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Rite Aid Disables Apple Pay Support After Initially Accepting Payments
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APlotdevice
macrumors 68040
I'm sure Rite Aid and its Kin will turn NFC back on after wasting a few years trying (and failing) to promote MCX.
They're not alienating anyone. They still accept cash and cards, the two most used methods of payment in the United States.
Try to get a little perspective here...
You did read the article right? It wasn't apple's fault this happened and even some of the other issues that's been reported have been issues on the banks end
I've read and been told that a terminal doesn't need to have an Apple Pay sticker on it for Apple Pay to work. It just needs to have the contactless payments icon (below) to work. So...is that not actually the case?
It said they turned off Google Wallet as well, so maybe they just turned off their NFC processing somewhere in the pipeline.
It's pretty brazen to turn something like that off on customers.
Folks who care about such stuff, should consider going to competitors whenever possible.
Not sure if that's original or not, but I am sure that it's wrong. This isn't a bug, and it's not a problem that the store didn't have enough time to implement it. It's simply a (bad) business decision on Rite Aid's part. They have a vested interest in a competing system and they're allowing that to interfere with their core business. It's just plain stupid.
Icaras
macrumors 603
Actually, that and some Panera Bread, so it evens out I think 😉😀
Going to try Chevron today.
This is correct from what I've heard, it'll be a bar code displayed on any smartphone that the POS scanner "sees"...but it'll be tied to checking accounts and not credit cards (hence no 2.5% skim for sales that happens with credit/debit cards).
charlituna
macrumors G3
giantfan1224
macrumors 6502a
I'm not sure why this is hard to understand. If I walk into a Rite Aid to buy some shaving cream and I they won't take Apple Pay, then sure, I'll find another quick way to pay for it but what about the next time? If it's just as convenient to go to Walgreens, CVS or wherever, then I'm probably going to avoid Rite Aid. Especially if my goal is to completely get rid of my wallet eventually (which it is).
You've never worked in retail, have you?
When an employee has to clean up after a customer's tantrum over Apple Pay, that's one less employee at the checkout counter, or one less employee to stock shelves. That leads to customer complaints. These complaints make their way up the chain of command, but since **** rolls downhill, it becomes the employee's fault. They weren't around to check out customers waiting in line. They weren't around to restock the Magnum condoms for the horny 16 year old who buys them hoping he'll be able to fill them out. It looks bad on their performance review, it possibly puts their job at risk. All because of some self-entitled prick's hissy fit over bloody ApplePay.
street.cory
macrumors 6502
Amen. A lot of that going on. Heck, I almost always read an entire thread before posting so as not to repeat someone else.
Taz Mangus
macrumors 604
And what is there to re-read. You are blaming Apple for Rite-Aid not accepting the Apple Pay. The key here is Rite-Aid turned off the ability to accept Apple Pay. Apple had no control over what Rite-Aid accepts for payment.
Please explain how this is a problem with the roll out of Apple Pay.
Not anyone? A quick scan through this thread shows that they've alienated many. I have an iPhone 5s that I plan on keeping for at least another year, so you might think that this doesn't affect me. The truth is though that they have alienated me because I don't want a store telling me what payment system I can use. It's one of the reasons I don't shop at CostCo: I don't have or want a Discover card, and even if I had one I'd insist on being able to use one of my other cards there.
bawbac
macrumors 65816
Taz Mangus
macrumors 604
giantfan1224
macrumors 6502a
I have worked retail. And apparently you're not the only one here capable of melodramatic anecdotes.
bawbac
macrumors 65816
I'd rather have choices than a dictatorship of Apple telling me what I can and can not do with a phone.
Then provide small incremental updates that obsolete 2 year old products so you are forced to upgrade or have a crippled piece of HW/
Iconoclysm
macrumors 68040
Taz Mangus
macrumors 604
I am a bit surprised that you would want to have other people's personal and financial information stolen. After all that is what your are ultimately suggesting.
bawbac
macrumors 65816
Why not?
It sounds like the contract between Apple and vendors was not flushed out to prevent these types of abandonment of their version of existing technology.