Reports Suggest Ring Allowed Employees Unfettered Access to Customer Camera Feeds

Discussion in ' News Discussion' started by MacRumors, Jan 10, 2019 at 1:18 PM.

  1. mi7chy macrumors 603


    Oct 24, 2014
    Most people just get the Ring doorbell so it's mostly a non-issue. Ring is playing catch up with Nest Hello as far as recognizing and announcing who's at your door.
  2. C DM macrumors Sandy Bridge

    Oct 17, 2011
    All of this was from before Amazon got involved.
  3. rcooked macrumors regular

    Feb 3, 2015
    Might explain not wanting to implement HomeKit....

    Doesn’t Apple require some pretty strict standards with that?
  4. keysofanxiety macrumors G3


    Nov 23, 2011
    I really, really hope that’s a massive coincidence and it got that ad from elsewhere. Otherwise that’s actually terrifying.
  5. Bengy66 macrumors regular

    Nov 22, 2012
    St. Louis, MO
    I know you are j/k however the problem is that the least of your/our worries. Get many? How often? From what store? Probably scan the shipping barcode from the camera...know exactly where it’s coming from.

    Facial recognition knowing exactly who is visiting who.

    Knowing exactly when you leave and come back from work. Know exactly where the camera feed is.

    Then imagine this unencrypted data is hacked...
  6. Analog Kid macrumors 601

    Analog Kid

    Mar 4, 2003
    I'm sure Amazon is shocked, shocked, to find that privacy violations are going on in there...
  7. macduke macrumors G3


    Jun 27, 2007
    Central U.S.
    Not good but I always kinda assumed this was the case which is why I put them outside my house and not inside. And I just got their alarm system for Christmas that I still need to install, but fortunately there are no cameras as a part of that and it’s only $10/mo which includes the $6/mo I’m paying now for both front and back camera DVR.

    They’re likely trying to find a way to decrease the number of false positives for motion. For instance I have my front door set to people only, yet if a car next door backs out and the headlights briefly sweep across the side of my house that is in frame, it often triggers the alert. In the back when the furnace kicks on, my floodlight cam will sometimes be triggered because some steam comes out of the back of my house and the cloud drifts across the top of the frame. I’ve even tried setting up motion zones to account for this but it’s just not possible to get around it and have it still be useful.

    Between this and the lack of transparency on where in the hell HomeKit support is after all these years, I’m really wondering if I should have gone with something else.
  8. MN7119 macrumors 6502

    Mar 7, 2011
    I have a Ring doorbell and love it. It shows the walkway and street in front of my house. Last year there was a robbery in the house across the street. Police came to my house and asked to see the recorded videos. Ring got the car that dropped the robbers at the home. Crime was solved and robbers are in jail. In my case, if Amazon, Google, Jeff Bezos, his wife, Tim Cook or anyone else wants to see what happens on the street in front of my house, be my guest!!!!!!
  9. tCdemon macrumors member

    May 26, 2008
    Rossmoor, CA, USA
  10. gertruded macrumors 6502

    Jul 5, 2007
    Northwestern Illinois
    Behind Winston’s back the voice from the telescreen was still babbling away about pig-iron and the overfulfilment of the Ninth Three-Year Plan. The telescreen received and transmitted simultaneously. Any sound that Winston made,
    above the level of a very low whisper, would be picked up by it, moreover, so long as he remained within the field of vision which the metal plaque commanded, he could be seen as well as heard. There was of course no way of knowing whether you were being watched at any given moment. How often, or on what system, the Thought Police plugged in on any individual wire was guesswork. It was even conceivable that they watched everybody all the time. But at any rate they could plug in your wire whenever they wanted to. You had to live — did live, from habit that became instinct — in the assumption that every sound you made was overheard, and, except in darkness, every movement scrutinized.
  11. budselectjr, Jan 10, 2019 at 6:29 PM
    Last edited: Jan 10, 2019 at 6:40 PM

    budselectjr macrumors 6502a

    Oct 6, 2009
    Well duh. How else are they going to train their algos? I guarantee the TOS that you never read but accepted lets them do this as well.
  12. Mark Booth macrumors 68000

    Mark Booth

    Jan 16, 2008
    We have thirteen 4K resolution cameras around our property. The Ring doorbell is just an "extra" camera. I purchased it for the convenience of being notified quickly when someone was at the front door plus the ability to record audio and talk to the person.

    What I did NOT purchase it for is to allow Ring and its employees unfettered access to my doorbell's camera feed (and, presumably, audio feed too). That is INVASION OF PRIVACY as far as I'm concerned.

    I will be removing our Ring doorbell and I will be contacting the company to seek a full refund. If they refuse, I will file a lawsuit in small claims court to seek reimbursement for the cost of the doorbell plus court costs.

  13. pdaholic macrumors 65816


    Jun 22, 2011
    All that AND they will know about the unfortunate mole on my right buttock which is a perfect silhouette of president Trump.
  14. Pbrutto macrumors 6502a


    Apr 21, 2015
    Eastern PA
    Amen brother, got a
    4bay Synology just for this purpose, never had any intention of sending video to anyone but myself. I need to up my game and adjust the settings to VPN only.....I already VPN to my house anyway....
  15. Jimmy James macrumors 601

    Jimmy James

    Oct 26, 2008
    This beats repeating. This is the primary reason I’m staying the the Apple system.
  16. dontwalkhand macrumors 601


    Jul 5, 2007
    Phoenix, AZ
    Don’t forget there’s a Netatmo product coming out with HomeKit support and NO CLOUD! Just an SD card and talk about an awesome selling point because the moment they go on sale I’m getting one of these.

    Speaking of which where is that HomeKit support from ring?
    --- Post Merged, Jan 10, 2019 at 7:02 PM ---
    It would be cool to have ADT look at my driveway all day long and catch a criminal in the act. It’s not inside my house so I wouldn’t care.
    --- Post Merged, Jan 10, 2019 at 7:03 PM ---
    Look into the Netatmo doorbell, HomeKit and only saves to an SD card. No cloud and no BS subscription. No I don’t work for them, I just want the product already!

    I knew why I refused to buy a ring. Good thing I didn’t
  17. Romey-Rome macrumors regular

    Oct 23, 2012
    Get your own NVR. Ta hell with the cloud stuff - at least for this.
  18. JosephAW macrumors 68000


    May 14, 2012
    All our cameras are on our intranet. We have no internet connectivity at our location so I don't have to worry. Any cameras we purchase have to operate without internet access. I wonder if the Ring camera can be set up on an intranet?
  19. Digital Dude macrumors 6502

    Digital Dude

    Oct 12, 2008
    Arizona where freedom still means something
    Well, that's another product that I'm removing from my 'wish list.'
  20. warp9 macrumors member


    Jun 8, 2017
    "...such as people kissing, stealing, and guns being fired."

    All at once?
  21. fairuz macrumors 68000


    Aug 27, 2017
    Silicon Valley
    So it's either this or my current setup that's private but also really crappy. TBH would rather have this unless I get around to building a better DVR.

    There really needs to be a better open source solution that'll run on commodity hardware. Or maybe there is now that I've stopped researching it.
  22. Jimmy James macrumors 601

    Jimmy James

    Oct 26, 2008
    Yeah, I also use them on both my compound and large estate.
  23. Solomani macrumors 68040


    Sep 25, 2012
    Alberto, Canado
    Amazon's Leader just lost billions and billions of his wealth to his now-ex-wife (divorce just granted by court). Hehe Karma.
  24. Gashole macrumors newbie

    Sep 9, 2014
    Nobody should be surprised at this. Anything you have in your home that is connected to the internet does this. Echo, Google Home, Nest, drones, <insert any cloud enabled camera here>, etc. If you don't want your private data being made public, don't put it in the cloud in the first place.
  25. C DM macrumors Sandy Bridge

    Oct 17, 2011
    You are saying that simply having any of these devices means anything and everything you do at home is actually being shared and is therefore public whether or not you agree to it, simply because you have such devices?

Share This Page