Yah my account was also debited, I just saw that. Hopefully it magic emails us today. I've got overnight shipping.
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OMG...Amazon 20% coupon on NEW Macbook Airs
- Thread starter ace36
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Yah my account was also debited, I just saw that. Hopefully it magic emails us today. I've got overnight shipping.
Received following email just now. Hope my order doesn't get canceled
Hello,
A careful review of your account indicates that you've required promotional certificates and Price adjustments on a majority of your orders.
Through the normal course of business, the occasional problem is inevitable. However, you seem to have had an unusually high rate of problems in your account history
When unusual account activity like this comes to our attention, we'll evaluate each account on a case-by-case basis to determine if additional action or closing the account is necessary. Wed prefer to work with you because we do value your business.
We appreciate your cooperation and understanding.
Best regards,
Account Specialist
Amazon.com
Hello,
A careful review of your account indicates that you've required promotional certificates and Price adjustments on a majority of your orders.
Through the normal course of business, the occasional problem is inevitable. However, you seem to have had an unusually high rate of problems in your account history
When unusual account activity like this comes to our attention, we'll evaluate each account on a case-by-case basis to determine if additional action or closing the account is necessary. Wed prefer to work with you because we do value your business.
We appreciate your cooperation and understanding.
Best regards,
Account Specialist
Amazon.com
Yah my account was also debited, I just saw that. Hopefully it magic emails us today. I've got overnight shipping.
I think their order system database is still in catch-up mode. I'm preparing a welcome party for my MBA tomorrow (I also have overnight shipping).
Received following email just now. Hope my order doesn't get canceled
Hello,
A careful review of your account indicates that you've required promotional certificates and Price adjustments on a majority of your orders.
Through the normal course of business, the occasional problem is inevitable. However, you seem to have had an unusually high rate of problems in your account history
When unusual account activity like this comes to our attention, we'll evaluate each account on a case-by-case basis to determine if additional action or closing the account is necessary. Wed prefer to work with you because we do value your business.
We appreciate your cooperation and understanding.
Best regards,
Account Specialist
Amazon.com
I'd hate to be banned from Amazon even if I did save a few hundred dollars on a MacBook Air. Not worth it in the long run.
I heard they don't just ban the account but the customers themselves.
anyone know if the account is 'for sure' going to be canceled/closed? or this is just a warning type of thing?
yea but the only difference is that email states that the customer's account is definitely closed. with mine it says they will review. not feeling good about this
Received following email just now. Hope my order doesn't get canceled
I'd be more worried about getting banned from Amazon by taking advantage of its customer service.
How many problems / how many times have you contacted them?
I've had several problems recently and have contacted costumer service 10-15 times. While I am confident I'm nowhere close to being banned (I have spent 10+K in the last year and my problems just recently began to happen), I'm just curious how much it takes.
I cannot wait for my MBA. ever since I ordered it, my first gen aluminum MB just feels so clunky.
yea but the only difference is that email states that the customer's account is definitely closed. with mine it says they will review. not feeling good about this
What have you done to deserve being banned from amazon?
One user here claimed to have tried chat 100+ times trying to get a code accepted. I would ban him.
Probably being one of those customers who feels they are entitled to every promotion and discount even if they aren't eligible for it...and then spends hours of CS's time complaining to get those discounts. Just a theory.
guilty
that more or less explains it..
In that case I wouldn't be surprised if you get banned.
Upon a quick glance at your previous posts in this thread, you sound like a retailers worst nightmare. Returning laptops until you get a screen AND SSD model that you find "acceptable" at the expense of the retailer? No wonder you're bound to get banned.
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i havent returned any laptops... i havent even received mine yet...
i just did many chats with the CSRs to get promotions applied to my order.
clearly i was wrong. not denying that. but now, moving past that, what should i do to not get banned?
From the sound of the email, unless you promise never to waste CS time again, sounds like they've already made up their mind.
Ordered a 13/128 on 8/6 at 1am EDT. My status now says shipping soon, but the delivery estimates are still August 29-September 20. I'm hoping that changes soon, as well.
Since it seems that my MBA might finally be arriving, I decided to order the following shell for it from Amazon. The reviews look good.
BLACK mCover® Hard Shell Cover Case For NEW 13.3-inch A1369 Apple MacBook Air
Can't wait to get them both!
Since it seems that my MBA might finally be arriving, I decided to order the following shell for it from Amazon. The reviews look good.
BLACK mCover® Hard Shell Cover Case For NEW 13.3-inch A1369 Apple MacBook Air
Can't wait to get them both!
As an Amazon Associate, MacRumors earns a commission from qualifying purchases made through links in this post.
not sure how you can say they've already made up their mind. it clearly says that "we'll evaluate each account on a case-by-case basis to determine if additional action or closing the account is necessary. We'd prefer to work with you because we do value your business." obviously i won't be abusing CSRs again. if i keep a low profile, do you think i will be okay?
My 8/6 4AM CST order of the 13/128 just changed status to shipping soon. Still shows Delivery Estimate: August 31, 2011 - September 16, 2011.
Congrats on your new machine! I'm still waiting for a shipping notice for mine...and I ordered a few hours before you with 1-day shipping too. I'm jealous!