Exactly. If you can't handle the consequences of fouling up your repairs, leave it to the factory. This applies to toasters, refrigerators, coffee makers, cars and computers equally. I listened to part of his whine - he needs to grow up.
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Popular YouTuber Says Apple Won't Fix His iMac Pro Damaged While Disassembled
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Exactly. If you can't handle the consequences of fouling up your repairs, leave it to the factory. This applies to toasters, refrigerators, coffee makers, cars and computers equally. I listened to part of his whine - he needs to grow up.
What’s with all the personal attacks, “oh he looks like a douch or I hate that guy so screw him”
Unless you actually watch the video your comment that he’s wasting apples time or stealing parts so a customer with a real problem won’t get one ect. You are a giant hypocrite and the only person wasting anyone’s time
There is a major issue here with Apple not even willing to sell replacement parts to authorized techs that are willing to do the repair on Apple products because you need to be pro certified tech witch doesn’t even exist yet ....? WTF they are willing to sell a $5000 PC that can’t be repaired by anyone on earth because they say so
And didn’t not to long ago the FTC said all those void warranty stickers are illegal
https://www.google.com/amp/s/www.po...-seal-broken-gadgets-illegal-right-to-repair/
Unless you actually watch the video your comment that he’s wasting apples time or stealing parts so a customer with a real problem won’t get one ect. You are a giant hypocrite and the only person wasting anyone’s time
There is a major issue here with Apple not even willing to sell replacement parts to authorized techs that are willing to do the repair on Apple products because you need to be pro certified tech witch doesn’t even exist yet ....? WTF they are willing to sell a $5000 PC that can’t be repaired by anyone on earth because they say so
And didn’t not to long ago the FTC said all those void warranty stickers are illegal
https://www.google.com/amp/s/www.po...-seal-broken-gadgets-illegal-right-to-repair/
Having watched the video, the red flag here is that Apple doesn’t seem to have a coherent plan or mechanism in place to repair these units. The blatant argument that he broke it thus he should suffer the consequences ignores that Apple is selling what they deem a professional product and in this case have clearly missed the mark on supporting that hardware once it hits the customer.
If Apple can not support this gear in the most extreme case like this, what is someone who bought one of these for professional use and experiences similar hardware failures (whether accidental or not) going to do? Gear used professionally takes a beating and ignoring the fact that it will need to be repaired eventually completely misses the mark of where it fits into peoples workflows. I thought that was one of the key take aways from Apple’s we are sorry professionals tour was supposed to be all about last year.
If Apple can not support this gear in the most extreme case like this, what is someone who bought one of these for professional use and experiences similar hardware failures (whether accidental or not) going to do? Gear used professionally takes a beating and ignoring the fact that it will need to be repaired eventually completely misses the mark of where it fits into peoples workflows. I thought that was one of the key take aways from Apple’s we are sorry professionals tour was supposed to be all about last year.
I have no problem with Spple telling him to pound sand.
But I have a big problem IFF Apple and it’s auth service outlet gave him bogus reasons why they are not going to touch it. That’s very wrong.
But I have a big problem IFF Apple and it’s auth service outlet gave him bogus reasons why they are not going to touch it. That’s very wrong.
So replace anything else that is broken. A blank check should fix that.
We always knew that Apple is only for reverse control freaks (i.e. those who like to be controlled).
TAKEAWAY - do not buy a high end Mac product, you'll get burned. In this case its a lot of money for the guy and shame on apple for not providing the parts.
1,2,3... until somebody is found who had theirs repaired under a coherent repair regime. Or that Apple replaced the unit.
Of course Apple refuses to repair. They are not dumb...
If you want an out-of-warranty repair, why go to the OEM? Usually cost you fortune. No matter if it's a computer or car.
If Apple now fixes it and there's some hidden defect, this guy would got back to Apple and blame Apple for their low quality repair.
However, Apple should sell the genuine replacement parts. That's still a big issue, as high quality replacements are difficult to find... The market is flooded with bogus parts...
If you want an out-of-warranty repair, why go to the OEM? Usually cost you fortune. No matter if it's a computer or car.
If Apple now fixes it and there's some hidden defect, this guy would got back to Apple and blame Apple for their low quality repair.
However, Apple should sell the genuine replacement parts. That's still a big issue, as high quality replacements are difficult to find... The market is flooded with bogus parts...
Exactly, people is mistaking that Linus is asking for a warranty, but he is just asking for it to get repaired.
In the US, the FTC just sent out reminders to a few companies to state that you cannot refuse to repair something under warranty simply because it’s been repaired or opened by someone not authorized. But I’m gathering that this isn’t in the US.
Jeez, Apple, just give him the parts he wants and let him deal with his problem himself, of course with no current or future warranty involved...
It's not arbitrary. He broke the hell out of it just to do it and then wants somebody else to fix it. He should accept the consequences and buy a new one. Apple's not going to accept responsibility or take the time to discover all the problems he caused with the machine by completely tearing it down.
Really? I've never watched a Linus Tech Tip before, and I will as a direct result of this, so it's a win for him at least.
I don't think Apple is wrong here though so it's certainly not going to hurt my opinion of Apple. If I break my screen through my own stupidity, I expect Apple to fix it (for a fee). But there is some point where I'd damaged the device so badly I don't expect Apple to fix it. If accidentally I drop my iPhone in a wood chipper I don't expect Apple to reassemble the bits at a lower cost than a new phone.
And Timmy, by the way, it is not very eco if you force Linny to throw away his mac pro and buy a new one.
Okay. Not in the USA.
The sale of Mac computers was halted in the USA because they have a blanket warranty policy for all computers and Mac computers were abused by consumers (returning on day last day of warranty a year into ownership) and too expensive for the retailer (Costco) to continue selling with such warranty.
What makes you think that others are going to abuse their macs like this jamoke did?
After reading the replies in here, you can really see who watched the video or read the entire article.
That's not true, many that watch him love Apple, although I will say that as of late they are pushing away more and more people.
Because 99.99% of people are not able to fix anything. They simply think they can, probably like this idiot Sebastian. "Hey look people, look at me.look what I can do...oops I dropped it, Now I've broken it..DOH!"
I have lost count, literally, of the amount of people who all though they were computer geniuses and yet they failed miserably to even come to 10% of that ability.
People should all know their place and stop with the dam ego's. You all know diddly bumpkin squat and at best you quote something from Wikipedia and then pretend you know what you are on about. He messed the iMac pro up and was his fault. He therefore should not expect Apple to pay for his stupid arrogant mistakes. He should either pay up or shut up.
You don't understand or are ignoring the situation ... he (Linus) wants to pay for repair, but:
1.) Apple refuses it
2.) Apple doesn't have spare parts
3.) Apple doesn't have certification for servicers/repairers for this thing, so third party repair shops with Apple Certification cannot repair them, even if they could do it, because they would loose the license. They don't have official authorization.
How is this a news story. I feel like everyone knows this. Had he not opened it himself, Apple would have just given him a brand new Mac. It just so happens they don't have repair parts so his entire claim was denied. Note to self: Do not attempt to repair apple products by yourself when it is specially stated it voids the warranty.