:Hops in the wayback machine:
I had a Dell Inspiron 4100 at the end of High School/college. I loved it then (was still a super windows buff), but was it ever ugly. I remember seeing the 'customizable' wrist rests and LCD back, but they all seemed so cheezy.
The thing that irritated me wasn't the looks so much as it was the quality. Overall the laptop lasted barely two years as stuff kept on breaking. The casing cracked and things came off. (To be fair, I was rougher with it then my Powerbook/MacBook Pro. Young and wreckless)
The laptop got very hot, so all the rubber foot pads would fall off because the glue would deteriorate in the heat. The removable ram plate cover had a black paint finish that just started to peel from the heat as well.
These were minor compared to the real problem. Case Design. The mouse buttons and trackpad area were too high. They physically touched the screen when closed and ended up destroying the screen. Physical indentations that make the screen appear white in that area.
I must say, while some people do get issues with their macs, I think the pc notebook folks get it worse, both in looks and quality. >.>
i've gotta say tho, my brother's HP laptop is rugged, taken a proper beating, my other brother's Dell tho is flimsy and poorly built...
... but you would take that extra care in a macbook/pro, much nicer machines