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I was doing a bit of thinking about How Rogers is treating their existing customers, and their, new soon to be customers ( If Any? )

Anyways, I came up with a conclusion for "MYSELF". If anyone can come up with 3 Valid positive points about Being a rogers Customer, and getting the new iphone, I'll buy one. I have been thinking all day, I just can't come up with any positive points about signing my life away to Rogers for the next 3 years just to have an iphone.

Cheers
Gary
 
I was doing a bit of thinking about How Rogers is treating their existing customers, and their, new soon to be customers ( If Any? )

Anyways, I came up with a conclusion for "MYSELF". If anyone can come up with 3 Valid positive points about Being a rogers Customer, and getting the new iphone, I'll buy one. I have been thinking all day, I just can't come up with any positive points about signing my life away to Rogers for the next 3 years just to have an iphone.

Cheers
Gary

I know a three year contract seems like such a big deal, but will you really not want a cell phone in the next 2 years? It's not like Rogers' rates aren't negotiable don the road. You have to remember that they'd rather you be happy and pay the full three years than pay $400 ETF. They make more money if you stay. If another provider comes out with a highly superior service, it's not like Rogers won't budge. I'm not defending their iPhone plans, just letting you know that they don't own our soul.
 
I was doing a bit of thinking about How Rogers is treating their existing customers, and their, new soon to be customers ( If Any? )

Anyways, I came up with a conclusion for "MYSELF". If anyone can come up with 3 Valid positive points about Being a rogers Customer, and getting the new iphone, I'll buy one.
y

As I've said before...I was waiting to make the iphone my first cell phone. I'm still in the air about getting a Blackberry on telus or signing to Fido for voice only service (per minute billing, cheaper to get unlimited evenings starting at 5pm). I figure the worst case scenario I cancel and pay the $400 fee and move service in a year to a new supplier. Best case - Roger's decides to actually compete in the market place and drop their rates then I threaten to quit and negotiate a better plan. I can't imaging signing to Rogers when Fido actually gives you evening calling (7pm not 9pm) and only bills you by the second (which would be important on a 150 minute plan).
 
BTW. Rogers is offering "free" (to iPhone plan subscribers) unlimited data through the inter-carrier WiFi hotspots located at most Starbucks and Second Cup locations across Canada as well as convention centres, hotels and airports.

http://www.canadianhotspot.ca/

Problem solved. No big searching for an obscure hotspot since they would be all over the place.

There are quite a few of them already, but what incentive would Rogers/Bell have to add more hotspots when they can make more money from cellphone data usage? This is the problem with having hotspots run by cellphone carriers.
 
There are hotspots and there are HotSpots, a commercial business. It appears that the iPhone 3G with the Rogers/fido voice/data plans targetted for iPhone 3G will be able to use any "HotSpot" whoever "runs" it.

"The Canadian Wireless Telecommunications Association (CWTA), in conjunction with national wireless service providers Bell Mobility, Fido, Rogers Wireless and TELUS Mobility, has announced the launch of inter-carrier Wi-Fi service along with plans to develop more than 500 new hotspot locations. This new hotspot network, the broadest inter-carrier undertaking of its kind in North America, allows for cross-Canada roaming between carrier-run hotspots under a common brand."
 
"The Canadian Wireless Telecommunications Association (CWTA), in conjunction with national wireless service providers Bell Mobility, Fido, Rogers Wireless and TELUS Mobility, has announced the launch of inter-carrier Wi-Fi service along with plans to develop more than 500 new hotspot locations. This new hotspot network, the broadest inter-carrier undertaking of its kind in North America, allows for cross-Canada roaming between carrier-run hotspots under a common brand."

Where is the link for this? As i had understood, access would only be to rogers owned HotSpots, which in Toronto is limited to second cup and a few timothy's coffee. Not overly useful IMHO.
 
I was doing a bit of thinking about How Rogers is treating their existing customers, and their, new soon to be customers ( If Any? )

Anyways, I came up with a conclusion for "MYSELF". If anyone can come up with 3 Valid positive points about Being a rogers Customer, and getting the new iphone, I'll buy one. I have been thinking all day, I just can't come up with any positive points about signing my life away to Rogers for the next 3 years just to have an iphone.

Cheers
Gary

i can only speak from my experience.

i have all 4 rogers services (lots of tv, wireless, home phone and internet) and i've gotten all of these services from bell in the past.

1. without fail every service or support interaction i've had with bell has been infuriating - almost every one with roger's has been good if not better than good.

2. i used my hardware upgrade 1.5 years into my 3 year contract to get a walkman phone cheap a month ago - and they say i can still get an iphone - we'll see how much they want me to pay for it - but she said it "went through" on her computer.

3. you've only signed your life away if it's only worth a few hundred bucks, you'll probably have a cell phone for more than the next 3 years and you can change your plan anytime you want. more competition = betters plans.

4. i think the structure of at&t and its marketplace are too different to compare to roger's. while i dislike a bunch of their policies (mostly due to wanting to pay less money) i find it hard to expect "the internet in my pocket" for and extra $30 a month.

5. it's all relative - look on past threads - i'm sure people thought (think) at&t's pricing was outrageous and egregious.

i know it sounds like i'm ted roger's heir but i haven't even decided to get the iphone. i have been paying them hundreds of dollars a month for a while now and i've found them to be pretty good while a little pricey.

i wonder how much folks in the states have to pay for full cable, hbo, hdtv and an hdtv pvr? way less than me i bet. outrageous!
 
Yes, on checking again, the majority of the data was email with unusually large attachments. Without them, the total was only about 10 MB. I stand corrected (sorry about that). :eek: However, that still is very minimal usage, and does not include any use of MobileMe, which is likely to substantially increase data usage.

But you see - how are we to know if we're about to download an unusually large attachment? What if I accidently do what you did? I'd owe rogers
$10 000, lol.


the voiceplan I am on now was a promo last december. I pay $10 for 250 minutes, 100 text messages and unlim evenings and weekends starting at 7. Plus $10 for call display..etc. I pay $33 a month after tax. So I am eligible for a hardware upgrade for the 8gig at $349 and the 16gig for $449. Not too bad seeing how most unlocked phones on ebay cost around that. Because im stuck with Rogers for another 2 years I may as well get my money's worth with the dirt cheap plan I am paying now and just use WiFi all day.

That's a pretty good plan. I know I won't get anything close to that...so does anyone think just getting a voice plan is a really bad idea? I'm kind of tempted to do that just because the iPhone is so cool.

How do you know the hardware upgrade is 349 and 449 respectively? Where does it say that on the website? Thanks!
 
1. without fail every service or support interaction i've had with bell has been infuriating - almost every one with roger's has been good if not better than good.

4. i think the structure of at&t and its marketplace are too different to compare to roger's. while i dislike a bunch of their policies (mostly due to wanting to pay less money) i find it hard to expect "the internet in my pocket" for and extra $30 a month.

1. Agree that Bell is atrocious. My wife changed to Roger's based on their customer service

4. I don't think this argument is viable anymore in light of Telus announcing unlimited internet for 30$ on the Blackberry. The plans announced by Rogers are terrible by comparison. I think a lot of people would have been happier with a "marginally" higher voice and data limit (ie. 2x). It surprises me that an "enterprise" phone would be marketed with plans that would never work for business.
 
4. I don't think this argument is viable anymore in light of Telus announcing unlimited internet for 30$ on the Blackberry. The plans announced by Rogers are terrible by comparison. I think a lot of people would have been happier with a "marginally" higher voice and data limit (ie. 2x). It surprises me that an "enterprise" phone would be marketed with plans that would never work for business.

Exactly. How do you find it hard to expect when all of Rogers' competition offers $30 unlimited data plans?
 
Just spoke to an in-store Rogers rep. She had no clue what the hell was up. First thing I ask is: "Can I keep my current voice plan with iPhone?"

Once she said "no", I knew I wasn't going to get anything reliable from her. She did bring up the upgrade prices on her computer using my account and it did state $349.99 for 8GB iPhone. This contradicts what some high-up at Rogers keeps emailing people. She says that if your plan is over $30/month, you'd get the $199 upgrade. I don't know who or what to believe anymore.

mac
 
I don't know who or what to believe anymore.

mac

Judge Judy is famous for saying "Always tell the truth. If you tell the truth you never have to keep track of what you've said." It's obvious that Canadian wireless carriers have never watched Judge Judy. They all have incredibly complicated, "plans" that change from phone to phone, customer to customer and seemingly day to day. No one understands them, not the sales reps, and certainly not the customers. Frankly I don't even think the people that make them up even understand them. And even if they did, they'll change before you figure it out. Of course this is not a Canadian phenomenon either. Look up "smoke and mirrors" in the dictionary and you'll find the world's wireless carriers.
 
Did anyone see this? http://www.boygeniusreport.com/2008/07/06/apple-not-happy-with-rogers-over-iphone-plan-pricing/

* Rogers hired additional sales staff to handle the iPhone launch, all of whom have been fired effective immediately
* Apple has informed Rogers that they will be diverting a “large percentage” of their iPhone stock that was destined for Canadian shores, sending it instead to their European distributors. According to the rumor, this would leave Rogers with as few as 10-20 units per store for launch day.

I wonder how reputable that source is.

update: Oh, I see this is now linked on a new story.
 
Exactly. How do you find it hard to expect when all of Rogers' competition offers $30 unlimited data plans?

i was under the impression that the "unlimited" data plans were for more text based sites and at&t was truly unlimited. if i'm wrong about that i'd love to know.

i certainly think rogers should up its limits - just offering a data heavy product as the ipone should prompt that change - it looks bad. unlimited just sounds too good to be true. hope i'm wrong.
 
Telus and Bel will be offering unlimited on their iphone competitors, the HTC Touch and Samsung Instinct. This is not WAP, but full blown browsing like the iphone
 
Telus and Bel will be offering unlimited on their iphone competitors, the HTC Touch and Samsung Instinct. This is not WAP, but full blown browsing like the iphone

And those plans also apply to the whole smartphone/PDA/blackberry line also. If I were a rogers blackberry customer I might be miffed enough to switch. Rogers is now the only provider without an unlimited option. Come to think of it, the price for unlimited at telus matches rogers smallest data package...
 
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