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Given that you are required to be allowed to return products you dont like after a short time in most places, I'd say Apple should be allowing try before you buy with software. Particularly free software. Plenty of people don't like it, or have found it dramatically slows down their device.

I reckon in court they would loose this one.
 
Well it's been a couple of days since I first posted and I've read all sorts of comments. So let's start from step 1 . As someone who waited on line overnight for the iphone 4, who purchased one for my gf, who purchased an ipad, who purchased an iphone 5.... I was surprised and appalled that when I downloaded io7 and discovered that one could not revert to io6 just a couple of days after release. In my case, my gf with the iphone 4 that I had purchased for her birthday was upset because her phone was excruciatingly slow, almost crippled. And the battery life, which wasn't,t that great to start with, is now so bad that she has to be on perpetual charger. Yes, we disabled this, disabled that, but the drain was very fast.

And, in using my iphone 5 and ipad, I am having difficulty seeing the thin lines that are throughout the new io. Yes, I made all the tweaks, font size, etc, but I am still having issues even after the changes. And I am also having battery issues with the ipad .



All that I wanted to be able to do is to revert to the io6... And I would be happy, my gf would be happy... We would still be content Apple customers, albeit hopeful that future tweaks would remedy some issues.

BUT Apple, just two days? After release, eliminated our ability to revert. And so we are, like many, many Apple customers, stuck with no recourse but to seek alternative products.

What I hoped is that if enough people like yourselves supported a longer open window, then Apple would provide some recourse, as happened with the Google maps fiasco. I did not post this to get attention, I am not some troll... I am the guy that waited with you in line with excitement and anticipation to get the latest Apple product

While I do take responsibility for not researching the upgrade prior to acceptance, what you need to understand is that while many of you on this board follow the io7 developments closely, most consumers don,t. Despite the fact that I loved Apple products, I was very busy with work and, based on my previous trust in Apple upgrades and fixes in the past, just accepted the recommended io7. I had no idea it was decreed by apple to be a "no turning back" decision. And now that I realize that they took the freedom of choice away from me, I am totally alienated like many others and want to let others know that this Corporation could care less about its customers and that we should pursue other products

I believe it is in all of your interests to support a longer period to revert back to a previous ios Even if you are thrilled with the new io, what if you downloaded it and the discovered that it created problems that you had not anticipated? And what if you discovered that you could not do anything to go back?

You are the ones who are the core of the Apple support... You are the ones that can effect change, they will listen to you, if anyone.

So please, stand up for the consumer and urge Apple to allow users to revert to a previous io.

If I could change the title of this thread, it would be " let Apple know that not allowing a longer window to revert to a previous io is hurting the consumer and alienating many previous Apple enthusiasts"


By the way, I am one of many who feel very strongly about this
https://discussions.apple.com/message/23181056?ac_cid=tw123456#23181056
 
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What I hoped is that if enough people like yourselves supported a longer open window, then Apple would provide some recourse, as happened with the Google maps fiasco.

Collectively as a group we are but a small pebble in a HUGE lake to Apple. Apple will only take notice or get the wake up call when disgruntled users are not buying future products because of iOS 7. When it hurts the wallet of a mega corporation they take notice of that.

I knew beforehand what iOS 7 looked like and decided it was not for me. I don't like "flat designs" as I prefer a 3D look. Now i'm willing to try iOS 7 when I have a recourse and that is i'll buy it from Apple and if I still don't like iOS 7 that's the reason i'll give them why it's going back.
 
I have not liked the look of 7 since I first saw it, to pastel-ly for me. Looks like kids drew it up.

I upgraded from a 4 32gb to a 5 32gb last week brand new for $145 as a hedge, the s models don't have enough for me yet.

I imagine the 6 next year will be wider and worth the upgrade then.

There has already been 2 updates to 7 update and more to come.

The backlash will hit mainstream media and grow legs.
 
@OP
Dude what's the point of continuing posting in this useless thread?
We got it, you don't like the new os, now move on.

As other have said, close the door on your way out, the air conditioning is on.
 
apple used to let people revert back with no problem. I remember when i reverted ios4 to ios 3.2.2, which was the best ios 3 version ever regardless of lack of many features...it was the battery life that mattered.

Anyhow...why don't they let apple just let them revert them back if they want to.
 
Yes, Attack the op iinstead of supporting a simple request to allow the consumer to go back to a previous operating system.... Well I am not the only person out there that is furious about this. Many of you keep encouraging us to go to competitors products instead... Sadly that may be the only way to go....

Have you considered the logistics involved, and how the cost of said logistics could very easily impact the cost of your next phone? How many generations of iOS versions must Apple provide, and for how many generations of devices? Which version of iOS must they grandfather and make available for download? 6? 6.0.1? 6.1? 6.1.3 or 6.1.4? Which versions of 5? Oh my oh my. If you say 6.1.3 and 6.1.4, then dozens of folk will dump on you for 5, and probably 4 as well. Not to mention that MAYBE 1/10 of 1% of Apple consumers would even know that they could downgrade if they were permitted.

So Apple must spend megabucks to support a system that will allow 1/10 of 1% of Apple users to downgrade iOS?
 
Have you considered the logistics involved, and how the cost of said logistics could very easily impact the cost of your next phone? How many generations of iOS versions must Apple provide, and for how many generations of devices? Which version of iOS must they grandfather and make available for download? 6? 6.0.1? 6.1? 6.1.3 or 6.1.4? Which versions of 5? Oh my oh my. If you say 6.1.3 and 6.1.4, then dozens of folk will dump on you for 5, and probably 4 as well. Not to mention that MAYBE 1/10 of 1% of Apple consumers would even know that they could downgrade if they were permitted.

So Apple must spend megabucks to support a system that will allow 1/10 of 1% of Apple users to downgrade iOS?

I think if they just kept the window open to revert to the last version of the iOS for major upgrades (e.g. 6 .xx to 7.0 ) that would take care of 99% of the complaints... Give users a couple of weeks, maybe up to a month tops, to try it and revert,would be all that is necessary. Apple should be under no obligation to "support" I.e. Deal with problems with a non current iOS... I don,t see how that would be so onerous..

For example, you own an iphone 4... You try io7 but find it's painfully slow so a week or two after io7 was released you revert back to io6... You know io6 is no loner supported, but just as if you had never upgraded in the first place, you choose to keep it.

I am not saying that Apple should not close the "window" , only that they keep it open longer so that consumers have the opportunity to evaluate the new ios... In most cases they will keep the new iOS, but especially in cases of major design changes, they should have the opportunity to evaluate it. This is very pro consumer and should be embraced by Apple
 
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I think if they just kept the window open to revert to the last version of the iOS for major upgrades (e.g. 6 .xx to 7.0 ) that would take care of 99% of the complaints... Give users a couple of weeks, maybe up to a month tops, to try it and revert,would be all that is necessary. Apple should be under no obligation to "support" I.e. Deal with problems with a non current iOS... I don,t see how that would be so onerous..

They want people on the newest software. Their phones, their software, their rules. Gotta get over it. It's just a phone.
 
I think if they just kept the window open to revert to the last version of the iOS for major upgrades (e.g. 6 .xx to 7.0 ) that would take care of 99% of the complaints... Give users a couple of weeks, maybe up to a month tops, to try it and revert,would be all that is necessary. Apple should be under no obligation to "support" I.e. Deal with problems with a non current iOS... I don,t see how that would be so onerous..

For example, you own an iphone 4... You try io7 but find it's painfully slow so a week or two after io7 was released you revert back to io6... You know io6 is no loner supported, but just as if you had never upgraded in the first place, you choose to keep it.

I am not saying that Apple should not close the "window" , only that they keep it open longer so that consumers have the opportunity to evaluate the new ios

The iPhone 3G is the newest iPhone that you can downgrade freely. They removed this feature on purpose.
You didn't notice this before?
 
Apple has no obligation. Why don't users take some responsibility, use their brains and do some research?
 
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upgrade to iOS7 was handed to them, apple should have not sent out the updates OTA. Just have it on their websites for people to try a tutorial online and then download if they feel like it. They needed to choke it down peoples throat in order to counter their criticism of android for being "fragmented"
 
Apple has no obligation. Why don't users take some responsibility, use their brains and do some research?

In frustration at the policy I sank to throwing out terms like "sheep" while others called me"troll" or someone looking for attention who should go away. We were all wrong

But let's take the high road ... Yes we should take responsibility. But not everyone knows or follows software upgrades like you might. We should protect the average consumer who does not really know much about iOS 6 or 7, only that they purchased a product based on what they saw it could do, then received a message on the phone about some upgrade that looked like the manufacturer was recommending it. If they accept it and it has unforeseen consequences that ruins the product in their eyes, shouldn't they have a reasonable period of time to revert it to the product that they purchased, even if it is with the understanding that the old iOS
Will no longer be supported?
 
apple used to let people revert back with no problem. I remember when i reverted ios4 to ios 3.2.2, which was the best ios 3 version ever regardless of lack of many features...it was the battery life that mattered.

Anyhow...why don't they let apple just let them revert them back if they want to.

3.1.3 was the last 3.0 version available, but outside of that, I agree with you.

Honestly, I think most of the contention contained within this thread is from those who secretly wish they had waited out and stuck with 6.1.3(4) and now are lashing out in such a defensive posture as to truly be embarrassing themselves.
 
3.1.3 was the last 3.0 version available, but outside of that, I agree with you.

Honestly, I think most of the contention contained within this thread is from those who secretly wish they had waited out and stuck with 6.1.3(4) and now are lashing out in such a defensive posture as to truly be embarrassing themselves.

Yup, I feel the same, the current batch of complainers rushed into iOS7 because it was the hot new OS without self-control and now its the regret that has turned into anger. Also news of a confirmed JB for 6.1.4/3 just adds to the frustration I feel.

Well, I am on 6.1.4 and very happy with everything and waiting patiently for the JB.
 
Yup, I feel the same, the current batch of complainers rushed into iOS7 because it was the hot new OS without self-control and now its the regret that has turned into anger. Also news of a confirmed JB for 6.1.4/3 just adds to the frustration I feel.

Well, I am on 6.1.4 and very happy with everything and waiting patiently for the JB.

I'm a developer and have been using iOS 7 since the first beta. Had three months of opportunity to go back to iOS 6, but enjoy iOS 7 and never looked back.

But nice generalization.
 
3.1.3 was the last 3.0 version available, but outside of that, I agree with you.

Honestly, I think most of the contention contained within this thread is from those who secretly wish they had waited out and stuck with 6.1.3(4) and now are lashing out in such a defensive posture as to truly be embarrassing themselves.

agreed
 
Yup, I feel the same, the current batch of complainers rushed into iOS7 because it was the hot new OS without self-control and now its the regret that has turned into anger. Also news of a confirmed JB for 6.1.4/3 just adds to the frustration I feel.

Well, I am on 6.1.4 and very happy with everything and waiting patiently for the JB.

Speaking strictly for myself, previous upgrades were not of the magnitude of this one in terms of difference , andI had been lulled into an "Apple recommend it so it must be good" state of mind... But the focus we keep deviating from is the core issue of how long one has to revert to a previous iOS .... We keep focusing on the issue of what one should have known, could have known, and the act of acceptance... But this whole thread is really about the window of opportunity to revert to the previous iOS... So many of you keep focusing on the decision to keep or not keep the previous iOS, but what I am trying to get you all to focus on is the ability to evaluate a new iOS and then revert to a previous iOS.. Think of the battery issue on the iphone 4... One could not know the draining effects of io7 until you download it... Then you discover it and your road back is gone .THAT is the issue!!!
 
Its not just a phone, its a full fledged computer that for many people is their main access to the internet. It is the beginnings of a slippery slope.

It's software for your phone, not your right to life and liberty. This is just mind blowing. A company is fully within it's right to want it's users on the most recent software so they can focus their support for bugs and security.

It's mind boggling that this is an issue.

It's an iPhone. It's been this way for years. No one forced you to buy one. Don't like their policies? Vote with your money and buy a different phone.
 
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