Restore from backup is missing

Discussion in 'Apple Watch' started by PieTunes, Oct 10, 2016.

  1. PieTunes macrumors 6502

    PieTunes

    Joined:
    May 6, 2016
    Location:
    San Diego, CA
    #1
    Good day,

    I got my Apple Watch back from depot today (the rubber gasket around the crown came out so they replaced the watch). I'm trying to restore from a backup and the list to restore from is only showing backups from April and before, not the backup that was done when I unpaired the watch last week before they took it in for service.

    Please correct me if I'm wrong, but I'm assuming that since the backup from last week was on OS 3, then the list when you try to restore a backup will only show backups that are compatible with the version that is currently on the watch? Would this be why the restore list is only showing OS 2.2 and lower backups, because there's a good chance the watch doesn't have 3.0 installed on it yet?

    I'm assuming the best course of action at this point would be to:

    1) Pair and set up watch as new
    2) Update watch to 3.0
    3) Unpair watch
    4) Restore watch and the backup from last week will show up on the list

    I hope this is the case, I am afraid to lose all my health and exercise data I've accumulated all this time. Please advise, and thank you.
     
  2. Julien macrumors G3

    Julien

    Joined:
    Jun 30, 2007
    Location:
    Atlanta
    #2
    Yes, follow the 4 steps outlined by PieTunes :D and you should be good to go.
     

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