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Fido Tight Lipped

Here's Fido's reply to my question about current customers keeping their plans and options:

Dear Mr. *******,

We would like to thank you for visiting our website.

We are sorry to learn of your dissatisfaction regarding the iPhones plans offered.

We can simply say that more information will be brought forth on July 11th.

We invite you to check back on fido.ca at this time.

We wish you a nice day.

Cordially,

Carole | Consultant on fido.ca | Fido Solutions Inc.

For $1.25 only, you to call a taxi everywhere in Canada 24 hours a day, 7 days a week by simply dialing #TAXI ( #8294) from your Fido!
 
Here's Fido's reply to my question about current customers keeping their plans and options:

Dear Mr. *******,

We would like to thank you for visiting our website.

We are sorry to learn of your dissatisfaction regarding the iPhones plans offered.

We can simply say that more information will be brought forth on July 11th.

We invite you to check back on fido.ca at this time.

We wish you a nice day.

Cordially,

Carole | Consultant on fido.ca | Fido Solutions Inc.

For $1.25 only, you to call a taxi everywhere in Canada 24 hours a day, 7 days a week by simply dialing #TAXI ( #8294) from your Fido!

I just p!ssed my pants a little. I think our complaints are working!!!

P-79
 
What are you guys talking about... getting an iphone with no data plan.

The point of the iphone IS to use a data plan. Not just a wifi spot.

Otherwise all your really doing is having an ipod touch and a phone in one.

So you get to carry one less device if you get the iphone.

You need the data plans. That is what the iphone was designed for.

Data + phone.

The iPhone was the first to make the 'net useable on a handheld device... but that's not the only reason to buy one. I bought a phone last year with a camera, mp3 player, internet, video, games, you name it. I use it to make phone calls. I never use the other features. I haven't even used the camera. I want the iPhone for the elegant interface, visual voice mail and seamless, perfect syncing with my Mac. Sure it's great for surfing the 'net... but it also has the best phone interface of anything out there... by far. That's all I want. Any maybe I'll use the iPod and Camera too. Who knows.
 
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU like Mac OS X; en) AppleWebKit/420.1 (KHTML, like Gecko) Version/3.0 Mobile/4A102 Safari/419.3)

colemanj4 said:
Assume otherwise, or turn it off on the phone. Or get a different data plan, as Rogers has announced that it's allowed to do that now.

I didn't think you could turn off edge since that would disable voice as well

Data and Voice signals are two separate signals, requiring two separate radios in the phone.

On the iPhone 2.5G there is a setting where younay easily turn the EDGE radio off, rendering the unit essentially a Touch with phone and camera. SMS works over the voice signal.

I posted about this previously, but I'm on my iPhone now and it would take too long to scroll back to see the post number. I will amend this post when I get back home.

[edit] I posted on this with Post 844[/edit]

Regards
 
Just saw CTV Newsnet do a story on the whole iPhone / Rogers fiasco. They mentioned the petition (16,000 so far) and interviewed one of their business reporters on the issue. He basically said that although this may make Rogers look bad, they probably won't make any drastic changes this Friday because, as the only GSM carrier in Canada, they can charge what they want. He also mentioned that if people don't want to buy one now, they should wait another 12 months or so when new GSM competition makes its way into the Canadian market. I'll be one of them. No way am I giving my money to Robbers.
 
Bob and Doug's advice to Canadians

Good day. I'm Bob Mckenzie and this is my brother Doug, and today's topic is Rogers' iPhone

bobanddoug.jpg


Doug: Ok so a lot of people are, like, going to get hosed by Rogers, eh.
Bob: yeah, kinda like getting raped by a male moose during rutting season
Doug: So we've come up with a plan and it's a beauty, eh.
Bob: What do you mean 'we'. It was my idea.
Doug: Take off, eh. It was not!
Bob: You're a hosehead.
Doug: You're a moosehead.
Bob: hey, that's my favorite beer, eh.
Doug: Just be glad you weren't raped by a moose named Roger.
Bob: Like the Brits say, "I was rogered", only we could now say we're all being 'rogered' by Rogers. (snicker)
Doug: Ok, back to the topic. So...what you do is when you get your iPhone, take it in to Rogers and tell them that you found a mouse inside it, eh. Then tell them that you heard that if you find a mouse inside an iPhone, Rogers will give you, like, free unlimited data for a month.
Bob: Beauty eh?
Doug: Hey, it worked with beer bottles, so it should work with iPhones, you'd think, eh.
Bob: So, that's our advice, instead of signing petitions. Let us know if it works, eh.
Doug: Yeah, cause if it works, we'll do it ourselves, eh (snicker)
Bob: Ok, so that's our topic for today.
 
Emailing them may not change their minds for July 11; however, you have a responsibility to let Rogers know that you are unhappy with their plans. Apathy is the single greatest threat to democracy. When you remain silent in the face of injustice, then tyranny wins. [steps down from soapbox]

If you are unhappy with the plans, then let Rogers know. It may not help, but then again, it just might (and it costs you nothing).
Every word voiced helps. Nicely said.
 
Right now, I have a really bad Razr and a really good iPod touch, which I can easily sell. I might just get the iPhone with a normal robbers voice plan. Otherwise I have to renew with Telus. Eventually, there will be better data plans out there and I'll just be able to add one. I really wanted to get the true iPhone experience but it's just not possible.
 
I just submitted the following to the competition bureau complaints form:

Harsh and misleading pricing offered by Rogers/Fido on the Apple iPhone:

Rogers, our sole incumbent non-competitive GSM mobile telephone provider, is offering highway-robbery pricing on iPhone packages beginning at $60 + $6.95 + $0.50 per month for a mere 150 minutes of talk-time and 400 MB of IP traffic. They are requiring an additional $15 add-on to receive Call Display. Furthermore, a three-year contract will be enforced. Breaking this contract will incur a cost ranging from $1100 to $7920 -- unbelievably criminal.

Furthermore, Rogers's other brand "Fido" purports to offer similar rates.

Even worse, however, is the blatantly offensive and misleading "system access fee" (and "911 fee") which the company insists upon charging BEYOND its advertised monthly rate. This amounts to $7.45 which is unadvertised.

Despite Rogers's whim to advertise violently egregious pricing in our capitalist economy, such advertising MUST be accurate and non-misleading. The company's consistent and regular disregard for straightforwardness and honesty in this manner is most offensive: advertising a "$60/month" package which they charge at $67.45 should be illegal. I cannot understand how this practice continues. Make it stop.

q.v. (above figures as of 00:26 a.m. PDT, 01 July 2008):
http://www.rogers.com/web/content/wireless-products/iphone_voice_data_packages
http://www.rogers.com/cms/html/iphone_terms.shtml
http://www.fido.ca/portal/promos/personal/iphone/en/promotion.jsp

Sincerely,

B.K.
Vancouver​
 
Right now, I have a really bad Razr and a really good iPod touch, which I can easily sell. I might just get the iPhone with a normal robbers voice plan. Otherwise I have to renew with Telus. Eventually, there will be better data plans out there and I'll just be able to add one. I really wanted to get the true iPhone experience but it's just not possible.

I'm in the exact same situation. However (and I fired an email to Rogers to let them know) I'm going to hang on to this stupid Razr until my contract runs out. And after that, I'm going to switch companies. Simple as that. They want to "offer" me a poison pill service to enhance their bottom line? No problem - I'll look after my own bottom line by going elsewhere?

Oh, and as for the iPod touch ...well I might just buy a larger one. Certainly has a lot more value than the unbelievably tragic offering that Rogers has with the iPhone.
 
I'm in the exact same situation. However (and I fired an email to Rogers to let them know) I'm going to hang on to this stupid Razr until my contract runs out. And after that, I'm going to switch companies. Simple as that. They want to "offer" me a poison pill service to enhance their bottom line? No problem - I'll look after my own bottom line by going elsewhere?

Oh, and as for the iPod touch ...well I might just buy a larger one. Certainly has a lot more value than the unbelievably tragic offering that Rogers has with the iPhone.

My telus contract expired a few weeks ago...so I was in a perfect position to dump telus and sign onto rogers for 3 years with a good plan. Looks like that might happen. Right now I'm just debating between waiting or selling my iPT and buying an iPhone with a voice plan. Out of spite, I might just wait.

It would be great to have to only carry around one device.
 
Are you from Calgary Southwest? LOL.

Are you from Ottawa West—Nepean? LOL.

Where people seem to have an issue with spelling? (Canada is not O-T-T-A-W-A)

Where Jim Watson, known as a freezer of taxes and reducer of debt in his home town signs on with the McGuinty vehicle and whispers to his master 'Don't call it a tax, call it a fee, they won't know the difference'?

After all it's Canada (spelled, well you know...) the land of 'stick it to 'em, where you just have to put up with it.

Not. (Mike Myers)

Rogers is just doing their part.
 
Besides all the nickel and dimming Rogers is doing.


What about the Term of the contact, are you guys ok with a 3 year contract?

I was hoping for 1 and 2 year contracts as well.

The reason they are issuing the 3 year contract I think is, when the new Cell phone carriers come next year everyone will be tied in to their Rogers Contarcts.
 
Besides all the nickel and dimming Rogers is doing.


What about the Term of the contact, are you guys ok with a 3 year contract?

I was hoping for 1 and 2 year contracts as well.

The reason they are issuing the 3 year contract I think is, when the new Cell phone carriers come next year everyone will be tied in to their Rogers Contarcts.

i have a feeling they'll come up with a 'slightly' better plan and make us sign 4-5 year contracts...
 
Besides all the nickel and dimming Rogers is doing.


What about the Term of the contact, are you guys ok with a 3 year contract?

I was hoping for 1 and 2 year contracts as well.

The reason they are issuing the 3 year contract I think is, when the new Cell phone carriers come next year everyone will be tied in to their Rogers Contarcts.
No nickels and dimes here
Applicable to all plans: Local airtime usage, data usage and/or text messages over that allotted in the plan, long distance and roaming charges, additional wireless service options selected and applicable taxes are extra and are also billed monthly. An Early Cancellation Fee (EECF) applies if, for any reason, your service is terminated prior to the end of the service agreement. The ECF is the greater of (ii) $1100 or (iii) $220 per month remaining in the service agreement, to a maximum of 400 (plus applicable taxes), and applies on each line in the plan that is terminated.
 
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