OUCH. Can you exchange it? Looks like some imperfections in the wood plus that corner does not look like the pictures.
Anyone else with a Portenzo have same problem?
I'm not looking for a flame war but wanted to ask whether it's really worth waiting for who knows how long for a Portenzo vs getting a Pad and Quill. I see that SJ has an PQ. Thoughts? I'd rather not wait 60 days but wanted the opinion of those with the cases.
Hi Skidadle, I think many, including myself would agree with you. The thing that has made me keep my order and continue to be excited for the case is that it seems the lack of custom service is unique to the last few weeks. If you look at other threads on this forum, you'll find that until recently the company was known for outstanding service both before and after products were purchased. That's one of the factors that swayed me in their direction. This will be my first Portenzo case and I emailed them twice in the weeks before the planned release date. I received very rapid responses (within hours). My sense is that they are overwhelmed by the current volume of orders and emails and don't have a system in place to deal with it. I hope this will be a lesson learned for them and that they will put the systems in place to better handle large volumes of orders.
Bottom line...I hope this is just a bad hiccup in the experience of dealing with what has apparently been a great company otherwise. Until two weeks ago, many considered their product the best of it's class with outstanding customer service to match. Fingers crossed, those of us who stick with Portenzo through this process will be rewarded with both a great product and great service in the future. Of course there are no guarantees and all we have is their (up until 2 weeks ago) very good track record to go in.
If you don't want to wait then you have your answer. Portenzo owners believe that the wait is worth it due to better quality vs pad and quill. I cannot comment on portenZo other than their poor customer service. But I would consider getting one once shipping times are back to normal. However at this point I might just pre order the iPad 3 version.
I have had the octavo for a few days now and love it more and more. Everyone who has seen it is amazed by it and I get lots of complements.
They are both great cases so really depends if you want to wait several months longer for that alleged marginal improvement in quality.
Thanks for the response. Do you have thoughts on the treegloo?
However at this point I might just pre order the iPad 3 version.
There's also a little opening on top of the front camera that I don't know what it's for. Maybe its so you can use it to take the iPad out, but it's far too small to get any finger in there. Doesn't bother me, I just don't understand it's point.
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The opening above the camera is for the microphone.
the portenzo doesnt look impressive at all... especially with the power button section off![]()
yah.. i 2nd that.. it should of been centered.. hmm.. i like how there are some on fb that think the portenzo is the king of all and none of the others compare.. they are all copies of moleskine cases.. dodocase being the first.. but its good to have different choices.. cant wait til i get mine.. thanks for the pics and review.. my wife has treegloo coming and i have a pad and quill to compare..
btw what did you get levant or morocco?
i went with levant.
I got my case yesterday and haven't taken it out of it since. I had an dodocase for my original iPad and it was horrible. The spine broke the day after I got it and the corner pads started coming off. The new pads I got from them where not very useful.
I love the Portenzo. The iPad Is very secure while in the case. It's not super easy to remove the iPad from the case. The openings that have been cut for the volume and lock are great, I thought it would be harder to use since the buttons are almost behind the iPad, it actually works well. I love the sound groves, it really makes the speakers much louder since the sounds comes to you rather than going away from you. The smart cover part works great, I went with just the elastic and not the magnet closure, I like it a lot. The pads that hold the case don't bother me like they seem to bother others here. They are strong and keep the iPad in place. I don't think being able to see them takes away from the case.
That's the good, now for the bad in my opinion.
The opening for the sleep button is not centered, which is weird, maybe its because its so close to the edge.
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The iPad goes farther into the case on the left side because of the pad for the camera opening, I didn't get a camera opening but they decided to leave the little pad there anyways. I regret not getting the camera opening.
Right Side
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Left side
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There's also a little opening on top of the front camera that I don't know what it's for. Maybe its so you can use it to take the iPad out, but it's far too small to get any finger in there. Doesn't bother me, I just don't understand it's point. Edit: I'm dumb and it's been pointed out, it's for the mic. I forgot it was up there.
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I do like the case, its much better than the dodo in my opinion. I also ordered a Treegloo case to see the difference.
thanksThank you for the review on Portenzo Case. I'm waiting for my Composition 2 and really looking forward to it.
I don't like the look of Treegloo. It reminds me of a TV tray.