Has anyone (cnotes? mark? bought a phone in store today?)
Took a few days off for the weekend etc and decided to get back in it today. Went to the store, they have two 64gb, wohoooo! We start the process, the rep goes "huh that's different". I couldn't see what was happening, but it occurred right after he scanned all the barcodes at the bottom of the box.
We go through the normal process, enter last four, phone #, PW etc. Hit to accept the credit check. It says flip the device and use the cardswipe device they have to put in my social. Hmm that's new. I do it, then asks me to accept credit check again. Comes up with an error and he runs off to get a phone to call. He calls and I overhear him say he got an error 63. They're asking him basic questions, then his answer is "sort of", he then walks off with the devices and on the phone with the rep.
Comes back, I speak with the Verizon rep, confirm my PW and name. They then say my account is under 48 hour review. I asked her why, she doesn't say. I ask her if Verizon will contact me or I should go to a store or what. She says just give it 48 hours someone is going to have to go through my account.
So all in all, I was *THIS* close to two 64GB devices but so far away. Now my account I guess is locked, for who knows what reason.
Anyone have this experience? Has the in-store adding a line process changed since last Thursday? Like I said the entering the social on the back of the phone is new to me. Did they close the loop today? What in the world was she asking him that he scurried off so quickly.
So many questions, not sure how to proceed yet.
edit to add:
Tried to buy one online just to see what was happening. The glitch is still there. I got this however:
Important Information.
"Based on the information you provided, you will only be able to pick up your iPhone in an Apple Retail Store.
Verizon may also require a deposit in order for you to purchase a new iPhone; deposit can only be paid in an Apple Retail Store.
You can still continue with your iPhone purchase on the Apple Online Store by selecting the Personal Pickup option, and then picking up your order in an Apple Retail Store.
If the Personal Pickup option is not currently available, your iPhone will be removed from your Cart and you’ll be able to purchase an iPhone, depending on availability, in an Apple Retail Store."