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Rite Aid Disables Apple Pay Support After Initially Accepting Payments

giantfan1224 said:
They're still getting paid, aren't they? Causing extra work for them? Like overtime or working weekends or something? Working without pay? I don't understand. Heaven forbid an employee be made to work during his/her shift, right?
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There are other ways to send the same message. A store clerk has no say on corporate policy. Why not send the message directly to Rite-Aid corporate.
 
giantfan1224 said:
When paying with your phone becomes as much a standard as paying with a credit card, you don't think the hundreds of millions of iPhone users will be a bit more than a blip on the radar?
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The key word here is "when".

NFC and paying with your phone are not currently standard, and won't be standard for many many years down the line.
 
applefan12345 said:
Some business, such as Rite Aid and Best buy, rely heavily on their "Rewards" programs.

I don't belive Apple pay supports loyalty programs. MCEXchange seems like it does according to their website.

So it makes some sense why rite aid would not allow apple pay since those customers will opt for Apple pay as opposed to using their rewards card. Rite site looses "stickiness" with their Apple pay customers.
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I was able to enter my loyalty card at Rite-Aid yesterday and pay with Apple Pay (the cashier did require me to sign the receipt). Fortunately I'm in coastal Southern California and have numerous choices as to where I spend my money...
 
caesarp said:
No. Think Blu-ray vs. a DVD encoded by your merchant, that has pop-up ads, tracking devices and loyalty programs built into it and forced ads that run for 30 minutes, before you can watch the film.

No, its not like BluRay vs. HD DVD at all.
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I apologize for my seemingly imperfect analogy. Hopefully the erudites were still able to catch my drift?
 
tmiw said:
Or enough time to disable the readers altogether. Remember, MCX retailers are responsible for something like 20% of all US retail spending, and more could (and probably will) join based on the promise of data mining and not having to pay the 2% or so to Visa/MC for every credit card transaction.
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Until so few customers sign up (which is my prediction), it will ultimately fail. who wants adds, tracking and direct tie-ins to their checking account?
 
giantfan1224 said:
They're still getting paid, aren't they? Causing extra work for them? Like overtime or working weekends or something? Working without pay? I don't understand. Heaven forbid an employee be made to work during his/her shift, right?
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Yes.
  • They still get paid.
  • You still get to fantasize that complaining about Apple Pay puts you in league with Rosa Parks.
  • Everyone else in the store gets to witness firsthand what smug douchey entitlement looks like, hopefully capturing it on video.
It's win-win all around.
 
spectrumfox said:
Wow... and people wonder why iPhone users are generally looked down upon in society for being self-entitled...

Please stop... You're not helping... You're just making the rest of us look very bad.
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Wow... and it is no wonder that some people generalize or project too much. Please stop.
 
caesarp said:
Until so few customers sign up (which is my prediction), it will ultimately fail. who wants adds, tracking and direct tie-ins to their checking account?
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I've found that consumers in the US rely solely or very heavily on cost to make purchasing decisions. That's why I can't say for sure whether MCX will fail.
 
macfacts said:
It isn't Rite Aid's problem. They don't want to pay the apple tax. You do know Apple gets a cut of every sale with apple pay, right?
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Except Rite Aid also disabled it for Google Wallet, it looks like they don't want to use NFC at all.
 
spectrumfox said:
Wow... and people wonder why iPhone users are generally looked down upon in society for being self-entitled...

Please stop... You're not helping... You're just making the rest of us look very bad.
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Apple users are 44% of all smart phone users (probably nearing 50% with the Iphone 6 launch) in the US; probably 75% in the most educated, affluent demos own something Apple.

So, who looks down on Apple Users exactly since they're the locomotive of the US economy?

Since they are more educated and have more money, I'm guessing they're entitled to what their money and education pays for... Nothing less, nothing more.

BTW, you do realize that this is a mac forum were you troll relentlessly. You look down on people here, no question, but you are not the general public.
 
ptb42 said:
Sorry, but I have no obligation to shop anywhere, except possibly government agencies with no competitors.

But you are correct: there's no point in harassing the cashier. Ask to talk to the manager, and tell them you won't be back.
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Also use the "contact us" feature of stores' websites and request Apple Pay/Google Wallet support. Explain that you are concerned that they are not accepting secure tokenised payment systems in this era of rampant POS malware and debit/credit card fraud.

Explain that you will not shop at a store that is pushing a system that has to be connected to a bank account (talk about insecure!) and will go to the competition (list local competing stores that do accept Pay/Wallet so that they know you are serious) that puts YOUR security first, not its own convenience.

But be polite about it! Being rude is a good way to get your comment ignored.
 
NachoGrande said:
Nope, But I will continue to use my credit card though. It has worked for the last 20 years and never had a "hiccup" and I never looked like a tool waving my phone over a POS and nothing happens.
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"Sir, I don't that Nokia 8510 is compatible with NFC payments."
 
Keirasplace said:
Apple users are 44% of all smart phone users (probably nearing 50% with the Iphone 6 launch) in the US; probably 75% in the most educated, affluent demos own something Apple.

So, who looks down on Apple Users exactly since they're the locomotive of the US economy?

Since they are more educated and have more money, I'm guessing they're entitled to what their money and education pays for... Nothing less, nothing more.
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Thank you for further proving my point about self-entitled iPhone users.

Yeesh, some people think they've above everyone else just because they bought an iPhone. Absolutely astonishing.
 
ebika said:
pay is definitely introducing new selective pressure on my shopping choices. I cringe every time a story comes out where some merchant has had a data breach or skimming attack that resulted in my cc details leaking out. I'm covered from fraud by the banks, but it's one more thing to have to monitor.
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That raises a very good point . Sure you are protected from fraud but what about overcharges and late fees when your auto pay bounces cause someone drained your account before the banks fraud system caught it and froze everything. What about all that hassle of getting a new card and updating everything.

I haven't shopped at Target or Home Depot since those leaks happened. And I won't until I'm certain they have their game together
 
If Rite Aid refuses ApplePay then let's shop at stores that have it. Rite Aids prices are no better than Walgeens, Duane Reade CVS etc. RiteAid needs the customer more than we needs them!!
 
tmiw said:
I've found that consumers in the US rely solely or very heavily on cost to make purchasing decisions. That's why I can't say for sure whether MCX will fail.
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Well maybe this will work for low income customers. By the sophisticated more high level income customers (which are a more desirable market) will not go for saving 35 cents, but have ads and less security and can't pay with credit card.
 
NachoGrande said:
Man Apple is messing up once again. Reminds me of Microsoft in their prime. yay yah I know it's the pay providers not Apple 🙄


Save yourself the quotes. My point was that these inconsistencies should have been handled ahead of time. I have no confidence in Apple Pay right now. As I said before I tried to use is 3 times and it worked 1 time. My credit card has never let me down and until it gets to that point it's just easier for me to pull my card out.

And for the record I bought the iPhone 6 strictly for Apple Pay...
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WTF? Exactly how is this Apple's fault? Rite-Aid made a specific decision to disable it (and accidentally disabled Google Wallet at the same time). This is nothing more than their desire to control their customers from using a system that prevents them from gathering my personal information. They've lost my business, period. Not that it matters. I much prefer Walgreen's, anyway.
 
LordVic said:
Wow.

its not in the employees job description to clean up entire aisle of mess due to angry customers. For the most part, your average bagging clerk / checkout clerk is being paid minimum wage.

Your attempt at a "demonstration" is only going to make them do the extra work of having to take all those groceries you took to the register, BACK to the store shelves and restock them. Potentially reverse an entire transaction, and any responsibility that the store owner is likely to dump on their lap for you refusing the sale.

Don't be a dick. Seriously. A childish act like that isn't even targetting the right people. The Store clerk has absolutely zero say over what payment options are accepted. They're not going to be able to change anything or even help you get what you want.

If you want to voice your concern that you wish to use your payment of choice. Don't shop there, write them a letter, Complain to their sponsors / suppliers.

Being a dick isn't making a statement other than you're a petulant twit who wants to throw a temper tantrum like a 4 year old.
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By the way, I didn't say I would resort to this kind of thing. I'm not the OP. I just don't think it's as big a deal as some of you are making it out to be. Seriously. It's not even worth the time it took for you to make this protracted response.
 
NachoGrande said:
Man Apple is messing up once again. Reminds me of Microsoft in their prime. yay yah I know it's the pay providers not Apple 🙄


Save yourself the quotes. My point was that these inconsistencies should have been handled ahead of time. I have no confidence in Apple Pay right now. As I said before I tried to use is 3 times and it worked 1 time. My credit card has never let me down and until it gets to that point it's just easier for me to pull my card out.

And for the record I bought the iPhone 6 strictly for Apple Pay...
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Do you always comment before you have a clue what you're talking about? This has nothing to do with Apple. Learn to read. 🙄
 
macfacts said:
It isn't Rite Aid's problem. They don't want to pay the apple tax. You do know Apple gets a cut of every sale with apple pay, right?
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Another willfully ignorant post.

Apple gets their cut from the issuing bank, out of the fee the bank already collects.

There is no difference in cost to the consumer or the merchant, in comparison to using the physical card that was loaded into Passbook.
 
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