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This is why people should drop Apple Care. Apple Care is basically you paying Apple to have them tell you how to use your own computer. Stupid. If you have issues like these fix them yourself. Ciggs are about as American as Apple pie. As a person who works on computers, it really doesnt matter if its "gross". In fact smoke is not NEARLY as nasty as a spilt coke into the computer. IMO THAT IS THE WORST.

I think overall water is the worst substance for a computer.
 
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I nearly did a spit take reading this one. Many friends in the media, a friend that does a pod cast!

I expected the next line to be 'I held my breath and stomped my feet!'
__________________

Sometimes on a forum there is little time to elaborate. Had you had more information, you would have discovered that I have many reporters from various well known newspapers in my city and country.
The PERSON however that made a few calls for me to Apple to find out what this was all about happens to do a pod cast show, I suppose you call it that but is directed at all technical toys and again, has a respected name.

But I am happy to know that of a whole thread you found the time and need to make assumptions from a comment lightly written as it was not the topic at hand and assumed you knew it all from a few words.

Perhaps you should have asked for clarification first, before jumping to conclusions that were incorrect.

Who are these mythical "apple hippies" everyone keeps talking about?

LOL
"Hippies" in my opinion wouldn't be the right terminology but that said, I DO understand exactly what the poster was trying to get across :D

Although in all fairness I don't believe that the stereotype the poster is thinking of only pops up at Apple. The person he is thinking of is everywhere and has been given a little bit of power with their anti smoking agenda and doesn't have any problem using it ;-)
You would have to be a smoker to know the stereotype the poster is thinking of but it is rather amusing even if it isn't necessarily apple employees that suffer from this hysteria.

Jazwire You are a common sense person and non judgmental. You're ahead of the pack already.
Thanks for the tip but he apple warranty, after all is said and done cannot be used.
Hopefully I wont be a smoker the next time I buy a computer but if I am, I wont be buying an apple care type warranty and do plan to have some articles printed in my country bringing t his to the attention of other smokers for I have spoken to many in the past 24 hours and most of them were not aware of this. I do agree with what you have said!


You really should quit smoking. Your lungs aren't the only people and things that will thank you for not indirectly killing them.

/sighs
yes, you are right, but this thread is not about my lungs
why everyone feels the need to tell me to quit smoking is becoming a bit tiring..
Please tell me something I don't know!

As it's likely for other laptop vendors to do the same thing, I'd be one of the first callers to say that you are doing a disservice for the rest of us.

And if they do, mention will be made of that but to my knowledge no other company sells warranties like Apple does and smokers NEED to know what they are dealing with.
How that is doing a disservice for the res of you I fail to grasp..?

As soon as I can detect a trace of cigarette smoke from you, all bets are off. Smoking is not sexy. Second hand smoke is more dangerous than air/roadside pollution.

And that is your perogative!
Just as it is mine to ignore people I tend to feel are a bit on the neurotic side, and prone to hysteria. All bets are off if I meet someone that I can smell that off of.

I feel the same way about people who drink, as you do smokers although I would keep that to myself for i don't feel they are inferior to myself, nor do I feel I have the right to pass judgement on them for what they do, but I just happen not to like being around men that drink.

That said, we were talking about a laptop.
We are not talking about your being placed in a smoky bar 24/7.

Orange furball A common sense person! How original + unusual! :)

Solution - don't smoke near your computer, better yet, smoke outside. I smoke, but I find smoking indoors absolutely disgusting.

Cant say I disagree with you, however its not a solution to the problem at present but once again someone felt the need to offer up a judgment that does not solve the problem at hand today.

Am I the only one who thinks there is something not quite right with someone effectively using an illness and/or disability to get free stuff...

No, you are not wrong. I don't like it either.
That said, it apparently works.

for starters...if there was a burn on the keyboard that means you were smoking over the keyboard and drop a cherry on the keyboard

No, it hadn't happened before but that particular night I had just come out of surgery and was on pain killers.
In retrospect I should not have been smoking but a the time I thought I was ok but I was falling asleep easily at the keyboard and at one of those moment's an end fell off onto a key and made a mess.
But no, the computer looks great on the outside for that was a very unfortunate situation that evening.

I feel bad for the OP because I didn't actually know that smoking damages computers. I don't smoke anything, but I wouldn't have known this if I did. I don't think he/she needs the lectures about smoking, though, because I'm sure every smoker has heard the lecture 1000 times about smoking and it really comes down to their personal choice, not anybody else's.

Having spoken to several intelligent people within the past 24 hours that still smoke, this appears to be the consensus across the board.
 
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/sighs


/Wonders how many of the highly judgmental posters in this thread are meat eaters?

/Wonders how many of those meat eaters are aware that eating meat is suspected to be one of the main causes of prostate cancer for men?

/Wonders how many of the judgmental posters are aware that most seniors (men) when autopsied are discovered to have had prostate cancer even though they were not aware of it and died from something else all together?


/Wonders how many of those that preach against the evils of smoking and claim to want to live their lives to their healthiest clog up their veins even before potentially coming down with prostate cancer, LOVE red meat?

/Wonders how many drink alcohol and do not consider it a drug or worry about what they might be doing to their livers?

/Wonders how many drive their cars or bikes like ********** maniacs and are either dead or paralyzed by 30?

BUT I am glad to see that the anti smoking brigade are all out in full force here quick to offer their brilliant advice, which was of course, "give up smoking" but very little help on how to deal with the problem at hand.


Anyhow, as it turns out, I was told a 3rd party could do it but that I have to present to Apple a receipt showing such, I suppose to prove that I hadnt done it myself.
Cant say why that would matter for clean is clean, right? ;)

So I found one guy who was willing to do so but when I went to visit his store, I cant say I felt very confident that he knew how to do it and felt it was best not to leave it with him.
At that point, I figured that the Apple Care Warranty was a bust and I will follow through and have friends in the media do articles about this but for now, today for myself I haven't a hope in hell of finding someone to do it in time who knows what they are doing.

The storeowner told me he could try to do it but couldn't promise that it would be accepted by Apple so I did not feel like laying out $50 + without a guarantee that they would.

The same store owner quoted me a reasonable price to replace the keyboard so I am likely going to go that route instead for the DVD drive has never really worked and I never cared for i don't use it and the battery issue is only a problem if i take this laptop out of the house but i don't.

Next time i wont buy laptop, wont smoke in the house but I won't buy Apple Care!!!
 
Since you don't have an instruction manual right in front of you, never mind the AppleCare warranty fine print, you have essentially rendered your argument null and void.

If you are saying that my argument is null and void simply because I was not quoting out of the Apple manual, why don't you enlighten us all with your knowledge? I don't see you providing any information to anyone except disagreeing and nitpicking with people you feel have somehow personally offended you because they chose to purchase a Retina MacBook Pro.

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[/COLOR]
I was arguing that correlation does not equal causation. Great to know that your reasoning skills are working.

Actually this is what you said in your original post:

You know what else he was doing? Breathing Oxygen. ZOMG Oxygen causes pancreatic cancer. Everyone hold your breath.

That is the statement of an immature person who is unable to have a rational discussion with other people. You were not arguing correlation, you were being a brat. I don't see anything in your immature rant that requires any sort of "reasoning skills". You can't reason with a 2 year-old.

----------

Unpleasant it may be, a biohazard it is NOT.

That's your opinion and you are entitled to it, but not everyone shares your view. Ultimately we are all individuals and I applaud the technician at Apple for refusing to work on a filthy computer for any reason - cigarettes or not. Technicians are people too, and they have the right to refuse work if they feel it may cause them physical harm.
 
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That is the statement of an immature person who is unable to have a rational discussion with other people. You were not arguing correlation, you were being a brat. I don't see anything in your immature rant that requires any sort of "reasoning skills". You can't reason with a 2 year-old.


It's called reductio ad absurdum, not immaturity. But I guess you're too young to understand it.
 
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What I find offensive about this is that this doesn't seem to be based on any policy of Apples, but just the judgement of a very small minority of employees who are pushing their own agenda by blacklisting the machine and refusing repairs. The only other incidents I can find are the two reported in 2009.

When I asked for an explanation, she said he's a smoker and it's contaminated with cigarette smoke which they consider a bio-hazard! I checked my Applecare warranty and it says nothing about not honoring warranties if the owner is a smoker. The Applecare representative said they defer to the technician and my son's computer cannot be fixed at any Apple Service Center due to being listed a bio-hazard.

http://consumerist.com/2009/11/smoking-near-apple-computers-creates-biohazard-voids-warranty.html

Wikipedia outlines 4 types of biohazards. None are in any way related to cigarette smoke residue and seem to be limited to bacteria and viruses.

http://en.wikipedia.org/wiki/Biological_hazard

Biohazard Level 1: Bacteria and viruses including Bacillus subtilis, canine hepatitis, Escherichia coli, varicella (chicken pox), as well as some cell cultures and non-infectious bacteria. At this level precautions against the biohazardous materials in question are minimal, most likely involving gloves and some sort of facial protection.
Biohazard Level 2: Bacteria and viruses that cause only mild disease to humans, or are difficult to contract via aerosol in a lab setting, such as hepatitis A, B, and C, influenza A, Lyme disease, salmonella, mumps, measles, scrapie, dengue fever, and HIV. "Routine diagnostic work with clinical specimens can be done safely at Biosafety Level 2, using Biosafety Level 2 practices and procedures. Research work (including co-cultivation, virus replication studies, or manipulations involving concentrated virus) can be done in a BSL-2 (P2) facility, using BSL-3 practices and procedures.
Biohazard Level 3: Bacteria and viruses that can cause severe to fatal disease in humans, but for which vaccines or other treatments exist, such as anthrax, West Nile virus, Venezuelan equine encephalitis, SARS virus, tuberculosis, typhus, Rift Valley fever, Rocky Mountain spotted fever, yellow fever, and malaria. Among parasites Plasmodium falciparum, which causes Malaria, and Trypanosoma cruzi, which causes trypanosomiasis, also come under this level.
Biohazard Level 4: Viruses and bacteria that cause severe to fatal disease in humans, and for which vaccines or other treatments are not available, such as Bolivian and Argentine hemorrhagic fevers, Dengue hemorrhagic fever, Marburg virus, Ebola virus, hantaviruses, Lassa fever, Crimean-Congo hemorrhagic fever, and other hemorrhagic diseases. Variola virus (smallpox) is an agent that is worked with at BSL-4 despite the existence of a vaccine. When dealing with biological hazards at this level the use of a positive pressure personnel suit, with a segregated air supply, is mandatory. The entrance and exit of a Level Four biolab will contain multiple showers, a vacuum room, an ultraviolet light room, autonomous detection system, and other safety precautions designed to destroy all traces of the biohazard. Multiple airlocks are employed and are electronically secured to prevent both doors opening at the same time. All air and water service going to and coming from a Biosafety Level 4 (P4) lab will undergo similar decontamination procedures to eliminate the possibility of an accidental release.
[edit]
 
/Wonders how many of the highly judgmental posters in this thread are meat eaters?

I am a vegan.

/Wonders how many of those meat eaters are aware that eating meat is suspected to be one of the main causes of prostate cancer for men?

Not only that, but eating dairy is the leading cause of osteoporosis in women and casein, the primary protein found in dairy products, has been shown in studies by Dr. T. Colin Campbell to cause cancer when consumption of casein exceeds 20% of total dietary intake.

Eating meat and dairy puts your body into an acidic state. Once that happens, your body starts to leach calcium from its bones in order to neutralize the body's acidity. Bam - osteoporosis!

I highly recommend everyone watch the excellent documentary Forks Over Knives.

/Wonders how many of the judgmental posters are aware that most seniors (men) when autopsied are discovered to have had prostate cancer even though they were not aware of it and died from something else all together?

Did you know that 100% of the people who die in the US all have heart disease, but in various different stages, according to Dr. Caldwell Esselstyn? Does that mean we should not eat healthy and do everything within our power to NOT get heart disease?

/Wonders how many of those that preach against the evils of smoking and claim to want to live their lives to their healthiest clog up their veins even before potentially coming down with prostate cancer, LOVE red meat?[

See above.

/Wonders how many drink alcohol and do not consider it a drug or worry about what they might be doing to their livers?

Drinking alcohol does not cause cancer and most people do not drink in such excess as to cause damage to their livers. You are equating your smoking to an alcoholic who damages his liver. Except that alcoholism is a clinical condition, it's a disease. You are not suffering from a disease (yet), just an addiction. You are willingly doing this to yourself, an alcoholic can't help themselves.

/Wonders how many drive their cars or bikes like ********** maniacs and are either dead or paralyzed by 30?

Why don't you provide us a statistic for this ridiculous red herring argument?

BUT I am glad to see that the anti smoking brigade are all out in full force here quick to offer their brilliant advice, which was of course, "give up smoking" but very little help on how to deal with the problem at hand.

I guess you have missed all of those posts where we told you to clean up your machine and get it fixed?

Next time i wont buy laptop, wont smoke in the house but I won't buy Apple Care!!!

Right, because it's the laptop and AppleCare that are the real problems... jeez

----------

It's called reductio ad absurdum, not immaturity. But I guess you're too young to understand it.

Call it whatever you want, you may wish to choose better analogies in the future. Your point was completely lost in the nonsense you wrote.
 
/Wonders how many of the highly judgmental posters in this thread are meat eaters?

Irrelevant. Know why? We meat eaters don't get it all over our computers and expect someone else to clean it up!

You've already had multiple technicians explain why they wouldn't work on a machine like that, including myself. The fact that you continue to vilify them instead of acknowledging that your smoking leaves a disgusting residue that is a potential health hazard inside your computer indicates that you are unwilling to even consider that you might not be at fault, thus none of us can expect to convince you otherwise. At this point, we've moved on to really just trying to educate anyone else that might stumble upon this thread why you're full of it.

jW
 
/sighs


/Wonders how many of the highly judgmental posters in this thread are meat eaters?

/Wonders how many of those meat eaters are aware that eating meat is suspected to be one of the main causes of prostate cancer for men?

/Wonders if OP understands that my eating meat doesn't give my neighbor cancer.
 
It comes down to respecting your property... it's your own fault. Take the smoke outside if you want to avoid these things. Insurance should not cover your bad habits.


LOL
I so love being given advice by a kid barely out of school.......Andy my dear, directing a couple of music videos has not shown you much of life yet.
You have a long way to go yet but you are going to unfortunately discover at some point in life, that you aren't as perfect as you may think you are.

Its very very easy to feel you are on top of the world when you are in your 20's, but for most people, life throws you a few curveballs by your 30s or 40s and thats about the time that your character truly develops. Its not what you have done that makes you who you are, but how you deal with adversity that life throws at you that shows the rest of us what you are made of and who you are.
At you age with a couple of music videos behind your belt you haven't even begun to live yet, therefore, if i were you, you might want to think twice about passing judgment on others.

Of course, if you read this, you will no doubt respond with some arrogant answer but if nothing else, please remember what i have said for i guarantee this is one of those very brief conversations you will remember one day, many years from now........but wont understand until you do.
 
LOL
I so love being given advice by a kid barely out of school.......Andy my dear, directing a couple of music videos has not shown you much of life yet.
You have a long way to go yet but you are going to unfortunately discover at some point in life, that you aren't as perfect as you may think you are.

Its very very easy to feel you are on top of the world when you are in your 20's, but for most people, life throws you a few curveballs by your 30s or 40s and thats about the time that your character truly develops. Its not what you have done that makes you who you are, but how you deal with adversity that life throws at you that shows the rest of us what you are made of and who you are.
At you age with a couple of music videos behind your belt you haven't even begun to live yet, therefore, if i were you, you might want to think twice about passing judgment on others.

Of course, if you read this, you will no doubt respond with some arrogant answer but if nothing else, please remember what i have said for i guarantee this is one of those very brief conversations you will remember one day, many years from now........but wont understand until you do.

Looks like you see yourself in this young whippersnapper.
 
/sighs
/Wonders how many of the highly judgmental posters in this thread are meat eaters?

Although I'm a non-judgemental poster (I repaired laptops - some smoky - for a living once without any qualms)

We were designed to eat meat.

----------

Call it whatever you want, you may wish to choose better analogies in the future. Your point was completely lost in the nonsense you wrote.

I was just about to ignore this as miscommunication, until I read this, quoted in the same post above it:

Did you know that 100% of the people who die in the US all have heart disease, but in various different stages, according to Dr. Caldwell Esselstyn? Does that mean we should not eat healthy and do everything within our power to NOT get heart disease?

Reductio ad absurdum was quite appropriate.
 
I am a vegan.

at the very least, you practise what you preach therefore i cannot consider your views on smoking hypocritical as i suspect most others in this thread to be


Drinking alcohol does not cause cancer and most people do not drink in such excess as to cause damage to their livers. You are equating your smoking to an alcoholic who damages his liver. Except that alcoholism is a clinical condition, it's a disease. You are not suffering from a disease (yet), just an addiction. You are willingly doing this to yourself, an alcoholic can't help themselves.

actually, this one area you do need to research more. speak to some oncologists and see what they have to say..

one does not have to be an alcoholic to die from liver disease

i am a firm believer that alcohol is one of the most dangerous drugs in existence for far too many people are able to drink socially in their 20s and perhaps even their early 30s but when life hands them a few curveballs, it very easily leads to worse

smoking is a gradual addiction, as is alcohol

actually, a smoker is an addict, just as an alcoholic is. Why do you think its a proven fact that heroin is a easier drug to give up then nicotine?
Do you really believe millions per year that die of smoking related cancers wish to do that to themselves?

I guess you have missed all of those posts where we told you to clean up your machine and get it fixed?

I guess you have missed the posts where I have told you that so far I have not been able to find one person that is able to do it that claims to know what they are doing at least with regard to apple funnily enough. I must say even i was surprised but PC techs have offered to do it.

Aside from that I have spoken to a few stores that buy from apple and they all say they will not work on anyones computer that is a smoker but they are apple subsidiaries and obviously follow suit

I have however found people that would work on it if it were a PC but don't have the right parts for my Macbook pro


Actually, contrary to the many that felt I needed their medical advice, not one person here came up with a great idea although a couple non-judgmental came up with ways to clean it, etc but for the most part people felt the need to offer their disgust about smoking although i never asked one person for their opinion. The actual Techs that spoke up I at least understand for they are the ones working on them, even if i don't agree BUT the majority in this thread are not techs and therefore not in a position to offer what they word work on ad what they wouldn't, especially if when working for something they have to follow bosses orders.

Nor did anyone at apple but a PC technician did and that is to simply buy a bluetooth keyboard and use that if i don't feel like spending $200 to to replace this one due to one key which is the route i might take and just buy another computer in a few moths, MINUS Apple Care.

A reporter in Toronto is presently considering an article about this subject and I have just spoken to another X Mac Apple person with their own mac like store and they were shocked to hear apple would no do it for when he was there a few years ago it was not an issue or at least in the one he worked in.
I suspect the attitude might change from one location to another.

Right, because it's the laptop and AppleCare that are the real problems... jeez

No, the problem is my smoking BUT there is no point to buying Apple Care if one is a smoker. That has become obvious to several of us on this thread if not you.
Apple themselves has gone down in my estimation due to their attitude.
As stated, so far I have found a couple of PC techs that don't have any problem with cleaning it, but one guy I had to wait 7 days in order for him to get pars and I cant wait that long

Irrelevant. Know why? We meat eaters don't get it all over our computers and expect someone else to clean it up!

Afraid it is very relevant for anti smokers in their hysteria routinely suggest that smokers should pay for their own medical care if they come down with lung cancer.
I never hear those same anti smokers suggesting the same for those that eat meat which leads to prostate cancer, heart attacks and so on.
Therefore is a hypocritical stance but one that does not surprise me in the least.
A simple example, nothing more.

I love all these super sensitive types who 'sympathise' with apple for not upholding the warranty agreement because it might offend their nasal passage for a few moments.

Unpleasant it may be, a biohazard it is NOT.

Too bad common sense wasn't catchy!


/Wonders if OP understands that my eating meat doesn't give my neighbor cancer.

/sighs
That was never the point.
The point was made in reference to someone suggesting that smokers should pay for their own medical treatment.

My point being that such a comment was hypocritical for if one makes that suggestion then perhaps al meat eaters who get fat and clog up their arteries and require all sorts of medical car for heart problems, let alone die from heart attacks, well they too should pay for their own treatment

Then where does one stop?

IF smoking is so bad, then the government should make it an illegal substance but stop vilifying it with one hand, and collecting billions in taxes with the other for that is hypocrisy at its worst.

BTW, its already been proven that living in cities is detrimental to ones body.
Breathing in all of those fossil fuels ain't that great for you either, but people tend to overlook this mere fact.

So although eating meat does not give your neighbour cancer, it does cause you prostate cancer, heart problems, weight problems and all hat come from that such as diabetes, limb amputations but I can promise you hat your neighbour does pay for it.

In any event, preaching from those that are meat eaters is hypocritical at best and sheer ignorance at worst.

I could have suggested that the thought of kissing anyone who could eat dead meat might be the most repulsive act I could possibly think of and then show you link after link of what eating meat does to you but I know you aren't really interested in what I have to say about your eating such, so why do you think I am any more interested in what you have to say about my smoking?

Unfortunately though, I doubt you, as well as a few others in this thread will understand that last comment but will mistakenly assume it to mean that I am refusing to accept that smoke has damaged my computer for this is all I see many of you seem to believe.

Anyhow, on that note, I leave this thread and I do thank a few of you that really did have something to offer the post topic at hand. As for those that just felt obligated to share with me, their medical advice, I must thank you as well for without your predictable input I never would have realized that smoking was dangerous!! :rolleyes:



BTW,I should mention that his is my FIRST Mac computer. Up until 3 years ago I was a PC user and NEVER have I been refused help and I was a smoker than as well
 
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Am I safe in assuming only non smoking technicians would be offended by tobacco residue and that a smoking technician would be far more likely to tolerate it? Why can't Apple hand it to a technician who smokes.

I can understand why some people are angry, but your problem isn't with smokers or anyone else for that matter.
 
Wall of Text

I don't care about the associated costs of health care of meat eaters. Some fat slob could develop diabetes and cost his neighbor money even though all he eats is doritos. That's not the point here.

My point is that there's a direct cause and effect of secondhand smoke and cancer.

There's a big difference between extra money out of my pocket and GETTING CANCER because you decided you can't stop sucking on a cigarette. Meat eaters and obese people costing me more in tax dollars is not nearly the same as getting cancer. Do you understand that?

You wanna give yourself cancer? Cool. Just keep that crap away from me.
 
This thread is fascinating

Wow. 25 years ago (if there were forums and such back then, anyway) this thread would have turned out so differently. Apple would have been slain for turning down repair based on smoker status.

Considering the effects smoking has on the internals of a computer, I'm apt to side with Apple... but as far as the "bio hazard" line, give me a break. Sounds like they've got a bunch of pretty princesses working at the apple store too good to get their hands a little dirty.

They should at least open it up and determine what the cause of the problem is. If it's directly attributable to smoke exposure, then I can see turning it away then... but even then, just give the guy a break in the name of customer relations.
 
Actually, it's only pointless to buy AppleCare if you're a smoker who smokes around the laptop. If you smoke outside, then you aren't clogging up the internals of your hardware with smoke residue. Before anyone tries to attack me as "anti-smoking", let me state that I am a smoker, but I choose to smoke outside IN ALASKA instead of smoking inside because I don't like the smell of a house (or even a hotel room) that's been smoked in. I've also worked as a repair tech and seen the insides of computers that were in a smoking environment, and it is not pleasant to deal with at all.

The bottom line is that it's not smoking itself that lead to this situation with Apple listing the OPs machine as a "biohazard", but smoking around the laptop which led to this problem.
 
Agreed.

It has nothing to do with you being a smoker. Fact is the smoke buildup inside the computer is very toxic and proven it will cause cancers. HP has this same policy. Honestly I think cigarette smoking is hyped up to be cool but it's not. You not only benefit yourself if you quit smoking but everyone else around you.

It's one thing if it only harms you but it doesn't it's been proven that the smoke is actually worst than inhaling thru the filter on the cigarette. At least what you breath in is filtered what everyone else breaths in is not filtered.

It's more about the toxicity levels and you should be very very concerned that companies will not take devices caked with cigarette smoke if it is that toxic.

Whats with all these silly comments about would I cover my machine in poo?

My machine looks as good and as clean as anyones!
I AM ALSo a well dressed person that is very clean, sophisticated and in no way do I look as if I would have a computer covered in "poo" as some of you put it.

I personally think many of the comments here are over the top
 
This thread is STILL going on? Sheesh...


Take this as a lesson learned and move on. If you choose to smoke, you now know it can dirty up and possibly damage your expensive electronics, so don't smoke near the equipment in the future to avoid this issue.

The warranty is in place to repair damage not caused by the owner. Warranties are good. Causing damage is bad.

original.0
 
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