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“We love these things and we know our customers love them, and so people get very passionate on all sides of these things.”

“There are a lot of very good people on both sides.”
 
how many tech companies redesign a product based on customer feedback? And exploding batteries don’t count.

Vast majority of companies do. They don’t have to be explicit about it and part of their design process.

product improvements don’t occur out of thin air or just purely by internal stakeholders. Companies need to know what works and doesn’t work for their products, and that’s due to customer feedback, in part.

I really can’t believe you asked that question to be honest.
 
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Tired of being told I don’t want a Touchscreen MacBook.

I don't want a touch screen Macbook. I want a Reference Monitor Macbook Pro.
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Soldered ram and ssd.....pass.:rolleyes:

Sure. I order 64GB RAM. Guess I don't need slots. I order 2 TB SSD. Guess I'll use a TB NAS with as much storage as possible when I'm working. If I can't get by on 2 TB I could buy up to 8 TB SSD NvMe. But keep whining.
 
When asked if Apple ever plans to merge the Mac and iPad, Schiller insisted the devices will remain separate:
No, that's not our view. Because then you get this in-between thing, and in-between things are never as good as the individual things themselves. We believe the best personal computer is a Mac, and we want to keep going down that path. And we think the best tablet computing device is an iPad, and we'll go down that path.

Why make 1 product when you can sell em 2? haha
 
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He’s right on the Chromebook. Chrome is a powerful tool but remains a terrible option for anything creative.

Drawing, video editing, music production, animation and even just your basic document creation* is so much richer on an iPad and combinations of all these technologies can get students to create wonderful results that no web app can hope to come near.


*Pages is a million times better than Word and Docs.

That's an oxymoron. It's not both powerful and unproductive. Chromebook is a Web Surfer Laptop and cheap cloud based office laptop that Google figured everyone would just sign in and do all their `work' with their poor online cloud tools.
 
I am curious....what does everyone here hit the escape key for? I rarely use it and I spend my days as a creative?

PS Ordered mine as well.

I maybe hit it at least 50 times a day. So much faster than moving your mouse to a dialog box. Also for the force quit shortcut. I mean its been on keyboards for decades, why would you even ask that question lol
 
in what way is it amazing? it's the same as the mediocre offerings for the last 6 years or so......

my pixelbook go is the best day to day machine I’ve used ever.
this is coming from someone with 25 years straight of only owning Apple products.
the 2019 MacBook Pro was the final straw for me. What a heap of junk.
Unfortunately this 16” doesn’t seem much better apart from fixing the awful keyboard.
I can accept limits at $600. At $2500 the thing better be damn impressive. This isn’t.

I'm sorry you can't afford the new MB Pro. :oops:
 
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Any reason why Phil wasn’t asked about the 720P FaceTime camera or the lack of WiFi 6 at this price point?

Probably due to the fact these products are signed off for when they will be ready two or three quarters prior to release, and weighed against WiFi 6 in the iPhone vs. WiFi 6 in a year end laptop they most likely weren't going to modify their constraints that they agreed to 12 months ago to appease our wishes.
 
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I'm sorry you can't afford the new MB Pro. :oops:
I had the 2019 model and took it back as it was utter junk.
There’s a difference between price and value.

ps you sound like an obnoxious tool with comments like that. Maybe you’re dumb enough to worship at the altar of Apple. Not all of us are.
Ever heard the rich get richer by spending wisely. Let me guess you have the latest of everything. Shame it’s all on credit and the bank owns you.
 



Apple's marketing chief Phil Schiller has spoken with CNET's Roger Cheng about the new 16-inch MacBook Pro, reflecting on the new Magic Keyboard, the Touch Bar, and many other aspects of the notebook.

touch-bar-esc-key-800x523.jpg

When asked about the redesigned scissor keyboard on the 16-inch MacBook Pro, Schiller acknowledged that the butterfly keyboards on recent MacBook Pro models have received a "mixed reaction" due in part to "some quality issues" that could result in sticky, repeating, or nonfunctional keys.

Schiller says Apple carefully considered customer feedback and found that many professional users wanted the MacBook Pro to have a similar keyboard as the standalone Magic Keyboard for the iMac:Another common request among professionals was to bring back a physical Esc key. Schiller said it was the "number one" complaint about the Touch Bar. To its credit, Apple listened and made the change:When asked if Apple ever plans to merge the Mac and iPad, Schiller insisted the devices will remain separate:Schiller also downplayed the possibility of a touchscreen Mac, as Apple always has.

At the very end of the interview, Schiller takes a shot at Google's Chromebooks in the classroom, describing them as "cheap testing tools" that do not allow kids to succeed. Naturally, Schiller said Apple thinks the iPad is the "ultimate tool" for a child to learn on and be the most engaged.The full interview contains several more questions and answers and is a worthwhile read.

Update: Schiller also sat down with YouTube tech reviewer Jonathan Morrison to discuss the 16-inch MacBook Pro. Notably, Schiller said that Apple is unlikely to bring an SD card slot back to the MacBook Pro. He also said the technology does not exist yet to bring all of the Pro Display XDR features to a MacBook-sized screen.



Article Link: Phil Schiller Discusses 16-Inch MacBook Pro, Says Virtual Esc Key Was Number One Complaint About Touch Bar

Sorry Phil, no touch screen then no purchase, I have a Windows Surface 2 and I bought it for that option... yes it is not a MBP, but the tool is invaluable even on this slower laptop, give me the touch screen option and I will buy... it makes any Apple procduct seem dated in comparison.
 
Has anybody asked Phil why Apple chose NOT to support "HDR" Video Playback with its new 16" ?

500 nits Brightness is strictly SDR !

One would think that for the Coin Apple wants for their new 16," they would have included a better Display !

Would have been happy with 725 nits, but certainly NOT 500 nits !
Classic Apple this is. They drip feed the features across several releases of a product so that people will buy them and join the upgrade cycle. If Apple gave all features now then the incentive is gone to get you to upgrade again in a year from now.
 
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It's weird that he's referring to "pro" users when the word "pro"
is slapped on just about everything they make. I thought the general consensus was that when Apple uses the word "pro" in a product, it's just a marketing term for the higher spec model.
 
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I had the 2019 model and took it back as it was utter junk.
There’s a difference between price and value.

ps you sound like an obnoxious tool with comments like that. Maybe you’re dumb enough to worship at the altar of Apple. Not all of us are.
Ever heard the rich get richer by spending wisely. Let me guess you have the latest of everything. Shame it’s all on credit and the bank owns you.
I had the 2019 model and took it back as it was utter junk.
There’s a difference between price and value.

ps you sound like an obnoxious tool with comments like that. Maybe you’re dumb enough to worship at the altar of Apple. Not all of us are.
Ever heard the rich get richer by spending wisely. Let me guess you have the latest of everything. Shame it’s all on credit and the bank owns you.


You said, "I can accept limits at $600." Sorry if I misunderstood.
 
You said, "I can accept limits at $600." Sorry if I misunderstood.
All good. My point was the pixelbook at $600us is a better machine in many ways than the MacBook Pro. Any shortcomings, of which it has few, are fine for the price.
for $2500 I expect amazing. The MacBook Pro simply isn’t. My 2010 mbp was amazing in its day. They have got progressively worse since then.
 
I don't want a touch screen Macbook. I want a Reference Monitor Macbook Pro.
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Sure. I order 64GB RAM. Guess I don't need slots. I order 2 TB SSD. Guess I'll use a TB NAS with as much storage as possible when I'm working. If I can't get by on 2 TB I could buy up to 8 TB SSD NvMe. But keep whining.


I understand that there's people that are not capable of changing, updating or repairing their computers and have to pay for the previous stated which is a result of the new throw away society.....naive, lazy, ignorant. :rolleyes:
 
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that would be nice, i suppose, if (at least) one part of the display was touch compatible. eventually apple will get there, maybe)

Apple is stubborn and does not like to reverse course, they do at times with the scissor mech KB, maybe that had to do with some former employees de Didi on maybe not. One can only hope that Apple is finally regaining its senses and incorporating some of the suggestions it’s user base has been asking.

No company wants to make an unreliable computer that costs them money on warranty repairs or law suits, I believe Apple was floating too high on its own success and forgot the user base that supported them.

We put up with a lot of questionable decisions, some understandable others just bizarre.
 
The butterfly keyboard WAS defective. If it wasn't then answer me this: Why, on the very next iteration, did they add the membrane (which by the way was defective in and of itself)?
There is a massive difference between defective and room for improvement. I’m not saying it wasn’t an issue, but it was certainly not big enough to be recalled and changed immediately. In fact, Apple stuck with it several years. They’ve now decided this is the best path forward. Products change all the time.
 
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All good. My point was the pixelbook at $600us is a better machine in many ways than the MacBook Pro. Any shortcomings, of which it has few, are fine for the price.
for $2500 I expect amazing. The MacBook Pro simply isn’t. My 2010 mbp was amazing in its day. They have got progressively worse since then.

Any reason why a pixelbook is being compared to a MacBook Pro. Don’t understand as one depends on an almost always on connection and the other doesn’t. I own both btw, I just find it odd that even an iPad is being compared to chrome OS.
 
2 requests (reasons why I am not getting this MacBook).

1- User upgradable RAM and SSD. Why? many reasons. SSD have limited times they can be written. If it goes bad it can be easily replaced. If you need more Space you can upgrade to a larger size (without external drive). Same for the RAM. If you buy a computer with 16 and suddenly for a project you might require 32 or 64, it is quite ridiculous having to upgrade the entire computer. If you buy a car and you want to change the tires you do NOT change the entire car. It is just a lame excuse for Apple to force you to overpay their obscene RAM expensive pricing. A Macbook that you cannot upgrade the RAM or SSD, by any means, cannot be called "Pro".

2- MAG-SAFE!
Average users don’t fiddle around with their tech and computers are basically nothing like cars. Tires are also nothing like RAM and the most you can really do is change tire brands...you can’t even change size without other mods and the manufacturer will basically telling you that you’re on your own If you go away from OEM.
 
I can imagine that several people's number one complaint about the Mac Pro will be its price. I wonder if Apple will listen and address the desktop market in the $2k to $4k range.

And another thing: Apple seriously needs to bring modularity back in some form, even if they don't offer it on all models. If I spend over $2k on a notebook, why on earth can I not upgrade it (SSD/RAM) when the time comes? Boggles my mind.

Seriously? This boggles your mind?
 
Right.... because using a tablet will really set kids up for success versus a computer they can type on and do real work. What a crock, put a touch screen on the Mac already, you're not innovative anymore Apple.
The trackpad takes care of that. Why else would they make it huge. I don’t want to be touching my screen all the time. The trackpad is like having a touch screen but without the fingerprints.
 
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