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I dont think I need luck! 5 providers in competition to offer the best service, i know i'll get better call/data plans than the ones O2 have announced

lol 5 Providers have agreed terms with Apple to sell the iPhone 4....as long as they all play ball with each other ;)
 
False information again :rolleyes:

It's not false, if your on a 30 day simplicity plan, you can cancle with in 30 days, it also means your on a 30 day rolling contract, the 30 days end and then a new 30 day contract begins. meaning by october the new contract terms will be applied to the contract.
 
It's not false, if your on a 30 day simplicity plan, you can cancle with in 30 days, it also means your on a 30 day rolling contract, the 30 days end and then a new 30 day contract begins. meaning by october the new contract terms will be applied to the contract.

:mad: stop posting rubbish! Read the official press release why dont you http://mediacentre.o2.co.uk/Press-Releases/O2-introduces-new-mobile-data-pricing-model-2a3.aspx then prehaps read the line "Existing customers will continue under their present terms, unlimited data usage with an Excessive Use Policy"
 
They'd be facing with a lot of hell either way. From what I understand in contractual law, such change would be a breach of service. Just becuase they say they can change it, doesn't mean they can easily. Try this in a court of law, and it will fail.

IANAL. Contracts in the UK are both ways, between the customer and O2. You would have to agree to the new terms, and if you don't, then O2 are in breach of the contract just as much as you are. I wonder if you could terminate your contract without a fee, I'm sure you can?
 
"Excessive Use Policy", surely this policy can move from 1GB to 500MB?

No again......"Existing customers will continue under their present terms" that means the terms you had when you signed up to your contract i.e what ever the Excessive Use Policy was, will remain. They won't be changing it.
 
But if your contract is 18/24 months long, after its finished wouldn't o2 be free to make what ever changes they want as you are not under contract any more?

Does an expired contract just roll onto the contract with the same terms on a 30 day contract?

I don't see where O2's obligation to allow you to keep the same contract lies once the agreed term is over.
 
IANAL. Contracts in the UK are both ways, between the customer and O2. You would have to agree to the new terms, and if you don't, then O2 are in breach of the contract just as much as you are. I wonder if you could terminate your contract without a fee, I'm sure you can?

Indeed you can, becuase the terms have changed. You are fully in your right not to accept the new change, becuase it wasn't part of the contract when you signed it.
 
But if your contract is 18/24 months long, after its finished wouldn't o2 be free to make what ever changes they want as you are not under contract any more?

No, you are still ruled under your exisiting terms.

Does an expired contract just roll onto the contract with the same terms on a 30 day contract?

Yes

I don't see where O2's obligation to allow you to keep the same contract lies once the agreed term is over.

That's just how it is.
 
It's not false, if your on a 30 day simplicity plan, you can cancle with in 30 days, it also means your on a 30 day rolling contract, the 30 days end and then a new 30 day contract begins. meaning by october the new contract terms will be applied to the contract.

But surely by that reckoning, everybody can have conditions changed after their 18 or 24 month contract is up and that's not the case.
 
:mad: stop posting rubbish! Read the official press release why dont you http://mediacentre.o2.co.uk/Press-Releases/O2-introduces-new-mobile-data-pricing-model-2a3.aspx then prehaps read the line "Existing customers will continue under their present terms, unlimited data usage with an Excessive Use Policy"

I think he might be right actually. You are correct that if you're in a contract, then the terms stay the same way. But on the 30 day Simplicity, you're only in a contract for a month then it rolls so it's like a new contract each month. For that reason, I think the terms will change. But if you go for the 12 month Simplicity rather than the 30 day, then you will keep the same terms right up until you end the contract.

That's what I think.
 
I think he might be right actually. You are correct that if you're in a contract, then the terms stay the same way. But on the 30 day Simplicity, you're only in a contract for a month then it rolls so it's like a new contract each month. For that reason, I think the terms will change. But if you go for the 12 month Simplicity rather than the 30 day, then you will keep the same terms right up until you end the contract.

That's what I think.

OK I give up lol. NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO and one more time if you don't understand NOOOOOOOOOOOOOOOOOOOOOOOO!
 
They'd be facing with a lot of hell either way. From what I understand in contractual law, such change would be a breach of service. Just becuase they say they can change it, doesn't mean they can easily. Try this in a court of law, and it will fail.

No, it's completely legitimate to change it, the contract has a 30 day break clause that's only overridden by the minimum contract term if O2 don't change the terms to a material extent. But O2 can do what they like with really no ill effect to anyone who's out of their minimum contract.

Certainly wouldn't be good publicity wise, but O2 have effected many such changes before on all customers (such as charging for 0870 numbers) so it's perfectly legally possible.

Phazer
 
Carriers can change your contract as much as they like, the only thing that matters is that if they materially affect you negatively then you can request to be let out of your contract early without penalty.

I used that principal once when T-Mobile introduced some obscure charge for something a few years back ... just called them up and kept repeating that it was a negative cost for me and therefore i want out... they kept trying (and i expected nothing else) that it was only a few pence / month and that it didn't count.... but the amount doesn't matter so much from what i understand

But since anyone upgrading is taking on a new contract they can set the bar where ever they like
 
No, it's completely legitimate to change it, the contract has a 30 day break clause that's only overridden by the minimum contract term if O2 don't change the terms to a material extent. But O2 can do what they like with really no ill effect to anyone who's out of their minimum contract.

Certainly wouldn't be good publicity wise, but O2 have effected many such changes before on all customers (such as charging for 0870 numbers) so it's perfectly legally possible.

Phazer

Phazer has this 100% correct, and a lot of people don't understand what a contract entitles you to.

A good example of when this has happened before with O2 was the way that they dealt with 0844 calls. Until about 4 years ago, O2 tariffs included calls to 0844 numbers as part of their inclusive minutes allowance, and people used this to make calls to International numbers via dial through services, effectively meaning that they could call internationally as part of their bundle. O2 understandably decided that this was bad for them, as it reduced their international traffic, and also increased their ACPU for these customers.

What O2 did was to change the T&Cs for all new customers and customers upgrading to a new phone to take the 0844 calls out of the bundles. Customers on existing contracts were unaffected. Then around 18 months later they removed the 0844 calls from all bundles, regardless of the age of the contract. O2 had to supply customers with 30 days written notice, and as the change was deemed material, they also had to give the customers the option of ending the contract without penalty.

Sound familiar? In 18 months time or so, when all the 3GS customers are outside of their minimum contract terms and they have paid off the subsidies on their handsets, O2 will remove the unlimted data option on all contracts, and we will have the option of ending our contract without penalty or carrying on as normal.

No one is entitled to unlimited data forever just because they signed up for a contract that included it, they are just entitled to be given fair notice and have the chance to walk away without penalty if the terms of that contract changes.
 
Phazer has this 100% correct, and a lot of people don't understand what a contract entitles you to.

A good example of when this has happened before with O2 was the way that they dealt with 0844 calls. Until about 4 years ago, O2 tariffs included calls to 0844 numbers as part of their inclusive minutes allowance, and people used this to make calls to International numbers via dial through services, effectively meaning that they could call internationally as part of their bundle. O2 understandably decided that this was bad for them, as it reduced their international traffic, and also increased their ACPU for these customers.

What O2 did was to change the T&Cs for all new customers and customers upgrading to a new phone to take the 0844 calls out of the bundles. Customers on existing contracts were unaffected. Then around 18 months later they removed the 0844 calls from all bundles, regardless of the age of the contract. O2 had to supply customers with 30 days written notice, and as the change was deemed material, they also had to give the customers the option of ending the contract without penalty.

Sound familiar? In 18 months time or so, when all the 3GS customers are outside of their minimum contract terms and they have paid off the subsidies on their handsets, O2 will remove the unlimted data option on all contracts, and we will have the option of ending our contract without penalty or carrying on as normal.

No one is entitled to unlimited data forever just because they signed up for a contract that included it, they are just entitled to be given fair notice and have the chance to walk away without penalty if the terms of that contract changes.

So, once the data cap is in place, even though my contract doesn't expire until September 2011, because O2 have changed the T&C, I could cancel it without any early termination fee..?
 
I don't see where O2's obligation to allow you to keep the same contract lies once the agreed term is over.
It's not an agreed term, it's an agreed minimum term. Once the 18/24 months are up it simply continues on a rolling monthly basis (which essentially is what it always was - there was just a minimum number of rolling months agreed at the start) until one or other party decides to terminate it, though in practise it is only going to be you who chooses to terminate it as the network will be happy for you to keep paying them money each month - especially as a decent proportion of the monthly tariff cost is to cover the subsidy of your phone, which will have long since been paid for.

So, once the data cap is in place, even though my contract doesn't expire until September 2011, because O2 have changed the T&C, I could cancel it without any early termination fee..?
Your current contract won't be subject to the new data cap - the new cap is only for contracts starting from June 24th onwards. The October 1st thing that people keep quoting is regarding these new post-June 24th contracts - they will start off unlimited but change to their caps after October 1st. Old (pre June 24th contracts) will continue being unlimited until you upgrade to a new tariff or stop the contract yourself - they will simply be ringfenced.
 
trust me if the iPhone 4 hardware is as snappy with internet as the iPad is, then i will need all i can eat worth of data !

only reason why everyones levels are low (under 500mb) is because we cant be arsed to wait for the slow ass 3G network

now, if the 3g speed is up to it and the hardware is on par with ipad i can see that data rate going up to well over 1.5gb per month useage
 
Total Rubbish

Hi

I'm Chris from O2 Online Support, how is everyone this evening?

I am here to clear a few things up and take questions from you that may have concerns over our new tariffs.

I see that the major concern is the Data Limit's

The "Unlimited Data" was a promotional offer when the iPhone was first released which was made clear in your T&C's of your contract.

However the "Unlimited Data" was never really "Unlimited" as under our fair usage policy there was a 1gb limit which again is in your T&C's of your contract.

The new imposed Data Limits are only for customers joining or upgrading with O2 on or after June 24th 2010. Your current plan will remain as it was until renewal.

Majority of our customer's will have nothing to worry about, the average usage is 200mb month and with only 3% of our user's using over 500mb so you will not notice a difference.

These steps have been brought into place to make improvements on our network to make the end result a better place for our customers.

Regards Chris

( Please note i am available until 9pm GMT )

Chris, Why is it that if you want an iphone 4 you have to sign away your 'unlimited data' and if I wanted a Dell Streak with voice and data you give 'unlimited data' as a free bolt on?

Not a hard question really. I look forward to your answer.

Also you created this need for data by offering it in the first place. We only use what is on offer. Unless the O2 plan was to get us using too much data and then to charge us. Which is the situation we now have starting.

Finally why change mms from part of your allowance to 20p per mms, why are we going backwards? I joined O2 because of forward thinking not blaming customers.

I'm not even a big data user, always under 500Mb. Its the mms that sickens me.


Looking forward to hearing from you.....
 
I see a lot of people coming to T-Mobile for the iPhone, seeing as we'll be the last provider left with "Unlimited" internet on phones, without being charged for going over the FUP
 
I see a lot of people coming to T-Mobile for the iPhone, seeing as we'll be the last provider left with "Unlimited" internet on phones, without being charged for going over the FUP

Yeah but T-Mobile and Orange are merging -> everything everywhere. Although they say they will provide distinct products, it doesn't make sense to compete.
 
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