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Have you looked inside a computer that's filled with dust? Well in a smokers hazard that dust mixes with the tar and turns into a film which completely renders the cooling system useless. The electronics just overheats and fails.

Repaired hundreds of them. Nothing wrong with their cooling systems. Like I said, it might be a problem if your computer was smoking the cigarette (not you).
 
LOL
I so love being given advice by a kid barely out of school.......Andy my dear, directing a couple of music videos has not shown you much of life yet.
You have a long way to go yet but you are going to unfortunately discover at some point in life, that you aren't as perfect as you may think you are.

Its very very easy to feel you are on top of the world when you are in your 20's, but for most people, life throws you a few curveballs by your 30s or 40s and thats about the time that your character truly develops. Its not what you have done that makes you who you are, but how you deal with adversity that life throws at you that shows the rest of us what you are made of and who you are.
At you age with a couple of music videos behind your belt you haven't even begun to live yet, therefore, if i were you, you might want to think twice about passing judgment on others.

Of course, if you read this, you will no doubt respond with some arrogant answer but if nothing else, please remember what i have said for i guarantee this is one of those very brief conversations you will remember one day, many years from now........but wont understand until you do.

I never once said I was perfect. I voiced my opinion and you didn't like what I said so you thought an attack was a more adult way of handling the situation. Wish you all best.
 
http://www.youtube.com/watch?v=uxuVC7f5owQ

While the OP's computer not be as bad as this iMac, if it has any crap inside that even resembles this I can't blame them for turning her away.
That doesn’t even look bad compared to the inside of some smoker’s comupters I’ve opened up.

Repaired hundreds of them. Nothing wrong with their cooling systems. Like I said, it might be a problem if your computer was smoking the cigarette (not you).
Nope, don’t believe you at all. A smoker’s system is usually full of tar stuck to the fans, heatsink, or anything else getting airflow.

Am I safe in assuming only non smoking technicians would be offended by tobacco residue and that a smoking technician would be far more likely to tolerate it? Why can't Apple hand it to a technician who smokes.
I don’t think that’s true at all. A smoker may not consider it hazardous to their health (at least any more hazardous than smoking) but it’s still a disgusting job.
 
I have to agree with Apple on this one. In my earlier IT career i've repaired smokers machines and they can be downright nasty inside.

It all comes down to the fact you have contaminated your machine with substances that other people have the right to be able to say they don't want to be near.

Exactly the same as coming in with your machine caked in faeces or piss. People don't want to be in contact with it, so that's the end of it. You've voided your warranty.
 
If nothing else, the OP should have gotten the message that smoking is a filthy, nasty and disgusting habit that will eventually kill its addicted abuser. What did the OP get out of this thread? That she will never buy another Apple product again. Way to go! It's always easier to blame an external force for a solution that should come from within, isn't it?
 
how many cigarettes does someone have to smoke inorder to make the machine a bio-hazard? Must be a serious chain smoker to actually affect the laptop.
 
If nothing else, the OP should have gotten the message that smoking is a filthy, nasty and disgusting habit that will eventually kill its addicted abuser. What did the OP get out of this thread? That she will never buy another Apple product again. Way to go! It's always easier to blame an external force for a solution that should come from within, isn't it?

Name on thing in life that won't eventually end in your death. Finished thinking yet? I find it disgusting how many people in this country are obese and can't stop shoving fast food down their throats, yet there's no attempt to regulate that type of guaranteed killer which is more filthy than smoking. also if you're trying to imply that smoking kills more people than diet, you're sorely, sorely wrong.


Smoking: 467,000
High blood pressure: 395,000
Overweight-obesity: 216,000
Inadequate physical activity and inactivity: 191,000
High blood sugar: 190,000
High LDL cholesterol: 113,000
High dietary salt: 102,000
Low dietary omega-3 fatty acids (seafood): 84,000
High dietary trans fatty acids: 82,000
Alcohol use: 64,000
Low intake of fruits and vegetables: 58,000
Low dietary poly-unsaturated fatty acids: 15,000

*Also, OP, sorry, but I'm with Apple on this one having seen the insides of computers that have been in smoking environments. It's a hazard to health and just...gross all around.
 
Name on thing in life that won't eventually end in your death. Finished thinking yet? I find it disgusting how many people in this country are obese and can't stop shoving fast food down their throats, yet there's no attempt to regulate that type of guaranteed killer which is more filthy than smoking. also if you're trying to imply that smoking kills more people than diet, you're sorely, sorely wrong.


Smoking: 467,000
High blood pressure: 395,000
Overweight-obesity: 216,000
Inadequate physical activity and inactivity: 191,000
High blood sugar: 190,000
High LDL cholesterol: 113,000
High dietary salt: 102,000
Low dietary omega-3 fatty acids (seafood): 84,000
High dietary trans fatty acids: 82,000
Alcohol use: 64,000
Low intake of fruits and vegetables: 58,000
Low dietary poly-unsaturated fatty acids: 15,000

*Also, OP, sorry, but I'm with Apple on this one having seen the insides of computers that have been in smoking environments. It's a hazard to health and just...gross all around.

With the questionable exception of alcohol use, none of those things have anything to do with other people. They don't harm others (or things) that are nearby, and they're not forced upon uninterested people. When you smoke around people, however, they have little choice but to inhale some of that smoke as well, until they can get out of the way. When you smoke around your computer, you can do massive damage to it. In case you're not sure, there's a reason why smoking gets a bad rap. It's because it is a horrible thing to do to other human beings.

jW
 
this is ridiculous... the OP wasnt even trying to get warranty service, he was willing to pay for a new keyboard so the warranty being void is pointless. Sounds like a BS excuse to avoid some work if you ask me. I work for a small IT company where I run the help desk, I have seen and worked on some of the most disgusting computers you could ever imagine... cig smoke is a joke in comparison to some of the stuff I have seen (dead bug and animals, decades worth of dust build up, nasty gooed up foot prints where secretaries rest there feet on top of the tower.... blood, piss, and a plethora of other disgusting things). But you know what? It is my job to fix the computers so I do it without complaining, if it is bad enough I will put on some gloves, some safety goggles, and a micron dust mask and clean the crap out of it before working on it.

If you ask me this is snobbishness, laziness, and cigarette nazism all wrapped up in one... and that is something I wouldn't put past a genius bar employee. They have no idea what its like to really work in the IT trenches, they live in a world of sterile glass, white walls and ordered repair scripts, they are basically sheltered children with a crappy work ethic and no true trouble shooting skills (well not all of them to be fair, some of them are great, but most of the ones I have had the misfortune of meeting are 19 y/o know it alls with their worthless apple certs).

end rant, hate me if you want this is just my opinion... I agree with the OP
 
I keep seeing the term "smokers" but how many cigarettes a day do these people smoke?? I'm kinda concerned because my computer is often in a lightly smokey environment a few times a week, for just a couple hours (my friends apartment who smokes 2 cigarettes a day, usually 1 while I'm over).

I've already quit, but now I'm worried.
 
With the questionable exception of alcohol use, none of those things have anything to do with other people. They don't harm others (or things) that are nearby, and they're not forced upon uninterested people. When you smoke around people, however, they have little choice but to inhale some of that smoke as well, until they can get out of the way. When you smoke around your computer, you can do massive damage to it. In case you're not sure, there's a reason why smoking gets a bad rap. It's because it is a horrible thing to do to other human beings.

jW

Sorry, but you have to be insane to think that obesity doesn't effect other people. Considering most states have laws against smoking inside, the most you have to do is walk away from that, I can't walk away from increased medical costs because people don't know how to moderate, nor can I walk away from someone on a plane/bus/metro who is taking up 2 or 3 seats. I agree that smoking directly in front of electronics is a bad idea, which is why I don't do it, but I can without a doubt guarantee you that I'm in better physical condition than someone who can't walk up a flight of stairs without getting winded. Again, you're talking about a situation 30/40 years ago where people would smoke in hospitals, that's clearly not the case any more and doesn't even come close to the damage that a chubby, Wall-E reminiscent society is going to cause.

----------

I keep seeing the term "smokers" but how many cigarettes a day do these people smoke?? I'm kinda concerned because my computer is often in a lightly smokey environment a few times a week, for just a couple hours (my friends apartment who smokes 2 cigarettes a day, usually 1 while I'm over).

I've already quit, but now I'm worried.

Seriously? No, you don't need to worry about it.
 
I keep seeing the term "smokers" but how many cigarettes a day do these people smoke?? I'm kinda concerned because my computer is often in a lightly smokey environment a few times a week, for just a couple hours (my friends apartment who smokes 2 cigarettes a day, usually 1 while I'm over).

I've already quit, but now I'm worried.

me too I'm around a joint about 2-3 times a week, ive been in my mbp pro a few times to change hard drives/ram and never noticed any gunk
 
me too I'm around a joint about 2-3 times a week, ive been in my mbp pro a few times to change hard drives/ram and never noticed any gunk

Yeah my 2007 MBP went through 4 years of college with me. I smoked a lot, and so did all of my friends. That comp went a lot of tight places with a lot of people smoking. I changed the HDD this year and was surprised how clean it was... Now the only smoke my rMBP is around is a few cigs a week and some 710 vapor just about nightly...

----------

Seriously? No, you don't need to worry about it.

Yes. Because I cannot afford another $3000 computer due to the fact that I was negligent, according to Apple. But thanks for answering my question, I don't want to seem snarky. Plus, my girlfriend smokes cigarettes, and once it gets cold, she's not going to want to go outside ALL of the time, and I don't blame her.
 
Odd. I have a friend who is a heavy smoker (couple of packs a day) and his white Macbook is turning yellow with brown on the edges like the vents. The machine still works perfectly though. Sadly I could not say the same about his body, he was diagnosed with lung cancer a couple of months ago.
 
Nice to see how this has turned into an attack against habits people disapprove of. </sarcasm>

I don't like ugly people but unfortunately I can't attack them because it isn't a 'disgusting lifestyle choice'.

Ugh seriously.
 
Take this as a hint to stop smoking

Uh, put down the GMO burger and smug self righteousness please. Unfortunately as others have pointed out smoke of any kind, be it too much BBQ or a love of blackened Catfish, will damage your internal components to the point of user neglect. Which will null your warranty. The whole haz-mat thing is a bit much though. I stopped smoking around my electronics and in my home until I ended up quitting entirely. So no longer an issue. They really should print it somewhere if it is not already to let users know like the water damage thing. Just so there is no finger pointing or unnecessary blame. People have a right to do what they want but they need to know they are waving warranty and stuff when they do it.
 
Except… I never said anything about diet you silly bird! You can't put words in my mouth and then call me "sorely wrong" - I never made that claim. By the same token, since you are obviously tuned-in to diet and are probably a smoker given the passion with which you responded to my post, just because diet kills more people than smoking means that we are not supposed to discuss the evils of smoking because if is a more potent killer around the corner?

The lack of logic employed by people amazes me. This is like saying "don't talk to the alcoholic about the evils of alcohol because heart attacks kill more people." What does one have to do with the other? Now go and quit your filthy, dirty little habit, ok?

Name on thing in life that won't eventually end in your death. Finished thinking yet? I find it disgusting how many people in this country are obese and can't stop shoving fast food down their throats, yet there's no attempt to regulate that type of guaranteed killer which is more filthy than smoking. also if you're trying to imply that smoking kills more people than diet, you're sorely, sorely wrong.


Smoking: 467,000
High blood pressure: 395,000
Overweight-obesity: 216,000
Inadequate physical activity and inactivity: 191,000
High blood sugar: 190,000
High LDL cholesterol: 113,000
High dietary salt: 102,000
Low dietary omega-3 fatty acids (seafood): 84,000
High dietary trans fatty acids: 82,000
Alcohol use: 64,000
Low intake of fruits and vegetables: 58,000
Low dietary poly-unsaturated fatty acids: 15,000

*Also, OP, sorry, but I'm with Apple on this one having seen the insides of computers that have been in smoking environments. It's a hazard to health and just...gross all around.


----------

Nice to see how this has turned into an attack against habits people disapprove of. </sarcasm>

I don't like ugly people but unfortunately I can't attack them because it isn't a 'disgusting lifestyle choice'.

Ugh seriously.

Ugly people don't cause cancer, emphysema and ultimately death. I've seen my share of ugly people and I've yet to find one that will give me a condition just by looking at me. You posting about not liking "ugly people" is mean and targets a trait that people can do nothing about - their looks. Shame on you.

Please find a better analogy to sell your product, you are not making sense.
 
I think while Apple is right in not dealing with computers that actually have such tar residue, they shouldn't jump the gun and tell off the OP before even having opened the computer themselves first.

And for a place that is supposed to be the paradigm of customer service, the Genius Bar should probably use another word in lieu of "bio-hazard" haha. Way to add salt to the wound for these folks, as I'm sure most smokers including the OP aren't too pleased with their habits themselves.
 
467k listed smoking as cause of death? Where's that stat from?


Surely it was cancer, emph. Etc.


It's also been a while since I looked into I but last I remember there was one study on second hand smoke which was deemed invalid by peer review.


I don't care either way. I'm just curious. And I think there are plenty of things which affect others that should be regulated more than smoking.
 
Fwiw

1) Tens of millions of Americans smoke. It is reasonable to assume a home / computer has a non negligible chance of being exposed to high quantities of cigarette smoke over the course of its operational life. Unless it is made clear that this is an exclusion to the warranty, it makes absolutely no difference whether tar is bad for a computer or not, it is within the normal expected parameters of use.

2) Obviously tar residue is not a bio hazard.

3) I don't believe this story as I'd expect more details like the where. But assuming it is true:

a) Talk to the store manager, and raise hell. If that doesn't work.

b) Call Apple. Post the details as well. These sorts of things get back to companies when they involve you full name, which store, the date... If that doesn't work (quickly)

c) File a claim in small claims court for the full retail price of the computer + warranty + lost time. Giving you a brand new computer is going to cost Apple less than defending themselves.
 
Only Apple fans would have a big thread discussing the "grave dangers" second-hand smoking poses to laptops.

SMH...sometimes it's downright embarrassing to be an Apple guy.
 
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/sighs


People are so judgemental!

I am a SHE btw, not a HE! ;-)

My Macbook Pro is as clean as anyone else's is when you look at it.
I had no idea it would be dirty inside.
He showed me the fibbers inside the DVD drive on one of their computers and asked me to compare it to mine but in all honesty there wasn't a big difference. I believe here in North America people tend to overreact.

Now, that said, Europeans don't share the same outlook on smoking that North Americans do.
I highly doubt this would go over well with smokers in Europe or for that matter, countries such as India where again their attitudes are very different.

I WILL do everything i can using all the resources i have in the media here in Toronto to make sure all smokers know NOT to buy apple care warranty as there is no point as a smoker.........

I do agree with you that they should expressly state that if you smoke around your machine that they won't cover damage as a result from any residue etc that happens.

Logic dictates that there are many factors that can contribute to smoke damaging electronics. Humidity, heat etc. The fans on your computer pull smoke through and around it, if you are smoking around it, chances are excellent that the smoke is getting pulled through the machine. This CAN sometimes cause problems.

Personally, I have a pretty wicked sense of smell, and while you as a smoker ma'am, may not smell or notice such things, I can guarentee you that I CAN.

Haha, this is one reason I could never be a massage therapist.

I agree with you on the point, smokers should be made aware that AppleCare wont cover them, thats only fair, which is why I think you should be refunded your AppleCare purchase price. It should be disclosed, what common things can void your warranty clearly and not just buried in the tiny fine print.

I agree with this statement. At least then if you ARE a smoker, you can choose to still purchase AC but also choose to smoke outside of that room or your house. Nothing like getting some fresh air when you go out to make your mouth and lungs smell like a$$.
 
Well remember apple is extremely anti smoking. It was a personal quest. You can't smoke on apple property anywhere iirc.
 
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