I'm pretty sure there are typos in those quoted cancellation fees. IIRC, the normal rogers fees are 100 or 20 per month remaining in contract to a max of 400. The person typing put two ones to get 1100 and two twos to get 220. That's why it makes no sense the way it is worded.
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Rogers Announces iPhone Plans in Canada
- Thread starter generationxwing
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Ya i definitely think the long contracts and bad plans are to lock ppl in when the competition arrives.. always have since i first read it was 3 yrs. If a US carrier is here in a year, it would be expensive to buy out of 2 yrs left with rogers.
When the competitions shows up and are trying to attract ppl with low profit margins, and expensive infrastructure investing, they (rogers) will have an army of ppl raked over the coals paying them 3x? the money for service.
When the competitions shows up and are trying to attract ppl with low profit margins, and expensive infrastructure investing, they (rogers) will have an army of ppl raked over the coals paying them 3x? the money for service.
I love that people are emailing/phoning/complaining in any way possible, but remember, as others have said, the most effective complaint affects Rogers' revenue. Personally, I was waiting for the iPhone to consolidate my cell, home phone, cable, and internet providers but will instead be using over the air HD and downloads for TV, Tekksavy for internet, Telus for cell, and Bell for home phone. I know it won't mean much to Rogers, but you gotta protest with your hard-earned money right?
Also, I know we're all frustrated and I don't want to get over-dramatic, but is this not a government concern? I mean, Rogers and other telcos are protected from foreign competition, and they're using that fact to obsoletely gouge canadian consumers?
Obvious typo...
here's the french version
(i) 100 $ ou (ii) 20 $ par nombre de mois restant à la période dabonnement, jusquà un maximum de 400 $ (taxes exigibles en sus) et sappliquent pour chaque ligne inscrite au compte annulé.
That isn't actually true. I emailed a bunch of Rogers execs, and got a reply from some dude's Blackberry:
From: "John Boynton" <John.Boynton@rci.rogers.com>
Date: June 28, 2008 1:07:21 PM MDT (CA)
To: <***@telus.net>
Subject: Re: Rogers' "Value Pack" for iPhone
****
You can buy caller-line Id separaretly if you would like. The value pack offers best value to those that want all those services but you don't have to take it.
Hope you enjoy your iphone3G
Jb
------------------------------------------------------------------
Sent from my BlackBerry device on the Rogers Wireless Network
Envoyé de mon BlackBerry par le biais du réseau de Rogers Sans-fil
You are 100% right. The ETF (or TLC in Telus-speak) will be a max of $400. Which I plan on paying right off the bat since I was prepared to spend $600-$700 on a 3G anyway.
http://www.rogers.com/cms/html/iphone_vpterms.shtml
I read the cancelation fee as up to $400 per month remaining on the contract which is about $7700 (35 x $400) - assuming one cancels after one month.
I say boycott Rogers until things change.
I read the cancelation fee as up to $400 per month remaining on the contract which is about $7700 (35 x $400) - assuming one cancels after one month.
I say boycott Rogers until things change.
If the most expensive plan is 115x36 = 4140, why would they charge you over 3500 more to cancel? Rogers have some ridiculous policies and i am in no way defending them,but it's obviously a typo as i explained a few posts above.
Might Rogers be blocking its customers from accessing ruinediphone.com?
http://ruinediphone.com/
I get the below message when I try to access the URL. Can others confirm? I've read that people on other ISPs are able to access ruinediphone.com.
Forbidden
You don't have permission to access / on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
------------------------------------------------------------------------
Apache/1.3.41 Server at ruinediphone.com Port 80
http://ruinediphone.com/
I get the below message when I try to access the URL. Can others confirm? I've read that people on other ISPs are able to access ruinediphone.com.
Forbidden
You don't have permission to access / on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
------------------------------------------------------------------------
Apache/1.3.41 Server at ruinediphone.com Port 80
I highly doubt they would do that, but you never know I guess.
FWIW, it loads just fine for me as a non-Rogers customer.
I just came back from talking on CJAD Montreal and told them for a good 3 minutes what I thought about Rogers! They were all shocked when I told them about the $1100 to $7920 cancellation fee! I was also able to get the last word on the topic telling Montreal no to but the iPhone!
Hope I helped!
Puma
And.... then you would have to use Rogers or Fido anyway since the iPhone is GSM. What exactly would you be saving?
So you deliberately lied to the media. Is this what your employer (Telus/Bell) is stooping to now? I hope your boss is prepared to cover your arse in court should Rogers decide to retaliate.
They were typos. Check the French version. The maximum is 400 bucks just like with other phones/plans.
BTW. How much of a bonus did you get for that exploit?
I can access the site. He wrote the following on his blog.
Just keep trying and eventually you'll see the site back up.
I'm not sure but submitting false information to a government agency could get you in trouble. The maximum cancellation fee is 400 dollars. The English version had typos on it. Check the french version.
How about next time waiting a while before going off on a crusade with potentially incomplete information?
As a taxpayer, I'm not interested in seeing people waste the time of civil servants going on a wild goose chase.
From Elizabeth Hamilton (Rogers Spokeswoman - emphasis added):
"Thank you for your email. You asked why Rogers does not offer an unlimited data plan and the answer is that we believe it would charge our customers for more than they use. Customers have a wide range of iPhone 3G pricing that they can choose from - whether that be a high value iPhone 3G bundle as was announced on June 27, or from our existing voice and smartphone data plans in market today. The iPhone bundles and Value Packs are not mandatory, they are available, but if you would use other features, or certain applications, there are other choices available to you. I hope that this information is useful for you to assess your decision and make the choice that is best for you and what you need from a wireless device. Regards, Liz Hamilton"
Now - this doesn't necessarily make it better but it means you don't necessarily need a 3 year contract and can add the floating data plan from the blackberry selection (500-1GB per month from 50-100$) and tie it to a family plan voice and add early calling (5pm) and call display alone. makes it somewhat more palatable to increase the voice minutes...
"Thank you for your email. You asked why Rogers does not offer an unlimited data plan and the answer is that we believe it would charge our customers for more than they use. Customers have a wide range of iPhone 3G pricing that they can choose from - whether that be a high value iPhone 3G bundle as was announced on June 27, or from our existing voice and smartphone data plans in market today. The iPhone bundles and Value Packs are not mandatory, they are available, but if you would use other features, or certain applications, there are other choices available to you. I hope that this information is useful for you to assess your decision and make the choice that is best for you and what you need from a wireless device. Regards, Liz Hamilton"
Now - this doesn't necessarily make it better but it means you don't necessarily need a 3 year contract and can add the floating data plan from the blackberry selection (500-1GB per month from 50-100$) and tie it to a family plan voice and add early calling (5pm) and call display alone. makes it somewhat more palatable to increase the voice minutes...
This is what I'm paying with Telus...
$25/mo - 150 minutes, unlimited evening and weekends starting at 6
$15/mo - Unlimited e-mail and IM
$15/mo - Unlimited data (excluding streaming like YouTube, VoIP like Skype, tethering) so really i only end up using 100MB a month...
$15/mo - Call Display, Voice Mail, Unlimited text messages
=$87.02 including SAF, E911, GST & PST
This is what I would get with Rogers/Fido...
$60/mo - 150 minutes, unlimited evenings & weekends starting at 9 for Rogers, 7 for Fido, Voice mail, 400MB of unrestricted data, 300 text messages, Fido/Rogers Hotspot access (remember folks you can use this for your Mac as well!!)
$20/mo - Call display, 10,000 text messages, evenings extended to 6 for Rogers and 5 for Fido
=$98.78 including SAF, E911, GST+PST
I think the extra $11.76 is worth it for the iPhone.
$25/mo - 150 minutes, unlimited evening and weekends starting at 6
$15/mo - Unlimited e-mail and IM
$15/mo - Unlimited data (excluding streaming like YouTube, VoIP like Skype, tethering) so really i only end up using 100MB a month...
$15/mo - Call Display, Voice Mail, Unlimited text messages
=$87.02 including SAF, E911, GST & PST
This is what I would get with Rogers/Fido...
$60/mo - 150 minutes, unlimited evenings & weekends starting at 9 for Rogers, 7 for Fido, Voice mail, 400MB of unrestricted data, 300 text messages, Fido/Rogers Hotspot access (remember folks you can use this for your Mac as well!!)
$20/mo - Call display, 10,000 text messages, evenings extended to 6 for Rogers and 5 for Fido
=$98.78 including SAF, E911, GST+PST
I think the extra $11.76 is worth it for the iPhone.
That's fine I suppose but you would not save money but in fact probably pay more in the long run. I'd rather get the service I want and save money.