I had trouble getting on to the web site and the app on my iPad initially. Luckily I decided to try the app on my iPhone. That worked first time. I managed to preorder a 42mm SS with sport band for delivery between April 24th and May 8th. I put in a separate order for a blue leather loop and an extra 2m charge cable which have delivery dates of 2-4 weeks and 7-10 days respectively. As I preordered them together and decided not to have separate shipments as the charger would then have incurred a shipping charge I left them as one shipment.