Owners of Late 2013 Retina MacBook Pros Reporting Keyboard and Trackpad Freezes, Boot Camp Install Issues

Two words people: Mercury Retrograde. It's a terrible time to buy anything let alone an expensive MBP. I'm not ordering my new MBP w/Retina until mid November.

If you wear magnetic bracelets you can create a magical Mercury Retrograde defense shield which will protect your order.
 
Bought my Macbook in late 2012. After I installed Mavericks, I had to install bootcamp for school (sigh). But it didn't work, and when I tried to set the partition back to normal, it wouldn't let me. So now I lost 30 gb on my computer and bootcamp is not working.
 
I experienced this 2 nights ago. Trackpad and keyboard completely locked up, had to hard reset. I'm using a new 13 inch retina. Purchased Friday.
 
seems like retina macbooks still sucks. Looking forward for the 2014 models.

it might be a mavericks bug. All osx first version have lots of bugs. It will be corrected in 10.9.1 or 10.9.2
 
Personally, I'm annoyed the only non-retina system is the 13". Now there isn't a single Macbook worth getting that isn't either form over function or overpriced and lacking raw CPU power without paying even more regardless of GPU improvements (That mean NOTHING to audio work).

I don't know what you're looking at, but the MacBook Pro 15" starts at only $2,000. That's less money than the average audio engineer takes home every two weeks and it has a 2GHz quad-core Intel Core i7 CPU that has more raw CPU power than anyone doing audio work ever needs. Please tell me that you're not complaining about spending $2K for something as important to your life and your profession as a computer.

P.S. Yes, a retina display is useful for someone doing just audio. It reduces eyestrain. That's according to ophthalmologists, so we can take that as a given.
 
rmbp 2012 master race. :cool:

Enjoy your freeze 2013.

So we got fanboys on both sides of the camp and envious people in the same camp because someone has something you don't have.

You must have a stressful life always being envious of other people.
 
This happens on my 2012 rMBP too so as much as id love to hear its only the new ones its not. I dont know what the cause it but I do know it happens for one program at a time, for instance Firefox cant two finger scroll but Microsoft Word can.

That is just for the Trackpad issues if the other things work on the 2012 then that sucks for new buyers. When this laptop first came out Mountain Lion was not 100% stable on the rMBP. My backlight on the keyboard never worked correctly and the OS would shut off my GPU and not turn it on.
 
These things never happened when Steve was CEO... just saying.

I think Tim is leading the corporation in the wrong direction when he approves all these unifinished products (iPad mini, iPad 3, MBPr 13", 5C and now this).

Not sure if you're serious or just trolling?

But if you're serious you might want to read some more about all the problems Apple products had when Steve was around.

There is no perfect product. Close to perfect? Yes, maybe, but never a perfect product without any issues.

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This happens on my 2012 rMBP too so as much as id love to hear its only the new ones its not. I dont know what the cause it but I do know it happens for one program at a time, for instance Firefox cant two finger scroll but Microsoft Word can.

That is just for the Trackpad issues if the other things work on the 2012 then that sucks for new buyers. When this laptop first came out Mountain Lion was not 100% stable on the rMBP. My backlight on the keyboard never worked correctly and the OS would shut off my GPU and not turn it on.

Dang, I just ordered a rMBP last night. I hope this doesn't happen.
 
I have a new USB Bamboo Pad I use with my 2010 iMac. After installing Mavericks, the Pad died. I reinstalled the driver and it now works most of the time. But occasionally it will just stop working. Never had a problem using OS X 10.8. I'm wondering if this trackpad stuff is a Mavericks issue.
 
seems like retina macbooks still sucks. Looking forward for the 2014 models.

it might be a mavericks bug. All osx first version have lots of bugs. It will be corrected in 10.9.1 or 10.9.2

I'm waiting for the 2020 retina models where no issues will exist. :rolleyes:
 
I had a random trackpad and keyboard freeze on my 2011 MacBook Pro, I've never had anything like it before. I just put it to sleep for a moment and that seemed to fix it. I wonder if it's software bug that's affecting more than just the new models, or just a coincidence.

There's a solution many don't think of. Old data. Update an older computer or migrate the user data from an older computer and you could have data conflicts that cause weird issues.

Folks create clean test user and their problem isn't there. Simply test really but many would rather gripe than try it
 
Have had this happen to me a few times after installing Mavericks, once on a 2008 Alu MB, once on a 2012 cMBP.

Just waited until the freeze condition cleared (15-20 seconds) then went to the Console, sadly nothing there, which will probably complicate things.
 
Very curious about this batch of rMBPs, do they have the same LG and Samsung displays? Some IR lotto? I'm itching to get one, my 2007 MBP is officially dead.

Hey man, Just read your post. What's the cause of the death of your 2007 MBP? Is it literally dead or just freezing up all the time? I have the late 2006 MBP (2.33GHz C2D) and it's gotten to the point where it freezes up and gives me the beach ball all the time, even when I'm only running a few programs. Very frustrating. It's pretty rare these days to find someone who still runs a MBP that old so I figured I'd see what your experience has been. I have a top of the line new Retina MBP on the way right now. The only reason I'm updating is because of the costs system hangs. Otherwise, I'd still be going strong with the 2006 MBP. I'm actually going to try reinstalling the OS (Snow Leopard) tonight or tomorrow night as a last ditch effort to see if I can breath some new life into the old girl and if so I'll return my Retina and keep on with the 2006 MBP.
 
I haven't had any issues with my rMBP, very happy with the purchase. It's so much faster than my old unibody MBP. Hopefully this one will last me another 5 year or so.
 
This is an old problem, there's at least one long support thread about it.

My 2011 MBA locks up the same way sometimes, it's related to playing flash videos after hibernation. Not a hardware error, it's too deterministic and widespread.

Apple doesn't seem to care.

I don't think it's related to flash. This has happened to me three times with my new rMBP while browsing in Chrome.

There's a solution many don't think of. Old data. Update an older computer or migrate the user data from an older computer and you could have data conflicts that cause weird issues.

Folks create clean test user and their problem isn't there. Simply test really but many would rather gripe than try it

It's certainly possible. I migrated a Time Machine from my dead mid-2009 MBP to my new rMBP. I was going to drag and drop files, but some of my apps needed system files that I didn't want to hunt down. I didn't have any issues except random one second beach balls until I used migration assistant. But that could mean lots of things.

Whether it's software or hardware, I hope it gets fixed soon! I bought a new rMBP to get away from issues. Darn mid-2009 cheap SATA cables and weird not waking up issue...
 
Post #72 in this very thread.

And I am close to the inner circle.

Post #72 doesn't state a source just your opinion -- which is my point. If you are going to state Jobs immediately squashed issue with Apple products please provide release date of problematic products (there were many during Jobs tenure), approx time issue was discovered & when Apple offered fix. I'll guarantee you the majority of fixes took months not days or weeks.

And you may be close to the inner circle but that's the part that spins the fastest. :D
 
Luckily I'm free of most of the big glitches, but have several smaller ones. The jumpy gesture motion when swiping foward and back in the app store and the same happens when swiping in launchpad. Launchpad needs a swipe from one side of the trackpad to the other, not exactly efficient.

Weird when it comes to the main reason people want Macs, it just works :) sometimes. Windows is perfectly serviceable too, except Mac has such a following people are willing to put up with the issues, whereas it easy to jump on the whining bandwagon when it comes to Windows. Everything must work perfectly because it's windows!!

Anyway thoroughly enjoying the new rMBP 13 inch. Great to be able to game on the go, battery life is pretty good too, I do more than web browse so it's refreshing to be able to do some "power" :confused: stuff on the go. The new safari is nice at saving battery life so I'm using that over Chrome. It has a lot of nice features, reader and large tabs mode a la ios.

Best laptop on the market imho.
 
I really don't understand why Apple cannot isolate such problems by simply testing their devices extensively before they release them out to the public. I have used Apple computers for over 20 years and only lately you see such problems appear on the massive scale. I remember Apple computers having the same issue when Steve Jobs was ousted and unfortunately he is incapable of running this corporation from wherever he is at right now. If this keeps on repeating I think Apple is going to lose face sooner than later. I am sure a software update will fix the issue but continuously disappointing buyers is going to end the "macs just work" myth.
 
I haven't had any issues with my rMBP, very happy with the purchase. It's so much faster than my old unibody MBP. Hopefully this one will last me another 5 year or so.

I got a full seven years out of my 2006 MBP! It's still going strong except for intermittent system hangs but I'm hoping that a clean install and restore from Time Machine will fix that.
 
"It just works..." :cool:

Apple "it just works"....

Does Apple not test there hardware/software anymore? It "just works" is going out the window. If I spend this much on a Mac, I better not ever have to bring in for fixing.


The great misquote. Guess what boys, NO ONE at Apple ever uttered that phrase or anything like it in relation to an Apple claim that there stuff is 100% issue free.

That phrase was from an ad campaign created in the time when setting up a Windows computer meant a good two-three hours of installing software, digging up drivers etc. Whereas on a mac you plug in, turn it on and after maybe a half dozen simply questions 'it just works'

Same time the 'there is no step three' ad for the iMac

I have a new USB Bamboo Pad I use with my 2010 iMac. After installing Mavericks, the Pad died. I reinstalled the driver and it now works most of the time. But occasionally it will just stop working. Never had a problem using OS X 10.8. I'm wondering if this trackpad stuff is a Mavericks issue.

Yours was probably a driver issue not a Mavericks one. Drivers get corrupted and have to be reinstalled even updated.
 
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