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It's a waste of time sending e-mails to the guy at iphonerogerswireless@gmail.com

Just look at this:

Picture1-2.png


Puma

Really ??? Rogers does not use a Gmail email address? - What a surprise ! :rolleyes:
 
Really ??? Rogers does not use a Gmail email address? - What a surprise ! :rolleyes:

Yeah, I kinda knew that before I posted that... If you look at the previous posts you will see the people who contacted this guy and got a pretty legit response.

Dear Rogers Customer

Rogers and Apple are working together to provide the best plans available for the end user. The plans which were released today are yet to be finalized one hundred percent. The plans could change slightly or allot depending on customer response to the data or voice. Please feel free to submit ideas to this email and pass the the word along that way we can better fit the customers.

Thank You for the Response

Rogers Wireless

I was merely posting a clarifying message to anyone who still thought it was Rogers.

Puma
 
Scary Story

I'm not happy with limited data at all now!!! Here's what happened:

I went down to New York for the long weekend with my family. During our trip, we went to an Apple Store. I only had ten minutes to look around, and I went straight to the iPhones (I had never actually held an iPhone before). The first thing I did is check to see if it had the option to see data usage. It did, and it had 3mb. When I had to leave (10 min later), I checked the data usage again and it had 10mb used. In ten minutes, I used 7mb!!!

How can anyone's average data use be 100mb!?!? In one day, I could blow past 100mb with the iPhone.

P-79
 
Hmm, other than the fact that all Apple Stores have a free wi-fi hotspot, and unless you also quickly went through the settings and turned off the wi-fi radio, then you would have been using wi-fi.

Which of course would mean that nothing would be recorded on the EDGE usage.

I just tried twice to use as many MB as possible in ten minutes, and the most I could was 3.7 MB received and 0.3 MB sent, so 4 MB total. Of course, perhaps the EDGE reception could be stronger elsewhere.

My average monthly use IS 100 MB. The fact that people believe that gigabytes of data is being swallowed up is frustrating from my viewpoint as I want to see a mindful revolt over these plans.

I am not using my iPhone constantly when I am purely wireless. It tends to occur in episodes where I am waiting in line, or waiting for an appointment etc. And even when I do, I would tend to open up a site like MacRumors, and be directed to the mobile feed, and sit there and read, then scroll down, then read etc. I am not trying to open as many sites as possible. When I first got my Rogers wireless plan for the iPhone I truly felt I was going to use many times more than I do, and I continue to be surprised.

I still fear that the 3G phone will lead to data overages. Obviously, the first few months using it, I will be paying attention and getting an idea for the pace at which the 3G phone swallows data. There is the option to adjust the plan type, albeit with prorated data increases. This is assuming Rogers elects to end their insulting offers on the voice plans before launch.

Cheers.


I'm not happy with limited data at all now!!! Here's what happened:

I went down to New York for the long weekend with my family. During our trip, we went to an Apple Store. I only had ten minutes to look around, and I went straight to the iPhones (I had never actually held an iPhone before). The first thing I did is check to see if it had the option to see data usage. It did, and it had 3mb. When I had to leave (10 min later), I checked the data usage again and it had 10mb used. In ten minutes, I used 7mb!!!

How can anyone's average data use be 100mb!?!? In one day, I could blow past 100mb with the iPhone.

P-79
 
severe sense of entitlement
manic BB posting
wasted time and energy

It's not about affording it. It's about being able to use it the way it's supposed to be used, without having to monitor usage and always having to think twice before doing anything data-intensive.

Well, lower prices would be nice, but I can live with the prices if they just make the data unlimited.
 
It's not about affording it. It's about being able to use it the way it's supposed to be used, without having to monitor usage and always having to think twice before doing anything data-intensive.

Well, lower prices would be nice, but I can live with the prices if they just make the data unlimited.

personally, i think the government should just take ownership rogers and run it more like a service, like hydro. same with bell. communication is a necessity in the modern world.

then again, i am left wing, of the left winged canadians. communist? just a few molecules off.
 
Thought this post on the ruinediphone site was pretty funny:

"A three-year contract isn't a mobile phone agreement. It's a MARRIAGE. And I really don't feel like committing right now, Rogers, without an UNLIMITED DATA commitment from you. xx An Infuriated Non-Customer..."
 
personally, i think the government should just take ownership rogers and run it more like a service, like hydro. same with bell. communication is a necessity in the modern world.

then again, i am left wing, of the left winged canadians. communist? just a few molecules off.

Hydro isn't government run (at least in Ontario) anymore. They should allow some non-Canadian company in though... its not fair that they have a monopoly and there are not Canadian companies willing to go GSM. It should be a loophole.

Function Non-Canadian-Company-Loophole{
if (CanadianCompany has Monopoly && No CanadaianCompany Willing to step in){
Foriegn Company Allowed Entrance
}
}

I like it!
 
Hydro isn't government run (at least in Ontario) anymore. They should allow some non-Canadian company in though... its not fair that they have a monopoly and there are not Canadian companies willing to go GSM. It should be a loophole.

Function Non-Canadian-Company-Loophole{
if (CanadianCompany has Monopoly && No CanadaianCompany Willing to step in){
Foriegn Company Allowed Entrance
}
}

I like it!

good enough for me.
 
bketchum said:
Rogers 2007 revenue - $10,123,000,000
Rogers 2007 profit - $63,700,000

It's time for Rogers to understand how business works. Those are piss-poor gross profits.

Where the hell did you get that data? Rogers reported a profit of $254 million for FY2007. A quarter-of-a-billion dollars. If you factor out restructuring costs as a result of the acquisition of Fido which has been spread out over several years, the profit was actually much higher (like $0.46/share).

Their total revenue for the year was just over $2.6 billion... not this wacky $10 billion figure you just posted.

Their profit margin is roughly 10% of revenue. And like I said, once the costs of restructuring and acquisitions is factored out, it's actually much higher.

Put another way... Rogers has 2.61 million subscribers, and made about a $36 profit off of each of them in FY2007 (well, that's a median average—some customers are more profitable than others). This does not seem like much. However, in these terms, they are the most profitable carrier in North America.
RCI income statement states 10.32B revenue, with 7.77% profit margin. Maybe I'm reading it wrong or got the wrong year.

http://finance.yahoo.com/q/ks?s=RCI
 
bketchum said:
The Conservative Party had a war room full of lobbyists working the last election, including an individual representing the interests of Rogers Communications and Shaw Communications. These two companies donated significantly to get the Conservatives in to power. My guess is that the current Canadian federal government would have to be pressed pretty hard to step in to this ordeal.

It is illegal for companies and unions to make political donations in Canada. Individuals are limited to $1,000 per year. Many of the Tories decisions have actually angered big business. There were also no lobbyists in the war room. You are a liar.

Got any other conspiracy theories that make no sense? Come back when you have a clue.
Are you from Calgary Southwest? LOL.

There’s nothing to stop groups from helping federal parties indirectly. For example, buying millions of dollars in TV ads.

It may look like I’m off topic with this subject, but here’s something Canadian iPhone fans can chew on…

The Conservative Party knows that they have a soft underbelly with the fact that their 2006 election war room was stacked with lobbyist, so they’ve declared a ban on lobbyists in their war room for the next election.

Instead, they’re hiring PMO and war room staff that are deregistered lobbyists. Case in point: Sandra Buckler was a lobbyist for Rogers Wireless. Harper assigned her as director of communications for the last 2.5 years.

As James Travers of the Toronto Star writes today, “As Harper's unelected blunt instrument, she [Buckler] exercised more power than the Conservative caucus and most ministers.”

To verify, you can look up Sandra Buckler in the Lobbyist Registration System on the Canadian government website here:

https://orl-bdl.gc.ca/app/secure/ec...000lzioKMceEcg-gJeG5zaKT55:12edujrta?lang=eng

Here are all the lobbyists that worked in Ottawa for Rogers in the 10 years or so:

Christine Bogie
HEIDI BONNELL
Pamela Dinsmore
SANDRA BUCKLER
LIBBY BURNHAM
AGNES CHAUDRON
LAURENCE DUNBAR
KAZ FLINN
FRANCIS FOX
DUNCAN FULTON
RONALD GUIRGUIS
Michael Harris
DAWN HUNT
Francesca Iacurto
Gerald Kerr-wilson
CHARLES KING
Kevin Macintosh
MARK MARISSEN
HARRY NEAR
Terrance Oakey
RANDY PETTIPAS
JOANN ROGERS
Daniel Rogers
Edward S. Rogers
Nicolas Ruszkowski
JOHN SCOTT
FRASER SMITH
Will Stewart
Brian Tobin
PIERRE TOMSON
MICHAEL VON HERFF
TED WOODHEAD
 
Another response from Rogers...

Hello to you all...Just posting this to show that I did do my part and for posterity's sake.

Thank you for taking the time to write to us, we appreciate your use of
online customer service.

We apologize for the delay in responding to your email. We are
currently receiving higher email volume than normal, and are attempting
to answer all email as quickly as possible in the order they arrive.

In your recent email, you have informed us that you are not happy with
our iPhone price plans.

We are sorry to hear that our iPhone 3G voice and data packages value
are less than you were expecting. We would like to point out that they
do offer more data and airtime than our traditional packages and they
also come with the added features of bonus text messages and visual
voicemail. However, we appreciate that this release has come with
expectations from our customers.

Each carrier has a different pricing strategy. Rogers has designed a
pricing structure that offers high-value, flexible voice and data
packages so that Canadians can make the most of their iPhone 3G
experience.

To fully appreciate everything this device has to offer (phone, iPod and
Internet in one 3G device), our price plans include both voice and data.
We have a wide selection of high value, flexible plans to meet your
needs. Please note the following:

-The majority of carriers offering iPhone 3G worldwide do not have
unlimited plans for this device. Some carriers have implemented a "soft
cap" so the plan isn't truly unlimited. For example, in France the soft
cap is 500MB where we have a plan that includes 4 times that amount in
your bucket. Unlimited plans could end up costing you more for what you
don't use.

-Based on reports that the average usage for the first generation iPhone
was less than 100MB per month, our iPhone 3G plans more than accommodate
the vast majority of customers. Rogers's customers get 4 times the data
on our $60 entry level plan (400 MB) and 20 times the data on our most
comprehensive plan.

At Rogers we are always aiming to improve service to better meet the
needs of our customers and we appreciate your feedback. Your comments
will be passed along for further review and consideration.

We are pleased to have been able to address your inquiry. For additional
information please visit our website at www.rogers.com. You are a valued
customer and we thank you for your business.

For future email correspondence with respect to this e-mail, please
quote reference number XXXXXXXX

Regards,
Matt M.
Rogers Online Customer Service
http://www.rogers.com

Emailing them may not change their minds for July 11; however, you have a responsibility to let Rogers know that you are unhappy with their plans. Apathy is the single greatest threat to democracy. When you remain silent in the face of injustice, then tyranny wins. [steps down from soapbox]

If you are unhappy with the plans, then let Rogers know. It may not help, but then again, it just might (and it costs you nothing).
 
It seems that data-less plans are available- check out the updated page on rogers.com for the iPhone.

Is there a way to turn off 3G?
 
there was a way to turn off EDGE, so I'm sure you will be able to turn off 3G

but yeah I don't see new plans either... though I just poked through the terms & conditions and found this:

"Your iPhone will be enabled for data usage. If you subscribe to a plan with no data included, data charges at a pay-per-use rate of 5¢/KB for data sent and/or received over the Rogers network will apply, unless you subscribe to a data plan, which we highly recommend.
 
"Your iPhone will be enabled for data usage. If you subscribe to a plan with no data included, data charges at a pay-per-use rate of 5¢/KB for data sent and/or received over the Rogers network will apply, unless you subscribe to a data plan, which we highly recommend."

Edit:

CrzyCanuck72, you beat me to it!

This looks like "good" news. Maybe they added this in response to all the shouting?

I still don't know if the value is there. No data plan? Kinda sucks.
 
Is there a way to turn off 3G?

Not certain about the new iPhone & v2 software at this point, but with the original iPhone, you can turn Edge off manually, but as soon as you (or the phone) do something to trigger a network connection in the abscence of WiFi, it turns itself back on automatically.

The only defense against this is to not have a data plan for it to connect to - if you have an active plan, the iPhone will happily connect using it - whether you want it to or not.

The software is really designed for always on network connectivity.
 
if they release data-less plans that are comparable to regular voice plans (or allow you to use your own retention plan) AND sell the iPhone at the subsidized price, I would probably get one

but that might be asking for too much
 
iPhone Voice & Data Packages are available on a 36-month term service agreement.

*A $6.95 monthly System Access Fee (non-government fee), a monthly 50¢ 911 Emergency Access Fee (non-government fee) and a one-time $35 Activation Fee apply in addition to the monthly service fee. Local airtime over the allotted monthly minutes in the plan, long distance and roaming charges, any additional service options selected and applicable taxes are extra and are also billed monthly.

Wow, so yet another "small" charge to add to the ripoff that Rogers' release of the Iphone is turning out to be.
 
Interesting quote on a recent CBCNews.ca article:

CBCNews said:
Rogers backpedalled somewhat on Monday and said the plans announced last week are not the only ones available. Customers wishing to buy the iPhone can select other voice and data plans, including ones that have been designated for BlackBerry phones, including a recent deal that offers six gigabytes of downloading for $100.

"The [prices announced Friday] are only the plans that we think make the most sense for users," said spokesperson Elizabeth Hamilton.

Source: CBCNews.ca
 
* Applicable to all plans: Local airtime usage, data usage and/or text messages over that allotted in the plan, long distance and roaming charges, additional wireless service options selected and applicable taxes are extra and are also billed monthly. An Early Cancellation Fee (EECF) applies if, for any reason, your service is terminated prior to the end of the service agreement. The ECF is the greater of (ii) $1100 or (iii) $220 per month remaining in the service agreement, to a maximum of 400 (plus applicable taxes), and applies on each line in the plan that is terminated.

Yet more Crazyness.... $1100 cancellation fee? Thats just nuts. This might be a mistake though... as the way they phrased it, it actually doesn't make sense
 
The ECF is CRIMINAL (min $1100, max $7920??!!)

Just saw this (new?) page, linked from the bottom of the iphone rates page as "terms & conditions"):

<http://www.rogers.com/cms/html/iphone_vpterms.shtml>

Early cancellation fee: minimum of $1100. Jesus H Christ.

Actually, hang on a minute. Here is the full text from that page:

>An Early Cancellation Fee (EECF) applies if, for any reason, your
>service is terminated prior to the end of the service agreement. The ECF
>is the greater of (ii) $1100 or (iii) $220 per month remaining in the
>service agreement, to a maximum of 400 (plus applicable taxes), and
>applies on each line in the plan that is terminated.

So, if you cancel the contract the day after signing it, the penalty is $220 * 36 months = $7920.

The intent here is dubious, though; I don't understand the latter bit of the last sentence. A maximum of 400 what? Months? That's 33 years.

Also, where is article "(i)" in that list?

Am I reading this right?

-b
 
What are you guys talking about... getting an iphone with no data plan.

The point of the iphone IS to use a data plan. Not just a wifi spot.

Otherwise all your really doing is having an ipod touch and a phone in one.

So you get to carry one less device if you get the iphone.

You need the data plans. That is what the iphone was designed for.

Data + phone.
 
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