Part II - UDP For Life

[KPOM]

Then how is it that people sell AT&T UDP lines on ebay?

Not sure. Officially they don't allow it, but YMMV with a particular account rep.

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Also, is there any way to port an AT&T number to Verizon but still keep the AT&T UDP line to sell? From what I have read the GV trick doesn't work on AT&T.

Not that I know of. Otherwise I'd have seriously considered dumping AT&T altogether. I posted the same question on HoFo and got nothing but negative responses along with being yelled at by an AT&T apologist.

 

[psbliss]

Hang up and try another person, don't say bye or anything so they wont note the account.

If the line transfer is currently pending process, are you saying a rep can go in the system to change it to accept unlimited data in the transfer?

 

[AutoLode]

I initiated an AOL transfer tonight and the person I'm transferring to was told by Verizon reps that they he will lose the unlimited data once the AOL goes through. Has anyone else been told that? If so, is there any workaround? AOL transfer is currently in pending status and needs to be accepted before completion. Thanks in advance for your help.

I've had numerous reps say that it will not go through with UDP

the risk would be losing UDP and then being forced to take it back less UDP

 

[daboybk]

If the line transfer is currently pending process, are you saying a rep can go in the system to change it to accept unlimited data in the transfer?

What I'm saying is if the rep says no don't agree or anything just hang up on him. If he senses anger or disrespect he may put notes on ur account making it harder for you with the next rep. Just try again.

 

[topherg]

Just tell her to call in and ask to check on the status of the inactive pricing request for line xxxx. Then make the rep file one for her (since it hasn't been done).

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Tell her to call AOL - they made the mess they can clean it up!

Thanks for the help guys, I hope it works for her... she seems like a really nice lady and I feel bad this happened to her. She really needed the UDP.

 

[einmusiker]

I've had numerous reps say that it will not go through with UDP

the risk would be losing UDP and then being forced to take it back less UDP

There is no being forced to take it back. Once it's aol'd it's off your account. Buy the person that took the line can cancel without etf

 

[hommer1979]

There is no being forced to take it back. Once it's aol'd it's off your account. Buy the person that took the line can cancel without etf

What's the time frame that's allowed for the person taking the line to cancel without etf? 14 ?

 

[einmusiker]

What's the time frame that's allowed for the person taking the line to cancel without etf? 14 ?

I think 30. You have to prove Verizon changed your contract without your consent though.

 

[tritron]

Does it list udp in acceptance email

 

[slimtim49036]

Jewels...Mark...My Badge???

OK OK...come on peeps...I see others talking to Kennesaw or elsewhere...
Where be my badge????



-TimJ

 

[didiee]

OK OK...come on peeps...I see others talking to Kennesaw or elsewhere...
Where be my badge????



-TimJ

Go apply. Will write you a good rec
Point them here and let them know you know the process inside out

 

[hommer1979]

OK OK...come on peeps...I see others talking to Kennesaw or elsewhere...
Where be my badge????



-TimJ

What badge?

 

[slimtim49036]

Well at least I can change my location...

 

[didiee]

I think 30. You have to prove Verizon changed your contract without your consent though.

I sometimes take a screenshot for them. Just show them I sent it to you with unlimited data..... After that you're on your own bubba.

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Well at least I can change my location...

You freelancer, you

 

[huskers15]

I wish we could just do the aol process on the Verizon website. In pretty sure it would be less of a hassle when calling it in.

 

[daboybk]

Go apply. Will write you a good rec
Point them here and let them know you know the process inside out

Get that Job

If the line transfer is currently pending process, are you saying a rep can go in the system to change it to accept unlimited data in the transfer?

What's the status?

 

[JulesJam]

Thanks for the help guys, I hope it works for her... she seems like a really nice lady and I feel bad this happened to her. She really needed the UDP.

Did you AOL the line the same day it was created?

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What's the time frame that's allowed for the person taking the line to cancel without etf? 14 ?

They don't have that option when you do an AOL - the only way to cancel w/o an etf is to return the device that was purchased with the line w/in 14 days.

If she AOLed the line into an account with a ME plan, they merge the lines into the ME plan and that drops the UDP.

I don't believe the texts or the data plan shows up on the paperwork when you AOL a line - it just says the plan name with the base price of the plan. So for instance, the 30 minute loyalty plan with UDP will show $15 30 min loyalty.

 

[psbliss]

What I'm saying is if the rep says no don't agree or anything just hang up on him. If he senses anger or disrespect he may put notes on ur account making it harder for you with the next rep. Just try again.

I spoke to a rep at the Georgia center last night who advised the line receiver to check the Terms and Agreement sent with the AOL. If it doesn't say anything about eliminating current unlimited data, then he would be ok. However, when he called in to point that out, the rep he spoke with would not agree to transfer over the unlimited data. Can Verizon refuse to go through with something not excluded on contract?

 

[JulesJam]

Can Verizon refuse to go through with something not excluded on contract?

Yes - you do not have a contractual right to AOL a line. That is simply not part of the contract. YOU signed the contract when you bought the subsidized phone and Verizon can hold you to the contract for the length of the contract term - Verizon does not have to let you AOL a line to someone else.

Currently Verizon does allow AOLs if the person to whom you want to AOL the line has acceptable credit in Verizon's eyes. But Verizon can stop allowing AOLs at any time and they absolutely can refuse to AOL a line with UDP intact.

However if the person accepting the line assumed liability believing the UDP would remain intact because the rep either told them it would or they specifically stated they only wanted to assume liability on the line if the UDP would survive the AOL, then THEY have a contract issue with Verizon.

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There is no being forced to take it back. Once it's aol'd it's off your account.

This is true - there are no provisions in any of the paperwork that would allow Verizon to re-transfer the contract back to you w/o your consent.

Buy the person that took the line can cancel without etf

This is only true if the person accepting the line stated that they would only take the line if the UDP remained intact or if the rep stated that the UDP would remain intact. But even then, it is a matter of proof. If the AOL calls are recorded then you have that proof. Idk if they are or not. But even if they aren't, you could subpoena the rep and put them under oath and you would testify under oath also then it would be a matter of credibility of witnesses. Obviously that would all cost a lot of money - a lot more than the $350 etf. It would cost Verizon money too and if they thought you were serious about pursuing it they may very well cancel the contract w/o the etf.

If I AOLed a UDP line and the UDP didn't survive the AOL, I would ask for the recording of the call and otherwise pursue the name of the rep, etc. to let Verizon know I was serious about getting UDP back or being let out of the contract w/o the etf.

 

[ajsimeon]

The business I'm working with just did two today and they said it took! Back in business! Might reach that triple digit now!

 

[andrew110]

Yes - you do not have a contractual right to AOL a line. That is simply not part of the contract. YOU signed the contract when you bought the subsidized phone and Verizon can hold you to the contract for the length of the contract term - Verizon does not have to let you AOL a line to someone else.

Currently Verizon does allow AOLs if the person to whom you want to AOL the line has acceptable credit in Verizon's eyes. But Verizon can stop allowing AOLs at any time and they absolutely can refuse to AOL a line with UDP intact.

However if the person accepting the line assumed liability believing the UDP would remain intact because the rep either told them it would or they specifically stated they only wanted to assume liability on the line if the UDP would survive the AOL, then THEY have a contract issue with Verizon.

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This is true - there are no provisions in any of the paperwork that would allow Verizon to re-transfer the contract back to you w/o your consent.

This is only true if the person accepting the line stated that they would only take the line if the UDP remained intact or if the rep stated that the UDP would remain intact. But even then, it is a matter of proof. If the AOL calls are recorded then you have that proof. Idk if they are or not. But even if they aren't, you could subpoena the rep and put them under oath and you would testify under oath also then it would be a matter of credibility of witnesses. Obviously that would all cost a lot of money - a lot more than the $350 etf. It would cost Verizon money too and if they thought you were serious about pursuing it they may very well cancel the contract w/o the etf.

But if I AOLed a UDP line and the UDP didn't survive the AOL, I would ask for a the recording of the call and otherwise pursue the name of the rep, etc. to let Verizon know I was serious about getting UDP back. I would let them know they either needed to give me the UDP back or let me out of the contract w/o the etf b/c.

I tried getting a udp back in April that was a special $20 plan instead of $29.99. Stupid me didn't verify that when I AOL'd that the $20 plan would stay.

It didn't. I did three or four inactive pricing requests without success. When I told them I wanted my ETF waived because the plan was different from what I agreed to they said, "your plan didn't change, the data FEATURE changed." I don't know if they were giving me a line of crap but I eventually just got a 6GB Max Plan put on and thankfully was able to get rid of the line.

 

[JulesJam]

I tried getting a udp back in April that was a special $20 plan instead of $29.99. Stupid me didn't verify that when I AOL'd that the $20 plan would stay.

Was it part of the plan or a discount?

It didn't. I did three or four inactive pricing requests without success. When I told them I wanted my ETF waived because the plan was different from what I agreed to they said, "your plan didn't change, the data FEATURE changed." I don't know if they were giving me a line of crap but I eventually just got a 6GB Max Plan put on and thankfully was able to get rid of the line.

First, it's not that they are giving you a line a of crap - the reps are not lawyers so they say what they are told to say. That doesn't mean that legally what they are saying is correct.

However, the reality is that if you don't know the law then it would be far more expensive to hire a lawyer to represent you in a dispute against Verizon than to pay the etf. I doubt you could even find a lawyer who would. So if you aren't willing to spend the time to learn the law on this yourself, it is easier to just pay the etf and chalk it up to lesson learned. Verizon knows this.

But getting back to your example - the $20 may have reflected a discount specific to the original account owner rather than part of the plan. However, I have read that the T&T $20 data promo survives an etf.

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The business I'm working with just did two today and they said it took! Back in business! Might reach that triple digit now!

That's awesome!!!!! Did they just keep quiet about the UDP or did they specifically ask if the UDP would stick?

 

[andrew110]

Was it part of the plan or a discount?


First, it's not that they are giving you a line a of crap - the reps are not lawyers so they say what they are told to say. That doesn't mean that legally what they are saying is correct.

However, the reality is that if you don't know the law then it would be far more expensive to hire a lawyer to represent you in a dispute against Verizon than to pay the etf. I doubt you could even find a lawyer who would. So if you aren't willing to spend the time to learn the law on this yourself, it is easier to just pay the etf and chalk it up to lesson learned. Verizon knows this.

But getting back to your example - the $20 may have reflected a discount specific to the original account owner rather than part of the plan.

It was the actual plan. Not with a corporate discount. He showed me a screenshot of the plan, just said "unlimited data $20" and also showed me which device he was using on it.

I'm just telling you what I was told. Like you said though your word against theirs and they have the deeper pockets.

 

[hommer1979]

I tried getting a udp back in April that was a special $20 plan instead of $29.99. Stupid me didn't verify that when I AOL'd that the $20 plan would stay.

It didn't. I did three or four inactive pricing requests without success. When I told them I wanted my ETF waived because the plan was different from what I agreed to they said, "your plan didn't change, the data FEATURE changed." I don't know if they were giving me a line of crap but I eventually just got a 6GB Max Plan put on and thankfully was able to get rid of the line.

I had that plan also but the rep at the time said that the lowest was $25 so she gave me that. I just notice that I AOL it to someone last week and it went along with it

 

[daboybk]

I spoke to a rep at the Georgia center last night who advised the line receiver to check the Terms and Agreement sent with the AOL. If it doesn't say anything about eliminating current unlimited data, then he would be ok. However, when he called in to point that out, the rep he spoke with would not agree to transfer over the unlimited data. Can Verizon refuse to go through with something not excluded on contract?

If the feature was in the terms I would've never mentioned it to the rep as you caused attention to the entire situation. They aren't allowed to change anything themselves. If the system ported it over then its there.