Have you returned your phone?
If not, what are you waiting for? The company sells you a defective product, the CEO insults you via email, what else is left?
This is the logic I don't understand.
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New York Senator Charles Schumer writes open letter to Steve Jobs
- Thread starter zizo79
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Have you returned your phone?
If not, what are you waiting for? The company sells you a defective product, the CEO insults you via email, what else is left?
This is the logic I don't understand.
Sen Schumer is an idiot. He has been in the senate for a long time and has managed to screw up this country's economy. And now he thinks he can tell the country's most successful company what to do? Steve Jobs must be laughing is butt off at Schumer's letter. Schumer needs to spend his time getting his own job under control and in good shape. But it's not enough that he helped screw up the country's economy, he has to try to screw up Apple's too. Politicians....gotta hate 'em.
That's not a good example of representative democracy. That's patronage and cronyism on a mass scale.
Welcome to the Nanny State.
Ok jerky...stay outta NY then. Like LeBron James, you probably couldn't handle the bright lights of NY anyway.
I doubt everyone in NY is so stupid they don't know how to return a piece of merchandise, it's a shame really that this one politician is giving everyone else there a bad name.
He wrote an open letter. He didn't try and pass legislation, file suit or start an investigation. I think you're idea of "involvement" is different than mine on this level
Again it's not a consumer protection issue. If your not satisfied you return it what are you expecting from your government, to force Apple to make a better product!
By the way I'm still waiting for someone to explain to me what aspect of this consumers need to be protected from. It's all out in the open and even if you unknowingly buy this phone and have problems they will refund your money.
So, you're saying that people who are affected by the poor performance have no recourse but to just hope someone forces Apple to fix it?
All you people who claim to be holding Apple accountable, but are still keeping their iPhones are not holding anyone accountable. What other products would you buy, discover they're faulty, and not return? What does Apple "owe" you? Does anyone really think that they should get special treatment because they've owned Apple products for years? Being owed because you're such a "loyal" customer speaks more to fanboyism than anyone expressing anger at a US Senator sticking his nose into private industry where it's unneeded.
Working and living in DC, you'd be amazed at the weight an office of a senator carries. So him just firing off this "open letter" form his office, is already government involvement.
And I'm waiting to hear how you think the government is getting involved and/or where people say they want the government to be involved. You're making correlations which are silly. No one said the government should be involved and no one is saying they want the government involved. A senator wrote an open letter to a company. You're acting like they ordered an investigation or are passing legislation. Talk about being over-reacting.
IT'S. A. LETTER. That's all.
Could not have said it better..
Yes - well said and something I keep trying to explain as well.
Yep Chuck is trying to keep his profile out front and friendly in the event that Reid loses his reelection bid this November and the Speaker position opens up.
Of course his ambitions don't make his actions any less useful or genuine. If something like this helps, then more power to him.
Yes that was my point it's nothing more than a senator trying to get a little publicity. There is nothing he can gain for his constituents by issuing this letter, the most that could ever come of this is they could force Apple to issue refunds except they're already doing this. So in other words this whole thing is a complete and total waste of time for this senator and represents a serious lack of judgement for him in prioritizing his issues he chooses to deal with.
What a complete waste of time for a Senator to write this open letter concerning a consumer product that has not caused damage or harm, and for a product in which EVERY customer is still within their 30day return window.
Tell you what, Chucky... Fix the damn economy, repeal the health care obamanation, close the borders and get the house and senate in order BEFORE you start trying to use your influence in consumer / corporate affairs. Al Gore is on the Apple board, and if Apple needs an open letter to take action, let that air-bag bring it up in their board meetings, not you.
IF YOU DON'T LIKE THE PHONE, RETURN IT IN YOUR 30 DAY RETURN WINDOW.
Apple will fix what they can, or issue a statement with proposed resolutions when they deem it appropriate. IF at a time when people are outside of their return window AND it is determined that Apple KNOWINGLY and WILLFULLY produced this phone with documented flaws, then... only then.... get the lawyers, congressmen, BBB etc involved.
Tell you what, Chucky... Fix the damn economy, repeal the health care obamanation, close the borders and get the house and senate in order BEFORE you start trying to use your influence in consumer / corporate affairs. Al Gore is on the Apple board, and if Apple needs an open letter to take action, let that air-bag bring it up in their board meetings, not you.
IF YOU DON'T LIKE THE PHONE, RETURN IT IN YOUR 30 DAY RETURN WINDOW.
Apple will fix what they can, or issue a statement with proposed resolutions when they deem it appropriate. IF at a time when people are outside of their return window AND it is determined that Apple KNOWINGLY and WILLFULLY produced this phone with documented flaws, then... only then.... get the lawyers, congressmen, BBB etc involved.
What is wrong with him writing a letter? How exactly is this letter giving him and everyone in NY a bad name? Lol Get a clue. I think it's well written and it will get Apples and Jobs attention. He is speaking out for the public and that's a good thing. I'm sure it took a whole 10 min's out of his day and was not on his top priority list of things to do...I see no harm in it. You need to chill and get some fresh air and worry about more important things.
You must have missed my post where I said that with a case, my iPhone works well enough. Aside from the issue - I love the iPhone4 that I have. That doesn't make the company any less culpable.
Why is that so hard for people like yourself to understand. I don't need to throw out the baby with the bathwater. It also doesn't mean I have to be silent about something I disagree with or am unhappy about.
Dare I make a horrible analogy - You could argue that our forefathers when dealing with England could have "just moved" if they weren't happy with British rule. Instead they fought.
Or perhaps you think that someone should just back down at the first sign of adversity. That's logic *I* don't understand.
I'm willing to bet that if you have an issue you want this senator to deal with you can't just call him up have someone answer and say oh sure the senator is sitting right over here and isn't busy at all he can talk to you. The ten minutes it took to write this letter might not have been used for something productive but to someone who needs their senator to deal with a "real" issue this is likely pretty insulting to them. Me personally it doesn't affect me, I feel sorry for anyone from NY who has to suffer the embarrassment of having this person represent them.
It's funny, your idea of fighting back is my idea of appeasement. You're using a "band-aid" (i.e case) and accepting what you call a flawed product. Apple doesn't care, for them it's just another unit sold.
Keep in mind these aren't red coats with muskets we're dealing with, these are corporations who are out to make money. So hit them where it hurts, and fire back with your wallet. If it doesn't work for you, return your phone, and have them sit on thousands of units of inventory. Believe you me, shareholders will not be happy come the next earnings call.
I guarantee a crappy balance sheet, will do a lot more damage than bloggers and senators firing out "open letters".
I applaud Chuck Schumer for writing this letter and speaking out for the public as small as the issue may be. Just another example of why he's a great Senator.
I ate at a restaurant in NY, there was a sign out front claiming the food was delicious however it most definitely was not. The manager gave me a refund when I complained, but do you think you could have your senator write a letter, because I'm going back soon and I just have to eat there again but I really need for the food to taste better. It's really not right for them to make this claim and I shouldn't have to go and find a different restaurant just because they failed to deliver as promised.
Exactly. This is a very competitive marketplace. No company, even Apple, will survive by ignoring issues with their products while their competitors catch up or pass them.