You can't call them directly - you need a Verizon rep to do it for you. As I said, if you can't get a Verizon rep to call CORe to cancel the line, then have them move the line to a subaccount. End of problem.
Yes that is what the scan activation does.
Yes.
UDP is not locked to a phone number - it is tied to a contract, i.e., your line of service. You always have been able to change a UDP's phone number online - you just don't get to pick the new number. What you can't get the Verizon reps to do is let you switch numbers b/t Verizon lines if one of them is a UDP line.
JulesJam, THANK YOU for that clarification. The fog is clearing.
Would moving the suspended line to a subaccount help, since it is the number that I ultimately want to port in and still shows in Verizon's system. I thought they wouldn't port a number if it was already a Verizon number. Yes, I know it is actually on Pageplus, but convince Verizon of that.
I have ALWAYS been told by Verizon reps on multiple occasions that I could not change the phone number on my UDP line without losing UDP. But we all have been give incorrect information by Verizon reps before.