Just got off the phone with retentions. They had been saying all week to call back today to get the final word on what my options are, as an existing customer. They have absolutely zero permission to waive the cancellation fee. However, if I do pay the cancellation fee, then I will get to apply my Fido dollars ($100) against the taxed price of the phone at the 'regular' price. There was no mention of an activation fee.
I was also told that this might change in a month or so, once they get the launch done and cleared. They said that once the initial rush is over, they will likely revisit their handling of existing customers. He said repeatedly, that he would not recommend that I pay the cancelation penalty right now and instead wait for a month or more and see if anything changes. Unfortunately, he acknowledged that this might mean missing the window for the $30/6GB promo...
I was also told that this might change in a month or so, once they get the launch done and cleared. They said that once the initial rush is over, they will likely revisit their handling of existing customers. He said repeatedly, that he would not recommend that I pay the cancelation penalty right now and instead wait for a month or more and see if anything changes. Unfortunately, he acknowledged that this might mean missing the window for the $30/6GB promo...