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Pre-order through AT&T for delivery?

daihard said:
Did you ask them to make sure they checked all the pre-authorised and pending transactions? What time did you place your order?
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No, I didn't ask if they had any pre-authorised or pending transactions I just asked if AT&T charged my account at all and the rep said no, I guess I'll ask the other questions tomorrow since they're closing in like 3 mins haha. I placed my order at 1:30 AM PST this morning.
 
1. What time did you complete your order? Before 2 AM PST
2. Did you receive a order number? Yes
3. Does your order number retrieve data when entered into the site? Yes (currently: processing)
4. Did you receive a confirmation e-mail? Yes, five minutes later.
5. Was your card charged/available balance reduced? No (Debit Card)
6. Did you order through AT&T or AT&T Premier? AT&T Premier

I was able to order on the premier site before it had any problems. Was super easy and fast.
 
1. What time did you complete your order? Before 10:00EST
2. Did you receive a order number? Yes
3. Does your order number retrieve data when entered into the site? Yes (currently: processing), on premiere ordering status
4. Did you receive a confirmation e-mail? Yes, 10 minutes later.
5. Was your card charged/available balance reduced? Just a one dollar charge on my AMEX
6. Did you order through AT&T or AT&T Premier? AT&T Premier

I just hope I get it on the 24th (the email says "to be fulfilled beginning on the 24th" no idea what that means)
 
1. What time did you complete your order? Around 12:15PM PST
2. Did you receive a order number? Yes
3. Does your order number retrieve data when entered into the site? Which one?
https://www.wireless.att.com/business/order_status/ ---- yes
https://www.wireless.att.com/order_status/ ----- no
4. Did you receive a confirmation e-mail? Yes- INSTANTLY
5. Was your card charged/available balance reduced? No
6. Did you order through AT&T or AT&T Premier? AT&T Premier
 
bleighv said:
No, I didn't ask if they had any pre-authorised or pending transactions I just asked if AT&T charged my account at all and the rep said no, I guess I'll ask the other questions tomorrow since they're closing in like 3 mins haha. I placed my order at 1:30 AM PST this morning.
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I can't be sure, but I'd doubt your order failed go through if you placed it 1:30 AM PDT. That's only half an hour since they started taking pre-orders. You even beat me! :D
 
1. What time did you complete your order? Around 5 AM CST
2. Did you receive a order number? Yes
3. Does your order number retrieve data when entered into the site? Yes
4. Did you receive a confirmation e-mail? Nope
5. Was your card charged/available balance reduced? Yes
6. Did you order through AT&T or AT&T Premier? AT&T

Lol, I have the same exact as the OP. Copy and paste :D
 
1. What time did you complete your order? 6 PM EST
2. Did you receive a order number? Yes
3. Does your order number retrieve data when entered into the site? No
4. Did you receive a confirmation e-mail? No
5. Was your card charged/available balance reduced? I don't think so.
6. Did you order through AT&T or AT&T Premier? AT&T
 
1. What time did you complete your order? 1:50 p.m. Pacific Time (4:50 Eastern)
2. Did you receive a order number? Yes
3. Does your order number retrieve data when entered into the site? No
4. Did you receive a confirmation e-mail? No
5. Was your card charged/available balance reduced? No
6. Did you order through AT&T or AT&T Premier? AT&T

I find this whole thing weird. Some people that ordered after me got both emails and their accounts charged. I'm totally worried. Especially if I can't cancel; seeing as I have a reserved in store pick up via the local Apple store--and would much rather just get that if AT&T isn't going to get mine to me on the 24th.
 
1. What time did you complete your order? 6:00 P.M. CST
2. Did you receive a order number? Yes
3. Does your order number retrieve data when entered into the site? Yes
4. Did you receive a confirmation e-mail? Yes
5. Was your card charged/available balance reduced? Yes
6. Did you order through AT&T or AT&T Premier? I ordered through Apple
 
1. What time did you complete your order? Around 3:30 PM EST
2. Did you receive a order number? Yes
3. Does your order number retrieve data when entered into the site? Yes
4. Did you receive a confirmation e-mail? Yes
5. Was your card charged/available balance reduced? Yes
6. Did you order through AT&T or AT&T Premier? AT&T store (Im a premier member)
 
1. What time did you complete your order? Around 3:30 AM PDT
2. Did you receive an order number? Yes
3. Does your order number retrieve data when entered into the site? Yes
4. Did you receive a confirmation e-mail? No
5. Was your card charged/available balance reduced? Yes
6. Did you order through AT&T or AT&T Premier? AT&T
 
1. What time did you complete your order? Around 5:30 AM EST
2. Did you receive a order number? Yes
3. Does your order number retrieve data when entered into the site? Yes
4. Did you receive a confirmation e-mail? Yes
5. Was your card charged/available balance reduced? Yes
6. Did you order through AT&T or AT&T Premier? AT&T Premier
 
My order number also starts with 505, has anyone whose order number also starts with 505 received a confirmation email and/or retrieved their order status at AT&T.com yet?? I have neither received an email nor been able to locate my order in AT&T's order status system.
 
1. What time did you complete your order? 4:30 AM MDT
2. Did you receive a order number? Yes
3. Does your order number retrieve data when entered into the site? Yes
4. Did you receive a confirmation e-mail? Yes
5. Was your card charged/available balance reduced? Yes full 409.54 for two 16GB iPhone 4s
6. Did you order through AT&T or AT&T Premier? AT&T, will add FAN account # after activation...

The only problem I"m seeing now is that according to their online number porting site. They're porting both mine and wife's number from t-mobile tomorrow. I found out tonight and their Port department is closed... Anyone else having this issue?
 
1. What time did you complete your order? 8:30 AM EDT
2. Did you receive a order number? Yes 505........
3. Does your order number retrieve data when entered into the site? No
4. Did you receive a confirmation e-mail? Yes
5. Was your card charged/available balance reduced? $1 Authorization Charge
6. Did you order through AT&T or AT&T Premier? AT&T
 
1. What time did you complete your order? 2:38/2:42 AM Pacific Time (order 2)
2. Did you receive a order number? Yes
3. Does your order number retrieve data when entered into the site? Yes
4. Did you receive a confirmation e-mail? No
5. Was your card charged/available balance reduced? Yes (Pending)
6. Did you order through AT&T or AT&T Premier? AT&T
 
. What time did you complete your order? Around 10:30 & 10:45 am PST
2. Did you receive a order number? Yes
3. Does your order number retrieve data when entered into the site? Yes
4. Did you receive a confirmation e-mail? Order Received email
5. Was your card charged/available balance reduced? NO
6. Did you order through AT&T or AT&T Premier? AT&T Premier
 
1. What time did you complete your order? Around 11 AM CST
2. Did you receive a order number? Yes
3. Does your order number retrieve data when entered into the site? Yes
4. Did you receive a confirmation e-mail? Yes @ 1:32 AM
5. Was your card charged/available balance reduced? Yes
6. Did you order through AT&T or AT&T Premier? AT&T Store ( They had to take all our info down manually and put it into the system when they could)

AT&T - iPhone Wireless Order Confirmation

Dear ********,

Thank you for ordering iPhone 4 from AT&T. Your device has been reserved. Today was the busiest sales day in our history. Because of the incredible volume of orders we received, there is a slight chance that some customers may receive their devices between June 25 and June 28. Rest assured, we are doing all we can to ship devices to customers for delivery on the 24th. You do not need to take any action at this point.

As soon as your device ships, we will send an email confirmation including a tracking number for your convenience. In the meantime, you can check the status of your order on our website at any time by clicking here or by calling our automated system at 1-877-782-8870.

Here are your order details:

EDIT: BTW I used a Regions VISA Debit card for my pre order at the AT&T Store even though they told me it would not work I instited they do it anyway and it worked just fine.
 
1. What time did you complete your order? 2:41 AM Pacific Time
2. Did you receive a order number? Yes
3. Does your order number retrieve data when entered into the site? Yes
4. Did you receive a confirmation e-mail? No
5. Was your card charged/available balance reduced? Yes (Full Amount Processing) and then ($1.00 three times today???)
6. Did you order through AT&T or AT&T Premier? AT&T

Don't understand why some received confirmation emails and some didn't?

I definitely don't understand the charges for $1.00 three times? Especially after the full amount was billed.

Processing states: Amount may change - waiting for final amount from merchant???
 
pasipple said:
Don't understand why some received confirmation emails and some didn't?
Click to expand...
It seems the vast majority of people who received confirmation e-mails are those who ordered through premier or went to the AT&T store to have their order submitted. I don't think it'll be an issue at all, most likely just a hang-up with the server, but we'll see.
 
1. What time did you complete your order? 8AM EST 6/15
2. Did you receive a order number? Yes
3. Does your order number retrieve data when entered into the site? Yes (took a VERY long time)
4. Did you receive a confirmation e-mail? Yes, almost immediatly.
5. Was your card charged/available balance reduced? Yes, full amount (AMEX)
6. Did you order through AT&T or AT&T Premier? AT&T
 
At&T worked when istore was down

1. What time did you complete your order? Around 6am EST 06/15
2. Did you receive a order number? Yes
3. Does your order number retrieve data when entered into the site? Yes (currently: in progress)
4. Did you receive a confirmation e-mail? Nope
5. Was your card charged/available balance reduced? Yes, available credit reduced (Crebit Card)
6. Did you order through AT&T or AT&T Premier? AT&T
 
spyda said:
It seems the vast majority of people who received confirmation e-mails are those who ordered through premier or went to the AT&T store to have their order submitted. I don't think it'll be an issue at all, most likely just a hang-up with the server, but we'll see.
Click to expand...

I have yet to receive a e-mail from At&T and I got through around 2 am pacific time. I used a Amex and have not seen a charge yet either. I do have a confirmation number and it shows in progress. I am assuming all is well if not I still have one reserved for pickup at a Apple store. My data never went through on Apples site so it immediately turned over to reserved and pick up. I may just drop by a At&t store today just for peace of mind.

I'm also wondering how much for another one but that number is not up for a discount. It's for my daughter and she could actually sell her 3G and my 3GS and maybe get close to a new purchase. I am assuming it is 500 for one that is not eligible until next year. Not sure on this
 
1. What time did you complete your order? 6:00am Central +/-
2. Did you receive a order number? Yes
3. Does your order number retrieve data when entered into the site? Yes
4. Did you receive a confirmation e-mail? No
5. Was your card charged/available balance reduced? No (but last time 3g was billed at shipping)
6. Did you order through AT&T or AT&T Premier? AT&T

I did speak to a at&t rep on the phone this morning (30 min wait) who said everything looked ok.
 
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