department , I saw a few boxes opened and each machine inside had some kind of dust /pieces of 'something' stuck behind the cellophane wrapper causing dents and scratches , some where quite big too .

That said , the machines them selves & the actually build that had gone into these machines is superb , I couldn't fault it at all , just this quality control issue that's messing things up.

maybe if apple could do away with human interaction altogether in the manufacturing and QC and develop some kind of quality control cyborgs

That's what I kinda thought they would of done, the one thing that I would have thought was automated would be the packaging, especially wrapping the things up in plastic (Why do Apple do this anyway?) I don't know of ANY other computer manufacturer who wraps there laptops in plastic. The last MB and MD Pro didn't. I think there is some serious human screw ups here, if it was machines messing things up then it would have been resolved before production started surely? But machines don't leave finger prints behind the glass....... that's simply someone not wearing gloves and no one telling them to.
I have called Apple who said my new computer should be with me next week.
 
The First refresh in a new design is always going to have some problems... what i will do is wait until the 2nd or 3rd refresh where they fix everything...

that way i get the best bang for my buck, and i dont have to skrew around w/ replacements...

Apple is a good company, and i dont want to **** at them for no reason!

On the other hand, you HAVE a reason to **** At them... so make some noise and they'll send you a replacement, and something free to go along with it!
:apple:

2nd 3rd or 4th refresh doesn't count for anything these days (widely reported on this very forum)
I'm not really giving out about Apple as I realize they will try to fix these things , my point is that , really they shouldn't happen in the first place.

Yes, It's just the quality control... and i completely agree with you that they should pay more attention to that aspect... but cyborgs is going too far... :p

lol... still, you made me laff so i'll give you a brownie point for that :D
Ok , maybe not cyborgs ...., Cupertino Ninja's need to be dispatched to China forthwith to kick some [quality control guys] ass

That's what I kinda thought they would of done, the one thing that I would have thought was automated would be the packaging, especially wrapping the things up in plastic (Why do Apple do this anyway?) I don't know of ANY other computer manufacturer who wraps there laptops in plastic. The last MB and MD Pro didn't. I think there is some serious human screw ups here, if it was machines messing things up then it would have been resolved before production started surely? But machines don't leave finger prints behind the glass....... that's simply someone not wearing gloves and no one telling them to.
I have called Apple who said my new computer should be with me next week.

yeah , serious screw ups is right ...., I sincerely wish you luck with your new one , hope it works out for you .



It shouldn't be a lottery whether or not we get a decent machine first time or not , we just should , period , obviously a small percentage will be defective but .......
 
:( sad isn't it?
I want my old apple:apple: Company back... I feel like every new customer apple gets the further from my interests they get.
This is quite laughable, there were still people complaining about Apple's quality 3 years ago, I guess they haven't changed.
 
I'd like to see one iota of proof that the number of defects on shipping products is increasing other than opinions on these sorts of forums.

This happens every release. People scream how bad the quality is. Then it calms downs and starts all over again with the next release.

All the customer satisfaction surveys I ever see seem to indicate Apple customer satisfaction is the same or better. If the products were getting worse you would think the satisfaction would go down.
Well said, this is the same things that happen everytime. People come to a forum and complain and think that because of this there is some sort of quality control problem, why is Apple always ranked highest for consumer satisfaction and all those other surveys,they must be doing something right.
 
my brother and i both bought macbook pros off of ebay. We both bought from different sellers, but received ours at the same time (yesterday). Both machines were flawless.. no crooked keys, perfect screen, perfect battery door, touchpad is nice, etc... Although there is one minore inperfection, my brothers battery door has a little play... the door slides about 1mm or less.
 
You'd think they could've made some QC dept changes since then wouldn't you ?

The screens on the [late 08] I saw looked ok , I think the problem is with the finishing/packing department , I saw a few boxes opened and each machine inside had some kind of dust /pieces of 'something' stuck behind the cellophane wrapper causing dents and scratches , some where quite big too .

I was referring to screen problems (yellowing, yellow gradients) on early 08 models. All the late 08 MBP screens I've seen have been great.
 
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