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PSA: Apple's New USB-C Accessories Require macOS Sequoia, Don't Work Properly With macOS 15.2 Beta

Warren was allowed to enhance his software QA role by consulting with the accessories connectivity team. This was due to the recent uptick in his performance evaluation. (Thank God my parents passed on "Warren" [uncle mother's side] when naming me.):

 
Fuzzball84 said:
But the issue is, most of Apples customers might just pop along for a new keyboard and be oblivious to the requirement.

Sorry, we do sell keyboards, but you might have to buy one of our latest Macs to use it. So you say you mostly check email, browse the web and use office productivity software. We have the perfect Mac for you, our latest Mac Studio will be a great choice. (Please mind the (RAM) gap)
Click to expand...
They might try to convince you that your Mac is old but I’d be surprised if an Apple Store employee would tell someone with a broken keyboard that their only solution is to buy a whole new computer.
 
I'm pretty sure there'll be a small update for Sonoma and ventura at least to introduce support for these new devices. apple's website clearly states they should be supported by earlier OSes, and it would just be so insane if you needed to update to sequoia just to use a keyboard or a trackpad.
 
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Alameda said:
They might try to convince you that your Mac is old but I’d be surprised if an Apple Store employee would tell someone with a broken keyboard that their only solution is to buy a whole new computer.
Click to expand...
It was just a little joke 😀
 
OS X used to be soooo much better, it’s still way ahead of user experience but bogged down by Graig.
(Same on iOS)
Software update is a joke compared to the ease it once had, you installed it in place without interrupting your work, when the time was there it needed a fast 1 minute restart, that was it.
The System is a mess, apps used to be compatible on OS X, compatibility breaks within months nowadays.
Way too much calling home, syncing is great but the system gets bogged down by the frequent server connections.
Too many notifications, Windows like, there was a time you never got a useless notification, not too bad on a Mac but iOS….me shakes head, example, no WiFi, get a notification I am not connected, mannnn, I only have to look a bit up to see I have no WiFi.
Apple should be providing tools to be less verbose.

Edited: spelling control changed words it did not need to change.
 
Last edited:
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Slix said:
It's a USB-C device, and has the exact same functionality as the previous model... Why wouldn't this work on any Mac with USB-C built-in, at least? How weird. I wonder if we'll get a x.x.1 update for older macOS versions when 15.2 comes out and it fixes it for those older OSs.

If I remember right, there was a "Magic Mouse" update for Leopard? Snow Leopard? some Mac OS X years back, that added things like this without a full Mac OS update being required.
Click to expand...
There was an Airport Card update for the PowerBook 12 (where Airport was an add on) on OSX 10.2 back in the day. Not so great when you couldn’t download it because the WiFi wasn’t working
 
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I'm typing this in on the new USB C keyboard which arrived 10 mins ago. (I'm in NZ)
I've got it connected to my old 2017 iMac 27" running MacOS ventura 13.7.
Still waiting on my new Mac Mini which is what it is intended for.
Arrives 13th Nov but this was supposed to arrive 5th so hoping it'll be end of next week.
Seems to work fine. Dont use function keys and touch ID is Apple silicon machines only.

IMG_4575.jpg
 
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justperry said:
OS X used to be soooo much better, it’s still way ahead of user experience but bogged down by Graig.
(Same on iOS)
Software update is a joke compared to the easy it once had, you installed it in place without interrupting your work, when the time was there it needed a fast 1 minute restart, that was it.
The System is a mess, apps used to be compatible on OS X, compatibility breaks within months nowadays.
Way too much calling home, syncing is great but the system gets bogged down by the frequent server connections.
Too many notifications, Windows like, there was a time you never got a useless notification, not too bad on a Mac but iOS….me shakes head, example, no WiFi, get a notification I am not connected, mannnn, I lottery have to look a bit up to see I have no WiFi.
Apple should be providing tools to be less verbose.
Click to expand...
You've done a great job summing up all of my thoughts these days about Apple as well. I'm sure we both could make the list keep going for another 30 pages. As I said in my first post in here, Apple has become somewhat of a joke at this point in so many areas, it is depressing and sad to watch happen.

And no, this isn't only about incompatible keyboards. And yes, I usually love Apple, but the past few years have really changed things. This Apple is not the old, good Apple that I grew up knowing. The company is morphing into something, not good. Not good at all.
 
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Maybe security for the fingerprint reader?
Maybe they work fine with older OS’ but one or two features don’t?
 
The store claims under system requirements:

Mac with Apple silicon running macOS 11.4 or later

Then under compatibility lists a number of intel based devices:
  • MacBook Air (13-inch, M3, 2024)
  • MacBook Air (15-inch, M3, 2024)
  • MacBook Air (15-inch, M2, 2023)
  • MacBook Air (13-inch, M2, 2022)
  • MacBook Air (M1, 2020)
  • MacBook Air (Retina, 13‑inch, 2020)
  • MacBook Air (Retina, 13-inch, 2018–2019)
  • MacBook Pro (14‑inch, 2024)
  • MacBook Pro (16‑inch, 2024)
  • MacBook Pro (14‑inch, 2023)
  • MacBook Pro (16‑inch, 2023)
  • MacBook Pro (13‑inch, M2, 2022)
  • MacBook Pro (14‑inch, 2021)
  • MacBook Pro (16-inch, 2021)
  • MacBook Pro (16-inch, 2019)
  • MacBook Pro (13-inch, M1, 2020)
  • MacBook Pro (13-inch, 2020)
  • iMac (24‑inch, M4, 2024)
  • iMac (24-inch, M3, 2023)
  • iMac (24-inch, M1, 2021)
  • iMac (Retina 4K, 21.5‑inch, 2019)
  • iMac (Retina 5K, 27-inch, 2019–2020)
  • Mac Studio (2023)
  • Mac Studio (2022)
  • Mac mini (2024)
  • Mac mini (2023)
  • Mac mini (M1, 2020)
  • Mac mini (2018)
  • Mac Pro (2023)
  • Mac Pro (2019)
 
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Slix said:
It's a USB-C device
Click to expand...
Which only defines the interface, not what a device inherently can or cannot do, or what the computer will make of the data. The USB interface is about getting data from point A to point B, not what the data means.
 
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It would have saved me over an hour with Apple Support if I had seen this post earlier. Apple Support had no idea this was the case. And like many others, I'm on a work managed laptop and Sequoia hasn't been approved for upgrading yet. I'm on a 2022 M2 MBP and the "old" lightning Magic Trackpad and Magic Keyboard (yes even Touch ID) worked without an issue with this laptop. I never even thought to check if the new USB-C devices required a newer OS. I just assumed since it was only a port that was changing, they would work as well. Is this something Apple can rectify with firmware? Or do I need to return the devices until I can finally upgrade to Sequoia?
 
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apparatchik said:
They probably didn't include support earlier to avoid leaks, now that they have been announced, hardware identifiers and drivers will surely be delivered across the current and last few macOS / iOS versions.
Click to expand...
This is likely. Nothing like driver support to spoil a hardware reveal.
 
devriesp12 said:
It would have saved me over an hour with Apple Support if I had seen this post earlier. Apple Support had no idea this was the case. And like many others, I'm on a work managed laptop and Sequoia hasn't been approved for upgrading yet. I'm on a 2022 M2 MBP and the "old" lightning Magic Trackpad and Magic Keyboard (yes even Touch ID) worked without an issue with this laptop. I never even thought to check if the new USB-C devices required a newer OS. I just assumed since it was only a port that was changing, they would work as well. Is this something Apple can rectify with firmware? Or do I need to return the devices until I can finally upgrade to Sequoia?
Click to expand...
Will probably get resolved over time with updates. These things just got released, so not unreasonable to have a slight delay while the software patches get updated and pushed.
 
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I waited, and waited, and waited, on considering upgrading peripherals in the idea that the USB versions would come some day. And now it seems they are no different for the previous generation.

So my question to the forum is, given that there is nothing new other than the charging port, would you recommend just buying the cheaper Lightning versions? The mouse is 20 less (Canadian), the keyboard 20 less, the trackpad 10 less (all Canadian).
 
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