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This broken Mac was broken through negligence. Apple is not responsible for their decision to take apart a brand new fully-working machine and wrecking it in the process. This would encourage everyone to take apart their machines for fun and end up costing Apple a lot of money.

Im pretty sure nobody takes apart an iMac "for fun". It either to see whats inside for a tech video, or to upgrade the machines themselves. Apple doesn't want users to be able to upgrade their own RAM or storage, they wan't you to pay their over inflated hardware prices.
 
Then you are not obligated to have anything repaired EVER because every tech company SHOULD assume how your device was damaged, ignore your story of how it happened and favour their own assumptions.

Jesus christ... how can you cheer for a company this hard?

Cheer for a company. Please.

Are you really serious? It's common sense. Try and find some in understanding that no company would take on the responsibility of repairing a product intentionally disassembled and damaged, and putting it back together, and then warranting the repairs. No company has any obligation to do so.
 
So what if he's willing to pay for repairs? What makes you think the local Apple store is equipped to fix this kind of deliberate physical damage to the machine? If you crash your car, it's quite likely the dealer won't be able to fix it. You'll have to go to an independent body shop.

Are you actually suggesting Apple shouldn't be expected to be able to repair their own products? My god, LOL!

They'll fix it if you agree to the price. Yeah and you can go to an independent body shop because there are LAWS that mandate that, something which Apple is fighting against (and recently LOST a case against a small repair shop in Norway).

Doesn't matter how much you cheer for Apple, there is NO way you can respect Apple on this one. It's total GARBAGE.
 
This broken Mac was broken through negligence. Apple is not responsible for their decision to take apart a brand new fully-working machine and wrecking it in the process. This would encourage everyone to take apart their machines for fun and end up costing Apple a lot of money.
How would it cost Apple money? He wants to PAY them for the parts and service. They can charge whatever they need to to ensure they don't lose money.
 
Then you are not obligated to have anything repaired EVER because every tech company SHOULD assume how your device was damaged, ignore your story of how it happened and favour their own assumptions.

Jesus christ... how can you cheer for a company this hard?

He's saying the manufacturer isn't responsible for anything other than warranty repair. What is so upsetting about that? There are plenty of computer repair shops other than the Apple Store.
 
Again, why does apple have to do it? Why not an apple authorized service provider?

"At one point in the video, after Apple itself suggested that the venue talk to a third-party shop, the group was told that training for the repair for the iMac Pro wasn't available. This is false, and likely used by the shop to dodge the repair. Training materials have been available since before the iMac Pro launched, with some components able to be ordered in January, with the rest ready in early March."
Again, back to the car analogy...who would you prefer to fix your car? A dealership for the manufacturer or some random third party shop? The obvious answer is the dealership. Not quite sure how you don't get this.
 
Another annoying YouTuber. Now he is milking this for sympathy and more clicks. What a complete tool! Plus he can afford to buy a new one from the ad revenue this will generate. Suck it up Sucker :)
 
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Cheer for a company. Please.

It's common sense. Try and find some in understanding that no company would take on the responsibility of repairing a product and putting it back together, and then warranting the repairs. No company has any obligation to do so.

No, you're definitely cheering for them because your logic fails HARD and the only conclusion I can come to about your reasoning is the most obvious one.

If Apple isn't obligated to repair it's own products, then everything you buy from them should be considered disposable. Thank god you're not an authority on these matters, because if your logic were to be applied to cars...... well... TRY to think about it.
 
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Screw him. He's breaking warranty and makes enough money from ads.

The whiner isn't even the PC expert he pretends to be. Back when we were adding an FPU to our 68030s and 386s this guy was probably 2 years old and couldn't pee on his own. Anyone can make the same videos as he does.

Don't send him any Macs to review.
let me guess reading isn't your forte? He wants to PAY to repair it, I dont know how the hell warranty even came into this picture.
 
Yeah except I broke the fan on one of my old ASUS laptops and ASUS had no trouble repairing it in exchange for payment despite the fact that I was the one who broke it. If I redline the engine on my car until it blows I'm sure GM would happily take my cash to put a new engine in it.

This is just Apple trying to discourage anyone from doing their own repairs/upgrades and not lining Apples pockets with their overpriced parts&service.

Intentionally broke? Apple knows he is intentionally broke it and makes money.
 
Again, back to the car analogy...who would you prefer to fix your car? A dealership for the manufacturer or some random third party shop? The obvious answer is the dealership. Not quite sure how you don't get this.

Except dealerships often cost far more than the 3rd party shop for the same quality of service.
 
Cheer for a company. Please.

Are you really serious? It's common sense. Try and find some in understanding that no company would take on the responsibility of repairing a product intentionally disassembled and damaged, and putting it back together, and then warranting the repairs. No company has any obligation to do so.

They could simply supply the part to a third party authorized service provider. They (or the provider) could also put in writing that only the part replaced is warranted against defects, and the computer as a whole is not warranted due to customer damage.
 
Another annoying YouTuber. Now he is milking this for sympathy and more clicks. What a complete tool! Plus he can afford to buy a new one from the ad revenue this will generate. Suck it up Sucker :)
Whether or not he can afford to replace it with a new one is beside the point. Apple is not properly supporting their own product. How do you not see that?
 
He's saying the manufacturer isn't responsible for anything other than warranty repair. What is so upsetting about that? There are plenty of computer repair shops other than the Apple Store.

Are you actually suggesting that once your warranty is over, Apple should give you the finger if any component in your device stops working?

Newsflash: Apple DOES repair items out of warranty! At a price and most reasonable people are fine with paying for parts and services.
 
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No, you're definitely cheering for them because your logic fails HARD and the only conclusion I can come to about your reasoning is the most obvious one.

If Apple isn't obligated to repair it's own products, then everything you buy from them should be considered disposable. Thank god you're not an authority on these matters, because if your logic were to be applied to cars...... well... TRY to think about it.

No, it's your common sense that is failing.


"If Apple isn't obligated to repair it's own products,..."

Apple is obligated, but not for products that have been intentionally disassembled and damaged in the process. What company on Earth would take on that responsibility?
 
Intentionally broke? Apple knows he is intentionally broke it and makes money.

Accidentally. Just like they accidentally broke the screen on the iMac. But I still voided the warranty of that ASUS laptop by disassembling it, and ASUS had no issue with repairing it out of warranty so long as I paid for the repairs.
 
Depending on the configuration, I guarantee I can repair his computer to like new condition for a minimum of $5500 plus shipping.

There's the no guarantee repair option also. I’ll throw the computer and parts into a microwave oven on high for 30 minutes and see what happens.
 
No, it's your common sense that is failing.



"If Apple isn't obligated to repair it's own products,..."

Apple is obligated, but not for products that have been intentionally disassembled and damaged in the process. What company on Earth would take on that responsibility.

Pretty much any PC company will repair something of theirs out of warranty so long as you pay for it.
 
Whether or not he can afford to replace it with a new one is beside the point. Apple is not properly supporting their own product. How do you not see that?

Apple is properly supporting the product. Parts ARE available to AASPs. The AASP they contacted are either misinformed, not up to date or trying to dodge the repair
 
Apple has to fix the computer if he pays for the parts and labor, period!

People, use your brains, I buy a car, I crash it a month later or messed it up for X reason... I can go anywhere and buy parts for it, no? Well, Apple does not want to service you "Buy another car then". Not even Ferrari nor Lamborghini.
I agree with on this, but what about that person who thinks he/she is a master mechanic from reading "How to Fix a Car for Dummies" and decides to take it apart. In order to see if he/she can put it back together, but only to fine there are some important parts still laying on the ground. Should the dealer or repair shop required to fix it for them in that case? Yes, but when it's convenient for them to do so and that the person would had to bring the car in AT THAT GIVEN TIME. Why should Apple be required to hold on to the customer's computer until it gets fix? My hunch is Apple said that the wouldn't keep their broken computer in stock and not that they wouldn't fix it. You can't just order parts like you do a car, because IT'S A CLOSED SYSTEM. I bet Linus is being untruthful or not fully disclosing the truth.
I know something of the Automotive Industry for I used to work for an Auto Paint Manufacturer as a color matcher (Shader). The only way we would fix a customer paint (if it was already shipped to them) would be if it was our fault (Dirty Paint, color didn't match properly (though that was sometimes contested), or we were total dunderheads and shipped them the wrong paint). We wouldn't fix their paint FOR FREE, if they attempted to fix it themselves, it was past the expiration date or they used majority of the batch then decided they didn't like the color match (It was surprising how often the last one happen). Yes would would fix if they pay they paid a "restocking" fee or they were a huge customer (which rarely happen to begin with) that we didn't want to get mad at us (The later used to irk me at times). Like someone already stated it's not fair for people who have legit problems that is under Applecare and if out-of-warranty that didn't purposely decided to take it apart for the fun of it. I also don't see how an iMac Pro could already be out-of-warranty. ;):D Lastly I can see getting it fix because you broke the warranty and willing to pay for it, but at Apple's leisure and with the brokey computer still in the owner's possession until the parts are in. Don't laugh but broken computers tend to take up space and I not sure of the computer industry, but I know the company I worked for had to pay taxes for inventory in the warehouse. That is why we tried to stride for being a JIT (Just-In-Time) company.
 
Pretty much any PC company will repair something of theirs out of warranty so long as you pay for it.

So... If you should have a Samsung phone or other device out of warranty, disassemble it, damage some parts/modules in the process of disassembly, do you really believe Samsung is obligated to and will repair your phone or other device and warrant such repairs (usually 90 days for repairs out of warranty)?

Seriously?
 
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Im pretty sure nobody takes apart an iMac "for fun". It either to see whats inside for a tech video, or to upgrade the machines themselves. Apple doesn't want users to be able to upgrade their own RAM or storage, they wan't you to pay their over inflated hardware prices.

iFixit already did a tear down and was able to put it back together properly. Disassembly is a risk that Linus took. The objective wasn’t to see what’s inside but making money from a video showing what’s inside. Apple has significant R&D and marketing costs that they want to recoup. This is in addition to already expensive high-end hardware in these machines. They’re not cheap but I wouldn’t call them overpriced.

While it’s trendy to hate on Apple’s practices, they are a business that wants to maximize profits. Anybody in their situation would do the same thing. Just because they have a huge market cap doesn’t mean they should be more generous, price things lower or make things easier to repair and/or upgrade.
 
The voided warranty is IRRELEVANT. You make it sound like you shouldn't have a product repaired once the warranty period has expired.

This is ALL on Apple. It's embarrassing.
I have replaced a broken phone, out of warranty. I have done the same with a lawnmower, vehicle, TV, and many other items, including a motherboard! If manufacturers will replace or fix out of warranty devices, regardless if its the users fault, why can't Apple? This device is not even half a year old.
 
So... If you should have a Samsung phone or other device, disassemble it, damage some parts/modules in the process, do you really believe Samsung will repair your phone or other device and warrant such repairs?

Seriously?

My roommate bought a Galaxy S7, dropped it and broke the glass over the camera. Drops aren't covered by Samsung's warranty, but they still took it in and repaired it and sent him the bill. So yeah, I do believe that.
 
This broken Mac was broken through negligence. Apple is not responsible for their decision to take apart a brand new fully-working machine and wrecking it in the process. This would encourage everyone to take apart their machines for fun and end up costing Apple a lot of money.

Wow. Math must be different on your planet! On my planet, buying something from a company plus paying that company for a repair equals MORE money for that company. I’m wondering how it COSTS Apple money? This should be good.
 
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