iPhone X Red eye iphone X problem

Discussion in 'iPhone' started by dan9700, Nov 17, 2017.

  1. dan9700 macrumors 68030

    dan9700

    Joined:
    May 28, 2015
    #1
    I dont know if its just my X but any photo i take in low light with flash i get horrible red eye i have tryed a 7 plus and 8 and same setting and they dont have the red eye the eyes are perfect is it a issue with the new flash placement on the X or is mine faulty
    --- Post Merged, Nov 17, 2017 ---
    Example here the same photo with a 7 plus didnt have the red eye
     

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  2. Relentless Power macrumors Penryn

    Relentless Power

    Joined:
    Jul 12, 2016
    #2
    Mine does not have any redeye from my low light photos. Perhaps you could try to compare yours to another if you know someone that has an iPhone X.

    By any chance, are any of your friends single? /S.
     
  3. dan9700 thread starter macrumors 68030

    dan9700

    Joined:
    May 28, 2015
    #3
    Yeah i need to compare with another X but all the other iphones turn out perfect its so frustrating, and haha yeah they are all single
     
  4. Leonard1818 macrumors 68020

    Joined:
    Nov 15, 2011
    #4
    It’s just your phone looking out for you. Red eye = devil. Stay away!!
     
  5. dan9700 thread starter macrumors 68030

    dan9700

    Joined:
    May 28, 2015
    #5
    Haha
     
  6. akash.nu macrumors 604

    akash.nu

    Joined:
    May 26, 2016
    #6
    Other than the gorgeous ladies in that picture, you can fix the red eye issues just by hitting the edit button.
     
  7. dan9700 thread starter macrumors 68030

    dan9700

    Joined:
    May 28, 2015
    #8
    I know it can be fixed but i work in a club and use snapchat for the club and it cant be fixed in snapchat and it also makes me wonder why it happened compared to a 7 plus its fine
     
  8. akash.nu macrumors 604

    akash.nu

    Joined:
    May 26, 2016
    #9
    You can take a normal picture, edit it and then I upload to snapchat.

    Ps. I don’t think it’s down to devices. It’s more about lighting and angle.
     
  9. dan9700 thread starter macrumors 68030

    dan9700

    Joined:
    May 28, 2015
    #10
    U cant when u upload a picture it frames it bad with a white frame and i done exact same pic with another iphone im a photographer thats my job and its deff a X issue
     
  10. AppleZombie macrumors 6502a

    Joined:
    Oct 27, 2012
    Location:
    SoCal
    #11
    I think we need more pictures of this exact night to come to a conclusion....
     
  11. kirk.vino macrumors member

    Joined:
    Oct 27, 2017
    #12
    I’m surprised you even bought one. Considering your posts from 2 weeks ago LOL
     
  12. california_kid macrumors regular

    Joined:
    Sep 9, 2016
    Location:
    San Francisco
    #13
    Any camera flash that is used at the same angle and axis of your lens will hit the back of the retina of your subjects thereby causing the red eye reflection. You can manually remove those with numerous auto red eye editing tools afterwards. In the future stand as far back as you can and shoot at a slight down angle.
     
  13. haruhiko macrumors 601

    haruhiko

    Joined:
    Sep 29, 2009
    #14
    Photos in the dark with a phone flash is a crime.;)
     
  14. Less_knows macrumors newbie

    Less_knows

    Joined:
    Nov 25, 2017
    #15

    I agree with you... I’m having the same problem with the red eye. It seems no matter what angle or how much light there is. The flash is to strong and creates this white glow in the eyes of the subjects. Post edit doesn’t always work. Apples edit is not always on point.. point is I’m having the same problem and it sucks there is no anti red eye flash option like a pulsating flash prior to the picture being taken
     
  15. iSayBoourns Suspended

    iSayBoourns

    Joined:
    Sep 15, 2017
    #16
    If you’re a photographer you would know that the closer the flash gets to the lens, the more likely red eye will occur.

    It happens less on a non X iPhone because the flash is further away from the lens on them.
     
  16. Less_knows macrumors newbie

    Less_knows

    Joined:
    Nov 25, 2017
    #17

    But it is easily fixed on real cameras by making the flash strobe a little bit before the actual photo is taken. We don’t have that option on the iPhone X
    --- Post Merged, Nov 26, 2017 ---

    im going to try to use a piece of tape on it as a diffuser and let u guys know what I come up with
     
  17. Progers88 macrumors newbie

    Progers88

    Joined:
    Nov 26, 2017
    #18
    --- Post Merged, Nov 26, 2017 ---
    I have had all the iPhone and the iPhone X is the only one I ever had red eye problems. How do we fix it
     
  18. iSayBoourns Suspended

    iSayBoourns

    Joined:
    Sep 15, 2017
    #19
    It’s because the flash has never been so close to the lens on previous iPhones as it is on the 10.

    Change the angle slightly. It’s a result of the light from the flash going straight out and returning straight back into the lens (because the flash is so close to the lens, the light doesn’t bounce back at a different angle)
     
  19. 5to1 macrumors 6502

    Joined:
    Mar 9, 2008
    #20
    Exactly :/ the flash sits right between the two lenses.

    If you look at all previous iPhones (including the dual lens Plus phones) the flash sits further away.

    Got here as I noticed the same issue. I could see the reason but presumed there would be a red eye setting I was missing. That appears not to be the case. Perhaps due to the type of LED use and/or the fancy lighting effects of portrait mode necessitating some restrictions on flash settings.

    Fortunately don’t use snap chat so can use post processing. Having been a non plus user, the camera is still impressive for a phone :)
     
  20. heatherrlyn macrumors newbie

    heatherrlyn

    Joined:
    Nov 28, 2017
    #21
    My iPhone X does the same thing with the red eyes!!!!! I want it to stop
     
  21. hank moody macrumors 6502a

    hank moody

    Joined:
    Jan 18, 2015
    #22
    14523

     
  22. Jazzy1994 macrumors newbie

    Joined:
    Nov 29, 2017
    #23
    Glad to read I’m not the only one but how do we fix this problem? My friends have iPhone 7’s and 8’s and their pictures are coming out better than ones from my phone. Kinda disappointed considering I purchased this phone for the camera. Any suggestions anyone?
     
  23. Heatherenea93 macrumors newbie

    Heatherenea93

    Joined:
    Nov 30, 2017
    #24
    Nope mine does the exact same thing and I absolutely hate it. I take the best pictures at least I think so with any other iPhone but when it comes to the x the eyes are terrible. The only place it doesn’t do it is outside in natural light.
     
  24. Hollywood007, Dec 4, 2017
    Last edited: Dec 4, 2017

    Hollywood007 macrumors newbie

    Joined:
    Dec 4, 2017
    #25
    I’m experiencing the same issue on my iPhone X and it happens a lot in almost every picture, it’s terrible. Not only that it adds red eye to strangers in the background as well if you’re taking pictures where there is a lot of people like a festival or club. I use PS Express to remove the red eye in some cases because it does a much better job than the native app. But it’s almost impossible to eliminate red eye of people looking sideways not facing the camera regardless of the app you use. For a $2K phone the low light pics of people with flash are crap. How does Apple not test for these situations after 10 years on the market and a team of engineers????

    They need to fix it with some sort of strob flash effect before the flash goes off.
     

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