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PR Experts Suggest iPhone 4 Recall 'Inevitable' as Antenna Issue Snowballs
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The problem is the fanboys
If the apologists wouldn't keep chiming in:
1) since they have no problem there is no problem.
2) you shouldn't expect to be able to hold the phone normally
3) everyone buys a case so just go buy one
4) just return the phone because as a consumer you have no right to quality products and if it costs you to returning tough, 'let the buyer beware'.
And getting everyone to respond to them these threads would be much much shorter and far less popular.
If the apologists wouldn't keep chiming in:
1) since they have no problem there is no problem.
2) you shouldn't expect to be able to hold the phone normally
3) everyone buys a case so just go buy one
4) just return the phone because as a consumer you have no right to quality products and if it costs you to returning tough, 'let the buyer beware'.
And getting everyone to respond to them these threads would be much much shorter and far less popular.
Apple has come of age, but how will it handle the trauma?
Ever notice how some people will do anything to remain in denial? We're not saying that Apple is "bad," but it appears to have made a big booboo and, even worse, ignored/lied about it. Not cool.
It's not on the Toyota level of seriousness. No one will die as a result, unless they are trapped in some life-threatening situation and unable to get a cell signal, that under "normal" conditions they might be.
So, using the above quote as an example. This poster throws the blame on the consumer. "You idiot! You're smothering your iPhone. No wonder it's not working." Well, I guess Consumer Reports is a bunch of idiots for smothering their test model. "This small piece of elegance must be handled in just the right way in which to work properly and you should be so grateful for the artistry that Apple deigned to bestow upon you, that you would know better." (Give me a break!!!!)
Apple is human--like the Governor of South Carolina, John Edwards and President Clinton. They all made some serious mistakes, but it does no good to continue to excuse and deny. Take it like a man, Steve! Your design and engineering teams got a little too carried away with something and let this mess happen. Fess up and fix it, or your credibility is really going to tank, and that is more like Toyota!
Ever notice how some people will do anything to remain in denial? We're not saying that Apple is "bad," but it appears to have made a big booboo and, even worse, ignored/lied about it. Not cool.
It's not on the Toyota level of seriousness. No one will die as a result, unless they are trapped in some life-threatening situation and unable to get a cell signal, that under "normal" conditions they might be.
So, using the above quote as an example. This poster throws the blame on the consumer. "You idiot! You're smothering your iPhone. No wonder it's not working." Well, I guess Consumer Reports is a bunch of idiots for smothering their test model. "This small piece of elegance must be handled in just the right way in which to work properly and you should be so grateful for the artistry that Apple deigned to bestow upon you, that you would know better." (Give me a break!!!!)
Apple is human--like the Governor of South Carolina, John Edwards and President Clinton. They all made some serious mistakes, but it does no good to continue to excuse and deny. Take it like a man, Steve! Your design and engineering teams got a little too carried away with something and let this mess happen. Fess up and fix it, or your credibility is really going to tank, and that is more like Toyota!
The number of shares I own is none of your business. You are wrong incidentally.
Whether you like it or not, AAPL shareholders are basically the people Apple needs to please. The primary responsibility of Apple's management team is to increase shareholder value. It does so by creating a solid business plan, executing, blah blah blah, but it's for the shareholders' benefit.
I'm also an Apple customer.
I have an iP4 on order now and the story about the antenna is not really bothering me, I plan on ordering a case anyway.
What is concerning is the problems with the proximity sensor. Has this issue been fixed yet? Is it a mass problem?
This issue was a pain in the butt for many on previous phones. Not sure I want to deal with it now.
What is concerning is the problems with the proximity sensor. Has this issue been fixed yet? Is it a mass problem?
This issue was a pain in the butt for many on previous phones. Not sure I want to deal with it now.
Why do you have to make up stuff to argue with? I never said anything of the sort.
Yes, the CEO "affected" how this situation has been handled. No, I don't think the response has anything to do with his purported "ego-mania". Yes, it has been handled poorly in some respects, but not in any way that you wouldn't have expected from Apple. But it could have been handled much, much worse with some of the bandaid solutions that are repeated over and over again in this forum.
I think that Apple is taking time to come up with a solution that will put the problem to rest. Amazingly, not all problems can be solved in a day. Not all problems go away with a bandaid. They can't make statements in the meantime without legal and other impacts.
I would expect that Apple will make a statement by the end of this week that will resolve the situation for the vast majority of consumers. Whatever they are going to do must be made clear in the 30 day return window.
I don't know. You tell me. How many articles does it take for a few anecdotes to magically transform into a big problem?
The number of articles will not change the number of people with a problem which is quite small. The AT&T networks sucks in areas of high concentration of whiny people with iPhones.
It sounds like it is mostly an network issue combined with some bad units. Some people report that their replacements do not exhibit the problem. Also, bars != network connection. Even a "3G" does not guarantee the ability to use data. You can have 5 bars and no network connection even while you are not roaming.
The second one. Because they have faith that Apple will be able to fix the magic with a software update.
Funny! my brother had to pay a restocking fee at the Apple Store when returning his iPhone 3G
I had to pay one when returning my iPod nano 5th generation.http://storeimages.apple.com/1720/store.apple.com/Catalog/US/Images/salespolicies.html#topic-21
You forgot number 5) I associate my tech products with my ego and self-esteem so attacking the iPhone or Mac or Apple is a direct attack on me. And number 6) if you don't absolutely love Apple then you are an Microsoft Troll and don't own any Apple products.
God forbid that any of us have fresh perspective for a company that we've loved since 2002 (myself) or earlier (others). Or that we want said company to go back to making quality products that set the company above the rest.
Apple Secrecy biting back them
if Apple tested the iPhone 4 with out hiding in the case, probably they would have figure this out earlier...
if Apple tested the iPhone 4 with out hiding in the case, probably they would have figure this out earlier...
Prediction: Total recall
Reason: Mobile phones are designed to be held.
Seriously, this is a massive design flaw - the bumpers show that they spotted it and tried to get away with it. Once redesigned, the phone will have the bumper as part of the phone (non-removable).
Whoops.
because you got nothing better to do with your precious time?
don't worry about it. and return the damn phone.
If it fixes the problem, it is a fix. If you don't want to use a bumper, then that fix isn't for you, but for people (who are having the problem) who are happy with the bumpers (I for one had planned to get one anyway), this is definitely a fix, no other resolution is required.
sorry about that, worked up when people say it is non-issue where engineers are able to produce exact symptoms even with out ATT network.
Shame on Apple
It's such a shame that such a big company like Apple refuses to admit its flaw and mistake. Such an immature business practice. My friend worked with Apple employee before. She told me that hey suit the "Always think they are right and refuse to admit fault until 1000% evidence shown just because they are Apple (even when it's obvious)"
It's such a shame that such a big company like Apple refuses to admit its flaw and mistake. Such an immature business practice. My friend worked with Apple employee before. She told me that hey suit the "Always think they are right and refuse to admit fault until 1000% evidence shown just because they are Apple (even when it's obvious)"
<joke>The iPhone 4 wasn't ready and they had to push the production because of the "stolen" iPhone</joke>
BTW now it is finally getting good, people like to beat them when they're down. I'm curious to see how long the bitten fruit will wait until some kind of action...
BTW now it is finally getting good, people like to beat them when they're down. I'm curious to see how long the bitten fruit will wait until some kind of action...
Ummm... no. Let's be realistic here.
1) The issue is not going to affect 90-93% of consumers significantly, because right-handed people are not going to instinctually hold the phone in the problematic way.
2) Even for lefties, the problem is only going to occur in places where signal strength is weak. The problem is a drop in signal strength, not a complete loss of signal.
3) Again, even for lefties, the problem occurs for one of several comfortable ways to hold the phone. That is to say, there's a really easy work-around.
Yes. The signal loss is a problem. But have some perspective - it's not product-breaking problem.
When I first received the phone on launch day, I posted here that I was not having significant signal issues, but could get a bar or two drop when bridging the two antennas. Then the Anandtech review came out and I suspected that this may well be a real issue because the guys over there are pretty thorough. After using the phone substantially since then in a variety of locations, I can say that mine does suffer from the issue in certain locations. I also had the proximity sensor issue a couple of times, but a full reboot has taken care of it for now.
I find it impossible to believe that these reception issues are isolated to certain pieces of hardware or reviewers (WSJ/Mossberg, Anandtech, ArsTechnica, and now Consumer Reports have all reported on this) . Their manifestation might be location specific, but I doubt that there are inherently unaffected phones.
The iPhone 4 might be perfectly fine in some, many, or most usage conditions, but I'm convinced the flaw is one in design that likely wasn't noticed because Apple no doubt insisted on covers being used when the phone was being tested in public.
I find it impossible to believe that these reception issues are isolated to certain pieces of hardware or reviewers (WSJ/Mossberg, Anandtech, ArsTechnica, and now Consumer Reports have all reported on this) . Their manifestation might be location specific, but I doubt that there are inherently unaffected phones.
The iPhone 4 might be perfectly fine in some, many, or most usage conditions, but I'm convinced the flaw is one in design that likely wasn't noticed because Apple no doubt insisted on covers being used when the phone was being tested in public.