FALSE.
If consumers are willing to pay for it, as Linus is, then there is NO money to be lost. Stop posting lies, it's disrespectful to the readers of this forum.
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Popular YouTuber Says Apple Won't Fix His iMac Pro Damaged While Disassembled
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FALSE.
If consumers are willing to pay for it, as Linus is, then there is NO money to be lost. Stop posting lies, it's disrespectful to the readers of this forum.
valid point but what is someone who didn't pull it apart and break it supposed to do if it truly did break by accident. just wait it out...
If i recall correctly he said in the video he went to an apple store:denied. they told his to go to an AASP' they had nothing, then he even explored a whole third/fourth party and no luck. no one has parts
There's the rub. Apple has EXCELLENT support, it's among the best in the business. I've never had trouble fixing broken machines, in and out of warranty. This isn't a broken PC, this is a computer that the USER destroyed. Wouldn't matter the brand, it's all on the user.
Blame whoever wrote and posted this article for Macrumors. It's clearly SPIN to make Linus look bad eventhough those who watched the video know better.
Actually, I respect Linus far more than Macrumors or any other tech enthusiast out there, I didn't even need to watch the whole video to know that it'd be a legit complaint... he's easily the most credible tech guy out there and yet MR still tries to smear the guy.. and now you have a legion of MR members making up ludicrous complaints defending Apple for being EXTREMELY petty.
Replacing the screen on a 2017 27 inch 5K is about $650.00. I know because my screen needed to be replaced and they quote you the price even though my issue was under warranty.
The genius/moron who fixed mine used a kit for a 2015 iMac 5K the first time. Guess what? The internals of the 2015 are different than the 2017 and he ended up gluing over my microphone array.
I am sure the cost to replace the iMac 5K is perhaps more expensive and complicated than a normal iMac because the internals are different. Who knows what it is glued to?
I am honestly baffled by the responses here, just a bunch of Apple ****suckers. Yes he is rich and yes he can afford to buy a new one, but what if that problem happens to you, are you gonna throw your 2+ thousand dollar computer away because apple doesn't wanna fix it ? This is completely unacceptable by apple and the people here lack the sense to call them out for it.
Either the AASP isn’t keeping up to date with certifications or just wanted to dodge the repair. Parts are available.
oh no my car broke down, guess ill just bend over and but a new one in the day and age of replaceable parts.......
I agree it's a legit complaint. At least sell and ship him the parts to fix it.
Did he asked for repairs? No.
Is he willing to pay? Yes
So yes, Apple is courrput and Apple absolutely should provide parts for him.
And yes, if you put your iPhone in blender, your warranty is void. Apple should absolutely provide you the part to fix your iPhone. I smashed my iPhone’s screen using hammer, if I am willing to pay for the new screen, Apple should absolutely fix it for you.
This just show how ignorant Apple is. Made me think Apple refuse change iPhone battery even people willing to pay for it.
The reality here is that there is ongoing right to repair litigation and they are simply not going to let a YouTuber strongarm them into capitulating due to making a lot of noise on social media.
If Apple sells Linus logic boards, displays and other parts then they would have to do the same for independent repair shops.
Do you think every Apple Store has the ability to repair any damage you cause? They are set up to fix dead hard drives, or other part failures. They're not going to be able to fix damage done by a sledgehammer. They're not an auto body shop.
Apple should repair products that fail on their own (meaning not disassembled) during the warranty period, free of charge. And be responsible for those repairs.
Apple should repair products that fail on their own outside of the warranty period, for a charge. And be responsible for those repairs.
Apple should not be obligated to repair products that have been willfully disassembled. How could Apple possibly be responsible for (and warrant) such repairs? No one would take on that responsibility.
How so? It is not covered by warranty, people will pay for out of warranty services. How does that costing Apple lots of money. Funny most important thing for someone here is how much money Apple will loss.
It's because he's not a Mac guy. The disrespect from the forum members here is as petty as Apple denying a customer to pay for a repair.
PATHETIC.
yes it is, and he admits that but shouldn't some one be able to fix it. he is willing to pay for it. no warranty nothing....
So what if he's willing to pay for repairs? What makes you think the local Apple store is equipped to fix this kind of deliberate physical damage to the machine? If you crash your car, it's quite likely the dealer won't be able to fix it. You'll have to go to an independent body shop.
Yeah except I broke the fan on one of my old ASUS laptops and ASUS had no trouble repairing it in exchange for payment despite the fact that I was the one who broke it. If I redline the engine on my car until it blows I'm sure GM would happily take my cash to put a new engine in it.
This is just Apple trying to discourage anyone from doing their own repairs/upgrades and not lining Apples pockets with their overpriced parts&service.
Then you are not obligated to have anything repaired EVER because every tech company SHOULD assume how your device was damaged, ignore your story of how it happened and favour their own assumptions.
Jesus christ... how can you cheer for a company this hard?