i kind of hate to post this because i don't want to see good customer service taken advantage of but i just have to say something for the way mr Zoltan handles his company.
i ordered a neo in white and black for me and the wife on a wednesday. i had the black one in my hand on friday. the white one didn't show up. on tuesday i emailed customer service and mr Zoltan emailed me back saying he was sorry and please email him the order number and he would get it out immediately.
while i was looking for the email with the order number, the white one arrived. i emailed mr Zoltan back and told him that it just showed up and all was good but i had a question for him. my black neo which had been on my phone for five days seemed a bit loose at the bottom and i was just wondering if this was to be expected.
he wrote back in five minutes that another black one was on it's way to me to replace the "defective product" (his words) and that he apologized for my inconvenience.
i can tell you this- i will never have a qualm about ordering from switch easy and i will heavily recommend them to my friends. that is what good customer service is all about.
i love this case.
I agree with you. I had a Capsule Rebel that was in Zoltan's words, defective. He replaced it with a Neo for no charge and told me to keep the Rebel. I like this type of customer service. It's rare to find people that take care of their customers like Switcheasy does.