Yep, I have that on mine as well. I assumed it was something to do with glue, maybe it's the anti-reflective coating.
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Retina MacBook Pro Users Complain of Anti-Reflective Display Coating Wearing Off
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This is not cosmetic.
This is functional.
Apple should be doing free repairs for _ALL_ machines with this problem.
Time for a recall.
If Apple doesn't do a voluntary recall then it is time for a class action suit.
I'm not a fan of class action suits but Apple's behaving badly on this.
This is functional.
Apple should be doing free repairs for _ALL_ machines with this problem.
Time for a recall.
If Apple doesn't do a voluntary recall then it is time for a class action suit.
I'm not a fan of class action suits but Apple's behaving badly on this.
No. That's not it either. I've never sat anything on my rMBP.
It's a defective coating on some notebooks. Simple as that. Not everything is the user's fault.
I dropped my 2012 rMBP off on Friday for the extended GPU repair program. I showed them the ablating of the screen coating and they said they've never seen it before and a new screen would be ~$600. However, they did also mention that they are not allowed to use any kind of cleaners on the retinas in the store, only a cloth. It would have been nice if they told me that 3 years ago..
The Nintendo 3DS has the same problem. Nintendo and Amazon had a big fight about it and that is the reason why the American Amazon store doesn't carry Nintendo systems. Amazon said it is a design flaw and Nintendo says it isn't. That is why I always kept a glasses cloth sandwiched between my 3ds screens before I bought my screen protector.
And because you say so, it's PROOF? ok....
No. But I can say for sure I've never sat anything on top of my rMBP. And if I did it would compress in the middle. Mine peeled all along the edges starting at the camera. Which also tells me it's not a cleaning problem or it would be all over. I think it's a defective coating application on some notebooks combined with some stress/flex. Be curious to see if those that travel a lot see it more often than those that just use their rMBPs at home.
Every single equipment manufacturer has issues. Every one. I sell multi million dollar gear that still has bugs and issues. But Apple just fixed my rMBP in two hours. TWO. HOURS. Good luck getting that service from Dell or HP or anyone else.
I never place anything on top of my MBP, yet I have this problem. How do you explain that?
Funny enough.... I have the exact same issue on my MBA late 2011, so not only on retina screens. I went to Apple store, and was sent back with info about i must pay for a new screen if it should be fixed. They claimed it is because it has been under preassure.
Agreed. Apple take way too long to recognize issues, especially for its products such as MacBook Pro which are quite expensive.
Applecare ( AC ) on some of these 2012 machines will be expiring soon leaving the users in the lurch, like Macbook Pro 2011 owners. Until this issue is recognized, those affected users will have to pay for design faults out of their own pockets when AC expires.
Its a shame Apple don't allow extensions to AppleCare. I'd certainly take it - its been a year since my 2011 AC expired. My MacBook Pro 2011 is still a great machine, having replaced HD with SSD and maxed out memory etc, and don't want to replace it soon.
Well if the MacBook Pro GPU fiasco is any measure of how long it takes for them to deal with this stuff then it'll go something like this:
- MacRumors produces a story about defective hardware
- Class action lawsuit follows suit
- Apple remains mum for an extended period of time
- Magically 3 to 4 months after the MacRumors story Apple announces a 1 year extended repair program.
Outrageous that Apple wouldn't take responsibility for this. I don't have a Macbook Pro with an anti-reflective coating, but I'd be mad as hell if this was happing to my laptop and Apple was trying to charge me $320 (standard repair fee) to fix it.
I remember my old titanium powerbook G4 used to have keys that would scratch the screen when the cover was closed. I was also told to keep a cloth on the keyboard when the case was shut.
My Macbook Pro (mid 2010) had another defect in the logic board that didn't start to display itself until after the recall period had ended. Less than a year after the recall ended I started to get random restarts and took my computer in. I was told that since the recall was over I'd have to pay for the repair myself.
Any computer brand/product line can have a defect; that's not the issue for me. What ticks me off is when the company doesn't take responsibility for it. They issue general warranties for random stuff that can happen to your computer. But there is nothing random about 50% or more of a product all failing in the same way. In that case, Apple (or anyone else) should stand up and take responsibility that they sold a lemon. They should issue a recall and that recall should stay open for anyone who suffers that exact problem indefinitely. If that sounds too generous/expensive for the company, well, that's what insurance is for.
I remember my old titanium powerbook G4 used to have keys that would scratch the screen when the cover was closed. I was also told to keep a cloth on the keyboard when the case was shut.
My Macbook Pro (mid 2010) had another defect in the logic board that didn't start to display itself until after the recall period had ended. Less than a year after the recall ended I started to get random restarts and took my computer in. I was told that since the recall was over I'd have to pay for the repair myself.
Any computer brand/product line can have a defect; that's not the issue for me. What ticks me off is when the company doesn't take responsibility for it. They issue general warranties for random stuff that can happen to your computer. But there is nothing random about 50% or more of a product all failing in the same way. In that case, Apple (or anyone else) should stand up and take responsibility that they sold a lemon. They should issue a recall and that recall should stay open for anyone who suffers that exact problem indefinitely. If that sounds too generous/expensive for the company, well, that's what insurance is for.
Why is everyone ranting that Apple isn't taking care of people? Many of us have had ours fixed with zero issue. If you got sent home saying it was cosmetic go back and raise hell.
I have never seen a (normal) wear and tear like this. Have two macbooks, an 2011 pro and 2014 Air, no problems with the screen whatever. Can't imaging what you have to do to have your macbook look like picture 2, doubt whether this is an 'Apple production error'.
Come on, really and you could not have figured this one out by yourself?
Btw, just a heads-up: you cannot dry your kids in the microwave as well
That DOES sound like a defect, unlike the throw-up picture, which looks like a bad cleaner was used.
Most of my Apple products were fine, except my iPad Air. At about 45 days in, I was using the iPad, and I just TOUCHED the screen lightly in a corner and it shattered the whole screen. Nobody at the Apple store believed me. I found it hard to believe myself as well. I found other people in message boards saying the same thing. Apple took the iPad back and replaced it, and that new iPad Air has never had a problem.
So, I think these defects happen, but they're very rare. Don't blame Apple for all their devices being defective, but some are.