I can't think of a title...
We had a batch go out without the new installation/removal instructions. Please see the image below.
Downoad the full PDF here.
Thanks, we tried to design it to accommodate any size digit. We tried to leave a full side/edge with our previously sized cutout (for the iPad 1), but only about 20% of the testers could actually fit their fingers in there (girls with fingernails, and even then it was not comfortable). With this solution, the controls are accessible by almost anyone. It's much more time consuming to do (a lot more hand sanding), but we feel it's worth it.
Exactly, if the opening was centered on the button, it would encroach on the corner and weaken it. The opening is large enough to get a finger in there, and off center enough to maximize the strength of the corner. We could center the opening, but its not worth fattening up the whole frame, just to make up for that weakness. Also, it takes minimal pressure to activate the power button. But, then again, with the auto sleep/wake feature (standard on every case), who needs the power button?
Yes, I have noticed that. It's slight, but noticeable to the very observant. The foam padding will 'settle' a bit with use (compression from the iPad) and this will even out more. We *might* switch to a different material, if it still seals the camera well, but I'm happy with it since it settles in with use. Also, the cases WITH camera hole have a hole in that pad, so it's less material, and less noticeable.
Also, just FYI: The camera hole is in all frames. If you decide at some point you want to operate on your case and DIY a camera hole, you only have to do the cover. Just peel up the protective foam padding (or cut a hole in the center of it).
We certainly welcome any side by side comparisons.
Thanks again, and I'm sorry if I'm not addressing any other questions/concerns on this thread (I haven't been able to read it in days). We're in high production mode 20/7 (yes, that's a 20) and focusing on getting caught up on all those cases you have been patiently waiting for.
Were checking emails for order numbers as the approach production, so even if we haven't responded to an email request, we should still catch it before your case goes out. You may get a shipping notification before getting a response to a change/upgrade. That just means we have seen the request/upgrade and have taken care of it. If something gets messed up, fear not, we will take care of it and make it right.
You guys are AWESOME, and again, we apologize for all late shipments. Daily shipments are increasing and we hope to be caught up on all late orders very soon. They are all going out with an Express upgrade, as noted before.
Also, we're working on more photos of the color combination, but shipping takes priority.
Darin and Team Portenzo
I love the Portenzo. The iPad Is very secure while in the case. It's not super easy to remove the iPad from the case.
We had a batch go out without the new installation/removal instructions. Please see the image below.

Downoad the full PDF here.
The openings that have been cut for the volume and lock are great, I thought it would be harder to use since the buttons are almost behind the iPad, it actually works well.
Thanks, we tried to design it to accommodate any size digit. We tried to leave a full side/edge with our previously sized cutout (for the iPad 1), but only about 20% of the testers could actually fit their fingers in there (girls with fingernails, and even then it was not comfortable). With this solution, the controls are accessible by almost anyone. It's much more time consuming to do (a lot more hand sanding), but we feel it's worth it.
The opening for the sleep button is not centered, which is weird, maybe its because its so close to the edge.
Exactly, if the opening was centered on the button, it would encroach on the corner and weaken it. The opening is large enough to get a finger in there, and off center enough to maximize the strength of the corner. We could center the opening, but its not worth fattening up the whole frame, just to make up for that weakness. Also, it takes minimal pressure to activate the power button. But, then again, with the auto sleep/wake feature (standard on every case), who needs the power button?
The iPad goes farther into the case on the left side because of the pad for the camera opening, I didn't get a camera opening but they decided to leave the little pad there anyways. I regret not getting the camera opening.
Yes, I have noticed that. It's slight, but noticeable to the very observant. The foam padding will 'settle' a bit with use (compression from the iPad) and this will even out more. We *might* switch to a different material, if it still seals the camera well, but I'm happy with it since it settles in with use. Also, the cases WITH camera hole have a hole in that pad, so it's less material, and less noticeable.
Also, just FYI: The camera hole is in all frames. If you decide at some point you want to operate on your case and DIY a camera hole, you only have to do the cover. Just peel up the protective foam padding (or cut a hole in the center of it).
I do like the case, its much better than the dodo in my opinion. I also ordered a Treegloo case to see the difference.
We certainly welcome any side by side comparisons.
Thanks again, and I'm sorry if I'm not addressing any other questions/concerns on this thread (I haven't been able to read it in days). We're in high production mode 20/7 (yes, that's a 20) and focusing on getting caught up on all those cases you have been patiently waiting for.
Were checking emails for order numbers as the approach production, so even if we haven't responded to an email request, we should still catch it before your case goes out. You may get a shipping notification before getting a response to a change/upgrade. That just means we have seen the request/upgrade and have taken care of it. If something gets messed up, fear not, we will take care of it and make it right.
You guys are AWESOME, and again, we apologize for all late shipments. Daily shipments are increasing and we hope to be caught up on all late orders very soon. They are all going out with an Express upgrade, as noted before.
Also, we're working on more photos of the color combination, but shipping takes priority.
Darin and Team Portenzo