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PowerMac G5 2.0GHz Ship Delays?

Re: On the night before shipping...

Originally posted by wmikulic
On the night before shipping, when, over the 'net
Were posts of some customers sounding upset.
The orders were placed on the website with care
In hopes that the dual G5 soon would be there.

They logged on to Apple's discussion board threads
While visions of rapid mpeg compression danced in their heads.
When on the order status page arose such a clatter
I sprang from the bed to see what was the matter.

When, what to my wondering eyes should appear,
But a huge delay in my ship date, plain and clear.
A flurry of emails and nasty phone calls
Soon to arrive in Apple's call center walls.

But no explanation or valium will cage
My crazy desire, frustration, and rage.
Until that new object is in my possession
It will be the subject of every obsession.

Have an early Merry Christmas. Hope you get yours before then.
Click to expand...

LOL oh thank you so much!!! and btw you have talent. :D

as an aside -- amazing that only apple can piss you off this way!
 
Re: Thinking?!?!

Originally posted by CaptainScarlet
Has anybody thought about that it might not be an hardware issue, rather a software issue?!?!!?
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Glen Anderson posted to the EIMS list that he found and reported a bug in OS X.2 running solely on multi-proc machines that was causing occasional file corruptions with his EIMS Beta on Aug 17th.

Given that this glitch has probably been there for a while now and there haven't been mass complaints from DP Users about file corruptions (of course, a typical user doesn't read/write to the disk as frequently as a busyish mail server ), I don't think it's likely that it would have been considered fatal enough to delay shipment.

However, if Apple verified the glitch and thought otherwise, they would have had to then write the patches for the system and then, given that 10.2.7 was likely already preloaded on the drives, either
A: throw a patch disk in each box going out the door
or
B: pull the drives from every box and reimage with 10.2.7patched
 
Re: Not all 2.0GHz machines

Originally posted by Swift
I was running a Demo Day at a local retailer last weekend, and a very happy shopper told me his credit card had been billed. If that happened, the computer must have shipped shortly afterwards.
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Let me answer some of this stuff. First, the above person probably just had a preauthorization and not a full charge. There is a difference. The preauth ties up your funds to ensure the retailer the funds will be available when the item is ready to ship. But it is not a charge. I've had 2 preauths on my CC since ordering late July and my Oct. 3 ship date has not changed.

For those of you with Sept. 2 ship dates, let me tell you something. It ain't gonna happen. 8/29 orders did not officially find out until late last night or today that their ship dates have changed. I predict your ship date will be adjusted on Sept. 1 or 2. To think your dual G5 ordered later is going to actually ship sooner/on time is ludicrous. Apple is a first in, first out company.

And for those of you that just can't believe this has happened and that Apple has "done this to you," let me tell you that EVERY new introduction has been run this way. Apple is optimistic about hardware ship dates and trickles a few low end machines on time, but the high end models are slow to come around. Heck, I am surprised Apple shipped OS 10.2 Jaguar EARLY last August, before the promised ship date. My only consolation here is that Panther (10.3) will be ready mid-Sept and so it will ship with the dual G5's. I hope, but have no way of knowing.

I will be curious to read the emails you 8/29 peeps get from Apple today about this. If Panther is indeed going to be ready at that time, Apple should announce this today for y'all's sake.
 
Mine delayed too!

I pre-ordered the PowerMac G5 DP 2GHz on 6/23 the day of the announcement and the shipping day was changed today from "on or before 08/29/03" to "on or before 09/29/03". Does that mean we will get Panther with them, or will they ship it with 10.2.7 even though Panther may already be available. Incidentally, I ordered through the Apple Store for Federal Employees.
 
Originally posted by mustang_dvs
Mmmmm wine.... I could go for a nice Merlot right now or an Alsace Reisling.

Oh, wait.. did you mean "whine?"

Anyways, congratulations on posting as a Troll. I hope there's many more wasted hours of flamebaiting the Mac boards in store for you and Neotronik.
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Dude,
yep, my english failed me so you do get a special doll as a premium for catching that. I am disappointed nonetheless you had nothing to argue wrt my statement. Yet, I am not surprised. What I said is so simply simple and true, it clearly can't be argued with !
 
Apple ETA's are very rarely correct, I can't remember a time when a new released product was actually on time. Being in corporate sales selling Apple, I've learned to always add a month on shipments of new product, and I always encourage early orders. I love Apple but why do they like to make my life difficult by announcing something with a date, my phone rings off the hook and lately it is always the same question, when do I get my G5. Plus, I want mine too!
 
Re: Re: Thinking?!?!

Originally posted by Dave K
However, if Apple verified the glitch and thought otherwise, they would have had to then write the patches for the system and then, given that 10.2.7 was likely already preloaded on the drives, either
A: throw a patch disk in each box going out the door
or
B: pull the drives from every box and reimage with 10.2.7patched
Click to expand...

The reasons I say this, is I work for a large manufacturing company and due to various production problems some jobs are sent to the customer late. The problems are not physical problems, rather problems with ink colors, or neg separations or photopolymer plate issues, so on and so fourth...So the jobs tend to be pulled and redone.

It's very rare when a job is pulled due to a "material missing" problem.

And usually when materials run low, we ship what we can and ship the rest later.

Which I think is happening here...


Of course, I could be wrong...



CS....out
 
Hard line at Apple

No comp, no upgrades, nothing will be offered by the Apple Store. Just spoke with a supervisor. She denied that anyone had been offered anything by Apple to keep an order. Guess they were bleeding too much or afraid of a firestorm of discounts.
 
Originally posted by ryan
LOL - You're expecting "financial restitution" for "loss of productivity" as it relates to school work for a product that you don't even have? Yeah, good luck with that one my friend. Let's try and keep things in perspective, its not like you're rising football star who lost their legs in a car accident and will never be able to play pro-ball. It's a computer! And while I make my living as a software developer, and can understand your frustration, its not like your current system(s) suddenly became any slower due to these reported shipping delays.
Click to expand...

Laugh all you want.... legally it's called non performance of a contract..(or mal fides - bad faith-)..people who have ordered and are smart know they didn't perform and are calling and asking for compensation... and are recieving it.. I did this morning.. and am happy I did... we don't need luck "my friend" we have the law and the fact they failed to produce....anyone who has ordered waited the sixty six days and now being told to wait another twenty eight... explain your situation and ask for a form of compensation you will be satisified with. they are in business to make customers happy.. and generate a profit... If you are pleasant and make an effictive case you will get something..
 
Originally posted by windwaves
Dude,
yep, my english failed me so you do get a special doll as a premium for catching that. I am disappointed nonetheless you had nothing to argue wrt my statement. Yet, I am not surprised. What I said is so simply simple and true, it clearly can't be argued with !
Click to expand...

Nah, I was just pointing out how the Internet has destroyed the English language -- homonyms are constantly confused. That, and I could really use a nice glass (or bottle) of red wine, right now.

As for your post -- I didn't respond because I didn't want to dignify it with a response. (Which, I am doing with this post.) There's a reason I'm not complaining -- I didn't pre-order. I learned my lesson about pre-ordering in buying one of the first MMD G4's for my office -- a decision I'm still paying for, with the poorest reliability since I bought my Quadra 660a/v.
 
rock on. i called this morning, and even though now i won't get my system in time for school and i'll have to take my sister's old pentium 3 with me to school... shudder... i decided to keep my order instead of drop down to a 1.8, just because i know that once the duals come out, i'd be so damn pissed at myself for taking the 1.8.

they basically just threw $57 at me (my priority overnite shipping charge) so i would stop engaging in litigation with them that actually made sense and wasn't just some irate blabbiling. so i'm not as happy as i would be as if my order status said 'shipped' instead of 'open', i'm a lot happier, and somewhat more close to content than i was last night when this was first going down.

i can't wait to get my email from apple, which the supervisor i spoke with at apple told me was being 'quickly and carefully typed up as we speak, i can assure you'. i'm sure it'll be great.

we better either get panther out of the box, or a coupon for it.
 
Originally posted by mustang_dvs
Nah, I was just pointing out how the Internet has destroyed the English language -- homonyms are constantly confused.

As for your post -- I didn't respond because I didn't want to dignify it with a response. (Which, I am doing with this post.) There's a reason I'm not complaining -- I didn't pre-order. I learned my lesson about pre-ordering in buying one of the first MMD G4's for my office -- a decision I'm still paying for, with the poorest reliability since I bought my Quadra 660a/v.
Click to expand...

What do you mean "dignifying" ? Regardless, in some way I understand you do not disagree at least in principle with me. I have not ordered either, not only for reasons similar to yours, but also because I am not going to order something I have no idea how many months away it is. I did have a disgraceful experience with MDD's also. First a dual 867 was noisy, then a dual 1.25 was noisier, had it repaired twice at the apple store with no success (!!!!! I mean, it sounds unreal!); then they gave me a new one, still noisy - it is just mind boggling. I still have it, I gave up on it, but am continuously reminded that Apple today is no longer a semi-guaranty for quality products. I also have an iBook, and its keyoboard reminds me of my sons toys :)

Of course, I still prefer Apple, but won't try to hide/deny facts about it.
 
Originally posted by pjhornak
Laugh all you want.... legally it's called non performance of a contract..(or mal fides - bad faith-)..people who have ordered and are smart know they didn't perform and are calling and asking for compensation... and are recieving it.. I did this morning.. and am happy I did... we don't need luck "my friend" we have the law and the fact they failed to produce....anyone who has ordered waited the sixty six days and now being told to wait another twenty eight... explain your situation and ask for a form of compensation you will be satisified with. they are in business to make customers happy.. and generate a profit... If you are pleasant and make an effictive case you will get something..
Click to expand...
Depends on state/country law; Since no funds, products or services were exchanged, and with Apple reserving the right to cancel or change orders at their discretion, Apple is in no way required to compensate you for failing to properly execute a contract because there was no contract.

By giving people free next day shipping or a free mouse pad or whatever, Apple is trying to do the right thing, but not necessarily what is required by law.
 
how not to get burned by apple next time...

i got burned on the Rev. A TiBook when they first came out...here is what you need to do in the future when considering ordering an Apple machine:

i have to say that i definitely learned the lesson when it comes to buying apple hardware:
pay attention to the rumor sites regarding new hardware that is on the way, save up your money and when it is released, PREPARE TO GET SCREWED on the delivery date.

the fact of the matter is, they are a company trying to make money and keep shareholders happy. they are going to "announce" a product, talk about how great it is ("the fastest computer ever", etc.) and start taking orders with BLIND OPTIMISM as to when they will ship.

i know this advice is late but:

if you live near a fairly large city (minneapolis for example) and you have a bunch of CompUSA's and especially an Apple Store, do NOT, i repeat, DO NOT order from the website unless you are getting a custom configured machine (Airport, buying Apple RAM [does anyone do that?], or a bigger hard drive).
if you are getting a basic machine, buy it from the Apple retail store or Comp USA because they will get them before you get yours from the website. period.

OR

if you MUST order from the Apple website, you need to take Apple's "shipping by" date and add a month (especially for the top end machines). there is simply no way around it sadly.

i will always remember my order sitting in the "building" stage on the announced shipping date, angry e-mails and phone calls only to end up at the local Comp USA (before we had an Apple Store) drooling over their machines, wondering how i could cancel my order (paid for with a money order [don't ask]) and buy one of the many sitting on the shelf at Comp USA...

to the poster who ridiculed the guy for selling his machine and using the money to buy a new machine. if he is a student, he probably didn't have the monetary luxury of keeping his old machine AND purchasing a new one. Apple announced a shipping date, i don't think that it is unreasonable for him to have expected them to meet it.

sorry to everyone that got shafted (and yes, they DID get shafted) but follow my advice in the future and LOWER your expectations because they WON'T be met! you could always go to Apple's competitors...wait, they don't have any...F**k!
 
Is no one getting the message?

It's not just duals. I have a 1.8 on order and my ship date was delayed today as well. Has this happened to no one else? If not I'm going to call Apple and ask why I'm the only single processor that has been delayed.
 
Originally posted by ryan
LOL - You're expecting "financial restitution" for "loss of productivity" as it relates to school work for a product that you don't even have? Yeah, good luck with that one my friend. Let's try and keep things in perspective, its not like you're rising football star who lost their legs in a car accident and will never be able to play pro-ball. It's a computer! And while I make my living as a software developer, and can understand your frustration, its not like your current system(s) suddenly became any slower due to these reported shipping delays.
Click to expand...

Hrmm, maybe I should clarify. I earn money ON THE COMPUTER. I design websites and do digital photo editting. Hence, loss of productivity.
 
come on people. apple gave you an ESTIMATED ship date. not a confirmed ship date. not a set in stone ship date. an ESTIMATED ship date. their ESTIMATE was wrong so they have modified their ESTIMATE to be more accurate. apple NEVER made an announcement of what date any machines will ship and i will eat my hat if anyone can prove apple has actually announced a concrete ship date rather than a simple ESTIMATE. (BTW, the E in ETA stands for ESTIMATED)

If you sold your old computer to order one of these you are an idiot. plain and simple. don't base your life on ESTIMATED ship dates that are not in your control. Apple never told you you would have the computer then, they said you MAY have the computer AROUND then. so far they have not charged your credit card yet so they are under no obligation to send anything to you ever! as soon as they do charge your card they have 30 days under the law to send it to you but as it is right now apple does not owe you a goddamn thing.

It sucks yeah, i'm waiting for mine too, but come on people, ESTIMATES are not EXACT
 
Originally posted by glowrider
Hrmm, maybe I should clarify. I earn money ON THE COMPUTER. I design websites and do digital photo editting. Hence, loss of productivity.
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clearly not enough money if you had to sell the previous one in order to get this new one that hasn't been shipped to you yet :rolleyes:
 
well, i agree... i'm a 3d animator, so my freelance productivity depends on how fast my rendering goes on my mac at home... using maya and shake most of the time...

i have a dual 1gz g4 so u can imagine the jump in speed im gonna have with the dual g5...

i ordered a dual 2ghz g5, 2gb ram, ati radeon 9800 and 250gb... sometime in early july and i live in london...

i'm kinda like expecting it to only arrive in october, hell i'm desperate for it but if i've managed to do all my work so far, i'm better off just continuing to work than moaning about late deliveries :D haha

ill be the happiest bunny when it arrives though :)
 
Originally posted by GutBomb
come one people. apple gave you an ESTIMATED ship date. not a confirmed ship date. not a set in stone ship date. an ESTIMATED ship date. their ESTIMATE was wrong so they have modified their ESTIMATE to be more accurate. apple NEVER made an announcement of what date any machines will ship and i will eat my hat if anyone can prove apple has actually announced a concrete ship date rather than a simple ESTIMATE. (BTW, the E in ETA stands for ESTIMATE)

If you sold your old computer to order one of these you are an idiot. plain and simple. don't base your life on ESTIMATED ship dates that are not in your control. Apple never told you you would have the computer then, they said you MAY have the computer AROUND then. so far they have not charged your credit card yet so they are under no obligation to send anything to you ever! as soon as they do charge your card they have 30 days under the law to send it to you but as it is right now apple does not owe you a goddamn thing.

It sucks yeah, i'm waiting for mine too, but come on people, ESTIMATES are not EXACT
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gutbomb... great welcome to the haters club...

yes well all know that on the top of your order from it says est. ship which means estimated...are you that ignornant that you have to capitalize the word esitmated seven times and use profanity and call people an idiot..to try and make a point take your bad karma and hate and go elsware... maybe to law school...then you might be qualified to spout off start out with a class in contract law...

Apple Ships New Power Mac G5
Over 100,000 Ordered Since June 23 Introduction
CUPERTINO, California—August 18, 2003—Apple® today announced that it has begun shipping the two single processor models of its Power Mac® G5, the world’s fastest personal computer featuring the first 64-bit desktop processor and the industry’s first 1 GHz front-side bus. The dual 2.0 GHz Power Mac G5 will ship late this month, as planned. Apple also announced that it has received orders for over 100,000 Power Mac G5s since its introduction on June 23.

“The Power Mac G5 is a big hit with customers and developers,” said Philip Schiller, Apple’s senior vice president of Worldwide Product Marketing. “The two single processor Power Mac G5 models are available now, so we wanted to get those into customers hands as soon as possible, and we’re right on track to deliver the dual 2.0 GHz Power Mac G5 later this month.”


apple NEVER made an announcement of what date any machines will ship and i will eat my hat

would you like some hot sauce on your hat
 
Originally posted by GutBomb
clearly not enough money if you had to sell the previous one in order to get this new one that hasn't been shipped to you yet :rolleyes:
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Well, I'm sorry that I don't live in my mom's basement. I have other needs that require money: rent, school, groceries...Try living in the real world.
 
Re: Sigh

Originally posted by ucs308
Being late is OK. Depending on the reason delaying delivery is OK too. Changing the date of delivery on the delivery date, is not OK. Anybody that works in an industry that has to deliver products to customers knows customers do not want surprises like this. Changing the delivery date at the very last minute with no warning is the very worst thing you can do.

Very right...it is just the way life is to have delays, but I agree that there's something quite disconcerting about ANNOUNCING a delay merely hours before the promised date. I'm still sure it will all be worth it in the end. Geesh, I'm pregnant and actually am more anxious for my G5 than for my baby to get here! But then again, there's no mistaking that a baby WILL come as promised! Haha! A bit of kidding there, but BTW I did email my Reseller about a ship date for my 1.8 (not a cto), because the reseller's website was bragging about actually having some G5's on hand, and this is her response:

Apple’s preliminary shipment of G5’s to the Apple specialists consists of demo models for display and we received those for the 1.6 and 1.8. _Per Apple, they will start shipping computers for distribution next week, but we have no word yet as to how many we will receive or a definite shipping date. _We’ll certainly advise you when we have your computer in house and ready to ship. _Hopefully it will be soon, and we’re all eager after the long and much anticipated wait!



Date: Thursday, August 28, 2003 2:17 PM -0700

I ordered on 7/23. I paid for Applecare so I could get Panther upgrade for free (Reseller's special), but if Apple is giving everyone Panther upgrade anyway, which is the least they should do, I think I deserve some freebie from my reseller. Oh, well, tick tock, tick tock......
Those of you who are expecting explanatory emails from Apple, PLEASE post them so those of us who ordered via other channels can see what they had to say!
:rolleyes:
Click to expand...
 
the reason of the delay??

Instead of all complaining about the delay, now imagine the reason of this delay :
-last minute problem hardware/software compatibility :
Apple decide to delay all shipment to fix the problem, then consumer will get good working computer and not fully bugged computer....
or
-in the same vein, Apple decided at the last minute to integrate the last IBM compiler, performance improved....will the consumer conplain??

-problem in the assembly line, not due to Apple, but to some external factors, can one tell me what Apple can do to that?? nothing, wait and see and pray that the problem is solved quickly

so in summary:
if the delay is due to a problem to be fixed, which one if still present present would have generated much more reaction from Apple consumers, or hardware/software performances improvement; who is going to complain??? better get a nice fully functional working computer alater than a earlier delivered useless computer...
guys please, I know most of you are upset, but please at least wait till Apple gets the time to explain the delay...
 
Poll for tomorrow "Why do you think the 2.0 was delayed?"

Options:

_ Several test machines spontaneously burst into flames
_ SCO received a preliminary injunction against shipping new versions of Unix
_ Former IBM Management promised the 2GhZ, but it was never actually developed
_ Panther mysteriously runs slower on the 2.0 than the 1.6
_ Someone stole all the inventory from the warehouse
_ The factory in Korea turned out to be radioactive
_ Other software problem
_ Other hardware problem
_ Other channel problem
 
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