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The Monster screen clean kit works great.

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It's not related to keys. It started along the borders where there is not any contact with keyboard's keys.

nothing on my borders. it started around the area between the trackpad and where the space bar starts after around a year and tiny tiny dots all over the center of the display. at first i thought its just traces of wet drops or something but i couldnt remove them and after another half year it started to get worse and worse around the trackpad area. ive never tried more than water on it.
 
The oils from my skin have worn off the keyboard's coating for three laptop in a row, dating back to 2007. That 2007 laptop had its aluminum coating wear off, but my latest MacBook Air seems good in that department (true aluminum body, not a coating).

The keyboards develop larger clear spots where the backlight shows through.

I've never seen the screen be affected first-hand yet, but now I'll be more careful about touching the screen's surface, as I believe skin oils are corrosive. This may explain why the screen making contact with the keyboard has cause the problem for some users.

Yeah, I think you nailed it: oils from your fingers transferring from the keyboard to the screen are breaking down the coating so that it eventually just wipes off. (At least for the coating in the center of the screen... maybe the edges are occasionally getting direct finger contact?)

Well, anyway, I get a lot of oil build up in the middle of my 2011 11" MBA that is clearly off the keyboard. (Not causing any real problem for me -- I don't think I have an AR coating in the first place.)
 
You are absolutely correct. if the parts are defective, Apple is required by law in many places to replace it, even if the warranty has expired.

apples failure to fix the problem free of charge is troublesome, incomprehensible and extremely unethical.

If the parts were defective when you purchased the item, the seller is required by law to fix the problem, at least in the EU and Australia. The seller may or may not be Apple (on the other hand, the rule applies to all products you buy in an Apple Store, whether made by Apple or not). "Defective" includes items that had hidden defects when you purchased the item. If it breaks after a "reasonable" time then the seller doesn't have to do anything. And after a certain time (6 months in the EU) the buyer has to prove that the item was defective when purchased.
 
I can imagine this is only happening to people who use some crappy cleaner to their displays.

Just use microfiber cloth and some water. My screen is still perfect after 2 years. Not even a scratch.
 
Yeah, I think you nailed it: oils from your fingers transferring from the keyboard to the screen are breaking down the coating so that it eventually just wipes off. (At least for the coating in the center of the screen... maybe the edges are occasionally getting direct finger contact?)

Well, anyway, I get a lot of oil build up in the middle of my 2011 11" MBA that is clearly off the keyboard. (Not causing any real problem for me -- I don't think I have an AR coating in the first place.)

However it happens only with these display so it should be a design fault. Nothing similar happened before with my other laptops.
 
been using 50/50 isopropyl alcohol and water mixture and 'dirty' cotton t shirts for the past three years. absolutely no problem in my 2011 MBP!


Yeah it's funny because I've been using a MF cloth and water for a while now to clean my 2014 rMBP and there does appear to be leftover streaks and stains on the screen, but not necessarily that bad.
 
I can imagine this is only happening to people who use some crappy cleaner to their displays.

Just use microfiber cloth and some water. My screen is still perfect after 2 years. Not even a scratch.

And you'd be wrong. ;) Good cleaner. Good cloth. And mine went in for repair this morning.

The good news is that I asked them to expedite the repair as I'll be on the road this week and just got my email that it's ready. 2 hours from drop off to email. Amazing.

EDIT: If this was a glass cleaner problem we'd be seeing the coating come off all over the glass. Not starting on the edges most of the time. So it's either oil breaking it down or the flex on the edges of the display..or both. It's a bad coating. Simple as that.
 
Had this happen to me a few months ago, right after my AppleCare had expired. It was originally just at the top, by the camera, but it started to form in the middle of the screen and grew quickly.

Apple offered to fix it at no charge over Christmas, and it was literally a 3-day turnaround time. Awesome.
 
I wonder how the iPads Air 2 will be doing with its rather significant coating? I think iPads are touched and cleaned so often, we would have start to have heard if there was any issue with it.

Good luck to all affected by this.
 
2012 rMBP w/ screen deterioration

I have a 1st gen 15" rMBP fully loaded. This started for me just over a month ago. I only use damp lint-free cloths and iKlear to clean my screen. I'm still under AppleCare but the store in Mission Viejo, CA told me it was my fault because I'd (or someone else) had clearly cleaned the screen with alcohol, which has NEVER happened. It's extremely frustrating to 1) have this happen to an expensive machine that I take immaculate care of, and 2) be accused of something that has NEVER happened.

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I have a 1st gen 15" rMBP fully loaded. This started for me just over a month ago. I only use damp lint-free cloths and iKlear to clean my screen. I'm still under AppleCare but the store in Mission Viejo, CA told me it was my fault because I'd (or someone else) had clearly cleaned the screen with alcohol, which has NEVER happened. It's extremely frustrating to 1) have this happen to an expensive machine that I take immaculate care of, and 2) be accused of something that has NEVER happened.

Image

You should talk to Apple directly (not the retail store) and let them know how you were treated.
 
Apple really needs to listen to practically everyone who has ever used the 30" Apple Cinema Display, and go back to using that type of anti-reflection screen, which was better than anything before or since. Mine is still absolutely perfect after 8 years of heavy use and clumsy cleaning, and unlike every mac display before or since, it doesn't reflect at all no matter what conditions it's in.
 
If you use a silicon keyboard protector it will invisibly scratch the MBP glass screen.

Just swipe the screen with a clean wet cloth and you will see the marks of the keys on the screen.
 
stop complaining about cleaning. THIS is not the case here. The problem is Because people use to put heavy objects on their laptop and the entire chassis touch the screen.
Try in an Apple store and stop this non sense
It's a user that put pressure on the screen when is closed
 
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