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Oct. 1 to 6 2014 Delivery Date Orders (Update) Delivered earlier!

Padmini said:
Its not the end of the world, but I really don't think anyone should be letting UPS off the hook here. UPS deals with security scans and customs every day. I don't care. Make it work. Don't provide people with delivery dates you have no intention of keeping.
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Wow. Until you deal with bureaucratic and communist governments, then you have a right to talk. Just because UPS deals with security scans and customs every day, doesn't mean they can account for everything. The scheduled delivery date is just one generated by the computer system if everything goes smoothly. Most of the time, things do go smoothly, occasionally things do not. It's impossible to see beforehand. I don't work for UPS, but even I know things happen. It's not like UPS is knowingly and intentionally withholding your phone.
 
Estimated delivery was today by end of day. Shipping status currently shows arrival scan in Louisville. UPS came.....
.....
No package! :p

See ya tomorrow!
 
itsPJ said:
Hmmm. Just checked flightaware and there's no planes going out from Incheon to Anchorage yet. It's Wednesday 1AM in Incheon. The last plane that left to Anchorage was around 1146PM Tuesday in Incheon.

:(
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Same boat. But looks like we have a flight leaving from Incheon to Anchorage at 4:20am 9/24. Let's hope we're on it!
 

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Well Oct 1-6ers, I bid you farewell...

Thanks for making this entertaining.

My phone is still in California and when I read California people have phones sent to Kentucky, and people like me (Florida) are sent to California, and nobody got their shipments, it just raises my blood pressure. Apple deserves better. I have no issue with the delays in Asia. That is outside UPS and Apple's sphere of influence. I can't stand the lack of information available to customers. If a customer service rep knows a shipment is delayed, and why, then why not tell a customer instead of making them call. How hard can it be? The package is clearly already tagged as being delayed somewhere. I wrote this earlier so I digress...

So I have told UPS I will pick up my phone when it arrives at the station, assumedly tomorrow morning, as UPS "couldn't" note that it is arriving past the expected delivery day/time and so a early am delivery couldn't be assured. Why they can note that it will be picked up, but not note that it is a now-overdue delivery and needs a priority delivery, again, I don't pretend to understand but it seems like an embarrassing oversight for a shipping company to not have addressed. Surely the situation, and request to deliver with the "by 10:30am" stuff has come up before, and seems like a reasonable request.

I stayed home today because a UPS rep assured me that the package, despite being in California at 10pm last night, would be delivered today. I called at 8:15am this morning to confirm before I decided. "Yes, it will get to you today," I was told. At noon the California scan was still the last one. I called again. "Oh, no, you won't get it today." No apology, even after I explained I took the day off to wait for it. "Don't you have an elderly neighbor or someone with kids nearby who can sign for it on your behalf?" No, no I don't. Sorry my neighborhood isn't arranged in a convenient way for UPS shipping policies. Nice lady. No apologies, no offer to help, no explanation available. I hope they modernize and get computer technology soon, something that will allow them to manage a large database with relative ease.

I may peek back in to see what memes people post. Those are usually worth a smile. Good luck to everyone with the rest of the process and enjoy the experience of opening that box, whenever it arrives, and feeling the warm glow of seeing that shiny piece of glass inside and knowing you have a new sidekick (until the 6S or 7 is released).
 
JonathanK81 said:
Wow. Until you deal with bureaucratic and communist governments, then you have a right to talk. Just because UPS deals with security scans and customs every day, doesn't mean they can account for everything. The scheduled delivery date is just one generated by the computer system if everything goes smoothly. Most of the time, things do go smoothly, occasionally things do not. It's impossible to see beforehand. I don't work for UPS, but even I know things happen. It's not like UPS is knowingly and intentionally withholding your phone.
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This is their job to deal with things like this....... it is called logistics.... they shout it all over their advertising.... So, they do their customers a great disservice by screwing around like this.....

I wouldn't use UPS for my shipping after this.... wait... I don't use them anyway....
 
-Knight- said:
Wow, So ups delivered my phone at 12:15 and had 2 boxes with him, I thought nice my case also came at the same time how perfect was that.

I then noticed that both boxes had the same weight. They delivered 2 iPhone 6 Plus's to my house lol.

They stuck my name and address on a label and stuck it over their name and address for whatever reason.

I see that person's cell number so I guess i'll call them up and tell them.
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You know . . . . that actually sounds familiar to me.

When I called UPS Saturday morning and found out about the security scan to report it here, I gave the UPS rep my tracking number and the UPS rep mentioned “both” packages being on schedule. I queried her on this because I only bought one phone and am not expecting anything else via UPS. She kind of ignored the question, and I’ve seen no other indication of a second package. But it’s still pretty odd, in light of your experience . . . .
 
cptspock said:
I'm late to the party but here goes:


ZhengZhou, China 09/23/2014 7:00 P.M. Arrival Scan
09/23/2014 5:53 P.M. Departure Scan
09/23/2014 2:50 P.M. Location Scan
09/23/2014 1:44 P.M. Origin Scan

Anyone else have similar tracking?
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Yep, looks like yours and mine are together. UPS says 9/26 delivered to Seattle.
 
-Knight- said:
Wow, So ups delivered my phone at 12:15 and had 2 boxes with him, I thought nice my case also came at the same time how perfect was that.

I then noticed that both boxes had the same weight. They delivered 2 iPhone 6 Plus's to my house lol.

They stuck my name and address on a label and stuck it over their name and address for whatever reason.

I see that person's cell number so I guess i'll call them up and tell them.
Click to expand...
Good for you!

Wonder who the clowns were that goofed off and messed up the labels? That's piss poor work right there.
 
JonathanK81 said:
Wow. Until you deal with bureaucratic and communist governments, then you have a right to talk. Just because UPS deals with security scans and customs every day, doesn't mean they can account for everything. The scheduled delivery date is just one generated by the computer system if everything goes smoothly. Most of the time, things do go smoothly, occasionally things do not. It's impossible to see beforehand. I don't work for UPS, but even I know things happen. It's not like UPS is knowingly and intentionally withholding your phone.
Click to expand...

I know that things happen too. Like I've said, UPS's entire essence is delivering packages is on time. When they fail to do that...its not just a *shrug*. I can understand why some people are upset.
 
well based on what i've seen.. World Ease worked for those arriving before around 1am.. i assume CBP stoped accepting cue into their area around that time... I wonder why UPS does not have a working relationship with CBP to have officers until 3-4am since almost all of the action at KY happens 11p-5a... although I thought one of the big advantages of "World Ease" was consolidated customs pre-clearence en-route.. or did we happen to be one of those random "we have to check a random percentage to keep you honest" kind of things. That actually would better explain the seemingly random import times this morning for people coming in the same flight... CBP broke the pallet down on their side. But who knows... I had hoped for delivery today... have a feeling it will be tomorrow (which as I stated before is the 1 day this week I can't wait up for it) ... but still showing Thursday which is okay.
 
Lobwedgephil said:
Same boat, must be one hell of a backlog.
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Haven't seen mine either... everyone still waiting for that import scan scheduled for delivery on 9/25?


Louisville, KY, United States 09/23/2014 1:56 A.M. Arrival Scan
Anchorage, AK, United States 09/22/2014 3:49 P.M. Departure Scan
09/22/2014 1:52 P.M. Arrival Scan
Shanghai, China 09/22/2014 9:13 P.M. Departure Scan
Shanghai, China 09/21/2014 12:45 A.M. Arrival Scan
09/20/2014 9:35 A.M. A UPS My Choice® delivery change was requested for this package. / The receiver arranged to pick up the package at a UPS facility.
ZhengZhou, China 09/20/2014 1:45 A.M. Departure Scan
ZhengZhou, China 09/19/2014 9:47 P.M. Location Scan
09/19/2014 6:37 P.M. Origin Scan
China 09/19/2014 9:35 A.M. Order Processed: Ready for UPS
 
Well here is mine supposed to be here tomorrow!

09/24/2014 12:15 A.M. Departure Scan
Incheon, Korea, Republic of

09/23/2014 10:10 P.M. Departure Scan
09/23/2014 7:56 P.M. Arrival Scan

ZhengZhou, China 09/23/2014 4:46 P.M. Departure Scan

ZhengZhou, China 09/22/2014 9:15 P.M. Arrival Scan
09/22/2014 8:40 P.M. Departure Scan
09/22/2014 5:44 P.M. Location Scan
09/22/2014 5:11 P.M. Origin Scan
China 09/22/2014 6:30 A.M. Order Processed: Ready for UPS
 
mkstewartesq@co said:
You know . . . . that actually sounds familiar to me.

When I called UPS Saturday morning and found out about the security scan to report it here, I gave the UPS rep my tracking number and the UPS rep mentioned “both” packages being on schedule. I queried her on this because I only bought one phone and am not expecting anything else via UPS. She kind of ignored the question, and I’ve seen no other indication of a second package. But it’s still pretty odd, in light of your experience . . . .
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dkh587 said:
Good for you!

Wonder who the clowns were that goofed off and messed up the labels? That's piss poor work right there.
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Yea it sucks UPS would make a mistake like this. I actually called the owner who is a nice women and doesn't live to far from me and were going to meet half way so I can give her her phone. I'll get to play with mine later one when I get back i guess lol. Going to get coffee too :p
 
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