I'm not sure anymore. My hiring letter says my job title is "Help Desk Coordinator" but my recent performance report had me listed as "PC Technician III".
Bascially I run the Help Desk for a medium-sized corporation, handling North America (US & Canada). Aside from that: I cover support requests on-campus in order to assist the regular technicians (2 technicians to handle over 600 people at our main corporate site), handle office supplies (we don't have an admin AND NO i'm not the admin dammit!), do some network administration stuff (dial-up accounts, VOIP accounts, and spam server retrievals), maintain content on our intranet, and serve as the general guru for manual virus/adware/spyware removals and anything else our "text-book" technicians can't figure out.
I'm the typical self taught "this is my life" nerd, whereas everyone else in the department is there to collect a check. Like many Mac users, I switched because of Microsoft, not because of PC's in general. I would much rather build my own PC and be able to run Mac OS X on it, than buy a Mac, but I'm happy with my current setup for now. Our company is 99% Windows with just a few Macs in Marketing and some Linux servers.
My first job was a summer internship at Applied Materials when I was 16. Since then I've bounced around on countless temp jobs (Administrative Assistant, Office Assistant, Data Entry Clerk II), worked for several school districts, worked retail-hell ("Sales Engineer" figure THAT one out), and when between jobs I do paid in-home tech support through word of mouth. This is my first regular (non-temp/summer) job, and also the first time I've ever gotten benefits! Woohoo!
Bascially I run the Help Desk for a medium-sized corporation, handling North America (US & Canada). Aside from that: I cover support requests on-campus in order to assist the regular technicians (2 technicians to handle over 600 people at our main corporate site), handle office supplies (we don't have an admin AND NO i'm not the admin dammit!), do some network administration stuff (dial-up accounts, VOIP accounts, and spam server retrievals), maintain content on our intranet, and serve as the general guru for manual virus/adware/spyware removals and anything else our "text-book" technicians can't figure out.
I'm the typical self taught "this is my life" nerd, whereas everyone else in the department is there to collect a check. Like many Mac users, I switched because of Microsoft, not because of PC's in general. I would much rather build my own PC and be able to run Mac OS X on it, than buy a Mac, but I'm happy with my current setup for now. Our company is 99% Windows with just a few Macs in Marketing and some Linux servers.
My first job was a summer internship at Applied Materials when I was 16. Since then I've bounced around on countless temp jobs (Administrative Assistant, Office Assistant, Data Entry Clerk II), worked for several school districts, worked retail-hell ("Sales Engineer" figure THAT one out), and when between jobs I do paid in-home tech support through word of mouth. This is my first regular (non-temp/summer) job, and also the first time I've ever gotten benefits! Woohoo!