So my freakin' phone stopped working and I log online to check my accounts and ALL OF THE LINES ARE SUSPENDED!!!!!
It didn't take too long to get them unsuspended, I just needed to send them copies of my DL, SSN and utility bill, but when I got the fraud guy on the phone he asked me how many lines I wanted unsuspended and I said all 8 of them. So he says to me what about all of the other lines?I said, well those were taken over by ATT and TMobile customers who are now new Verizon customers. He actually said to me "Great"! LOL!!!!!!!
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Tell her to call AOL - they made the mess they can clean it up!
Seems like they are checking all suspicious accounts. Lucky you!