Samsung Ad Pokes Fun at Apple Genius Bar and Touts Faster Galaxy S9 LTE Speeds

[Shanghaichica]

That was almost a decade ago. Keep up grandad!



1300 different brands of Android phones combined outsell one single iPhone brand? Really? You don't say....

Samsung still sell more phones overall than Apple.
[doublepost=1531902517][/doublepost]

LoL Blancco's not the end of everything data says 27% of android phones that fail are from Samsung. If Samsung makes about 35% of all Android phones, this would indicate that their phones are on average more reliable than other Android phone manufactures.

I’ve obly had an issue with one Samsung device I’ve owned and likewise with one Apple device I’ve owned. So in my experience one is not more reliable than the other.

The faulty Samsung device I had was the galaxy tab pro 10.1. Had a few issues.

Wouldn’t steam when it was connected to a Bluetooth device, would crash when casting from google play movies to my chromecast and used to develop lines on the screen which could only be fixed by rebooting the device. I never did take it into Samsung to be fixed because I’d read on XDA forums that these were common issues with the device. The only direct experience I’ve had with Samsung repairs was when my husband’s galaxy S3 stopped charging. We took it to our local Samsung experience store and they repaired it in 3 days free of charge.

The Apple device I had an issue with was my iPhone 3G. The home button stopped working. I took it back to the carrier store I’d bought it from and they ‘sent it away’ to be repaired. 3 weeks later they gave me a refurbed iPhone that didn’t connect to WiFi. By that time I realised that it would be quicker to take it to the Apple store. So I took it to my Apple store and went to the Genius Bar. I was told that my phone only had one month of warranty left and the Genius made it sound like he was doing me a favour be exchanging it. After I left the Apple store I noticed that the replacement phone was buggy and kept force closing every app. I took it straight back to the store and whilst I was seen at the Genius Bar without an appointment I was told that it was my fault for not checking it properly before I’d left the store. Anyhow I was given a replacement phone and this time I had no issues.

 

[kis]

Not sure who they target with this ad. The average customer doesn't know what LTE or 4G is, other than an icon on their screen. Apart from that: nobody I know buys Samsung anymore because they are slow as molasses.

 

[TWISTEDH34T]

Samsung is targeting the average joes or janes that have no clue about tech or smartphones.

As someone who's an average Jane when it comes to tech or smartphones, I'd much rather have an iPhone over any Android device as I find them more user friendly.. So I'd like to think they're actually targeting people who think they know a lot about smart phones and tech and are easily impressed by some numbers that mean very little.

 

[Shanghaichica]

Not sure who they target with this ad. The average customer doesn't know what LTE or 4G is, other than an icon on their screen. Apart from that: nobody I know buys Samsung anymore because they are slow as molasses.

But Samsung are still the biggest smartphone vendor in the world so someone is still buying Samsung phones.

 

[mi7chy]

These ads are great to expose all the Apple bot accounts. They just apologize and defend instead of being smart consumers and demand Apple to use Qualcomm radio along with unlocking the full potential for the money they spent.

 

[Jsameds]

Samsung still sell more phones overall than Apple.

Maybe because they have released 530 different models since 2010 with 172 of those being low end models of less than $100.

Comparing like for like, iPhone greatly outsells the Galaxy range.

 

[ROGmaster]

These ads are great to expose all the Apple bot accounts. They just apologize and defend instead of being smart consumers and demand Apple to use Qualcomm radio along with unlocking the full potential for the money they spent.

Yeah is extremely cringe worthy how they are trying to dismiss the importance of a great modem in a phone.
Up to a point the signal strength and connection speed you get from your carrier is important but so is a phone with a great modem because a lot of times that modem can mitigate situations where it would take a lot of time to simply load a web page or to simply alow you to have a usable internet connection. I experienced a lot of situations where with different phones and a SIM from the same carrier I was getting vastly different download speeds in the exact same place. So it's not all on the carrier's solders and if you are getting poor download speeds with you iphone in one place doesn't mean that a Galaxy user would get the same speeds there.

 

[Shanghaichica]

Maybe because they have released 530 different models since 2010 with 172 of those being low end models of less than $100.

Comparing like for like, iPhone greatly outsells the Galaxy range.

Yes we know that. However you tried to insinuate that android only outsells Apple because they have hundreds of different vendors. Samsung are a single company who outsell Apple, albeit mainly with their midrange devices. However they still sell a good amount of high end devices although nowhere near as many as Apple do.

 

[WatchFromAfar]

Maybe because they have released 530 different models since 2010 with 172 of those being low end models of less than $100.

Comparing like for like, iPhone greatly outsells the Galaxy range.

I don't understand how and why you dismiss things because of cost. If Samsung makes sub $100 phones and people are happy with them what's wrong with that?

 

[MVMNT]

Not exactly the "I'm A PC" style of ad they're obviously aiming for.

Also, using the Apple logo on that tee.... takedown incoming.

 

[TWISTEDH34T]

I don't understand how and why you dismiss things because of cost. If Samsung makes sub $100 phones and people are happy with them what's wrong with that?

I don't think that's what they were trying to do? I believe it's a little harder to compare these things because of what they stated.

 

[44267547]

Samsungs marketing has become really interesting within the last year or so. They become very aggressive towards Apple, I think they are trying to seek out any type of imperfections Apple has with their products or services, then they exploit them in their commercials to mock them. I don’t necessarily agree with Samsung’s marketing tactics, but they have a unique way of trying to be comical, also implementing a way to try to sway the consumer to consider Samsung.

 

[Jsameds]

I don't understand how and why you dismiss things because of cost. If Samsung makes sub $100 phones and people are happy with them what's wrong with that?

Because it affects their sales figures.

People always throw around the 'Samsung sells more phones than Apple' without considering any context to the claim, the context being they sell millions of sub-$100 phones.

 

[spiddyman007]

Samsung's back to a familiar advertising tactic in its latest Galaxy S9 video - making fun of Apple. The new "Ingenius: Speed" ad shared this afternoon by Samsung pokes fun at the Genius Bar while touting Samsung's faster download speeds.

In the video, a customer at the "Ingenius" bar that resembles an Apple Store asks about the iPhone X's download speeds compared to the Galaxy S9's speeds, leaving the Apple retail employee unable to respond.

Customer: So the iPhone X doesn't have the fastest download speeds.

Genius: It is faster than the iPhone 8.

Customer: But the download speeds aren't faster than the Galaxy S9. I thought it was the "smartphone of the future."

Genius: Um...

Samsung's new video, and its Galaxy S9 website, are touting its LTE performance scores on Ookla's Speedtest Intelligence Data from February to April 2018. Ookla, for those unfamiliar, uses real-world user-submitted speed test results and aggregates LTE speeds from a variety of devices.

In Ookla's spring speed tests, the Galaxy S9, which is equipped with Qualcomm's X20 LTE chip, was 37 percent faster than the iPhone X and 43 percent faster than the iPhone 8, on average.

The iPhone X is equipped with either Qualcomm's Snapdragon X16 or Intel's XMM7480 LTE chip, depending on model, which does indeed have lower theoretical maximum download speeds than the X20. While the Galaxy S9 and S9+ are faster than the current iPhones when it comes to download speeds, rumors suggest Apple is making improvements with its 2018 iPhone lineup.

Apple is planning to introduce improved antenna technology for faster connection speeds, along with dual-SIM dual standby functionality. Apple's new iPhones may use Intel's XMM 7560 and Qualcomm's X20 chips, both of which are faster than the LTE chips in the current iPhone X.

Article Link: Samsung Ad Pokes Fun at Apple Genius Bar and Touts Faster Galaxy S9 LTE Speeds

Ha. After 9Gb I go down to 2g speeds which is hell.

 

[Shanghaichica]

Not sure who they target with this ad. The average customer doesn't know what LTE or 4G is, other than an icon on their screen. Apart from that: nobody I know buys Samsung anymore because they are slow as molasses.

It’s probably not as relevant in the West because our internet speeds are crappy but in Asia they are far more advance with both their WiFi and LTE so I’d expect it to be more of an advantage in those markets. However even when the networks have the capability of faster LTE in the states and Europe I think Apple will be slow to adopt it in their phones. Let us not forget the 4G debacle on the iPhone 5. Carriers had to compensate customers in the uk because they had been sold the iPhone 5 as being 4G capable and when 4G launched a few months later the iPhone 5 was only compatible with the 4G of one carrier.

 

[Jsameds]

Yes we know that. However the person or replied to tried to insinuate that android only outsells Apple because they have hundreds of different vendors. Samsung are one company who outsell Apple, albeit mainly with their midrange devices but they still sell a food amount of high end devices although nowhere near as many as Apple do.

*thousands.

Yes. One one hand I said that Android outsells iOS devices because it's 1300 v 1.

And on the other hand Samsung outsell Apple because they sell sub $100 devices to (mainly) China and India.

These statements aren't mutually exclusive, they're both true.

 

[Shanghaichica]

Samsungs marketing has become really interesting within the last year or so. They become very aggressive towards Apple, I think they are trying to seek out any type of imperfections Apple has with their products or services, then they exploit them in their commercials to mock them. I don’t necessarily agree with Samsung’s marketing tactics, but they have a unique way of trying to be comical, also implementing a way to try to sway the consumer to consider Samsung.

They would do better to attack the headphone jack or notch as these are things that some people care about and might allow them to gain traction.

Yes I might care about theoretical gains in download speeds but the average Joe doesn’t. However the average Joe probably cares about a headphone jack.

Also Samsung do make adverts just promoting their own devices. The ones I see on the TV just promote their own phones. They don’t seem to air the ones where they make fun of Apple. Maybe those are just for the Internet.

 

[2ilent8cho]

Its ok, i make up for these ad's by poking fun at people i know with Samsung phones, that number has dropped to practically non in the last few years.... they have iPhones now.

 

[ROGmaster]

*thousands.

Yes. One one hand I said that Android outsells iOS devices because it's 1300 v 1.

And on the other hand Samsung outsell Apple because they sell sub $100 devices to (mainly) China and India.

These statements aren't mutually exclusive, they're both true.

LoL Samsung is not even relevant in China.

 

[44267547]

Also Samsung do make adverts just promoting their own devices. The ones I see on the TV just promote their own phones. They don’t seem to air the ones where they make fun of Apple. Maybe those are just for the Internet.

They do actually air the ad’s on TV where they mock Apple, there is three of them.

The first one is where Samsung mocks the iPhone missing the 3.5 mm Jack when a customer can’t use headphones and switches to a Galaxy Phone because his phone didn’t also have the water resistant rating the Galaxy did.

There is one specific commercial from Samsung that mocks the notch.

Then there is a another commercial where they mock Apple when a customer is experiencing battery throttling with her iPhone and Switches to a Galaxy Phone.

You can watch all of them on YouTube if you search for them as well.

 

[Jsameds]

LoL Samsung is not even relevant in China.

LoL India then.

 

[Shanghaichica]

Because it affects their sales figures.

People always throw around the 'Samsung sells more phones than Apple' without considering any context to the claim, the context being they sell millions of sub-$100 phones.

Yes Samsung are not going to make as much money as Apple. They have completely different business models. Apple are interested in selling high end devices at high premiums.

Samsung have more of a catch all approach by making a range of devices to cover every price point.

Also Apple are a lot more calculated with their product releases. They like drip feeding things to customers. Apple could have made an X plus last year but they held it back so that people would upgrade for the bigger screen this year. Samsung don’t hold things back and tend to throw everything they’ve got at that point in time into their latest device. That means that Samsung have to be offering new an innovative things every year and if they can’t their sales suffer.

Apple can hold things back and drip feed it out every year whilst still maintaining their high sales figures.
[doublepost=1531905146][/doublepost]

LoL India then.

They are relevant in China. However they are loosing their market share to Chinese OEMs.

They are more relevant in India where Apple are failing to get a look in at the moment. China seem to be playing hot and cold with Apple.
[doublepost=1531905429][/doublepost]

They do actually air the ad’s on TV where they mock Apple, there is three of them.

The first one is where Samsung mocks the iPhone missing the 3.5 mm Jack when a customer can’t use headphones and switches to a Galaxy Phone because his phone didn’t also have the water resistant rating the Galaxy did.

There is one specific commercial from Samsung that mocks the notch.

Then there is a another commercial where they mock Apple when a customer is experiencing battery throttling with her iPhone and Switches to a Galaxy Phone.

You can watch all of them on YouTube if you search for them as well.

Ooh maybe it’s region specific (UK) or might be that I don’t watch a lot of TV these days so haven’t seen those ads that mock Apple.

The first one would have been great had they not made reference to the water resistance rating. They should stick to things that their phones have/can do that iPhones can’t rather than mentioning things like better water resistance ratings. To the average customer the iPhone is still water resistant and that’s all that maters. A higher number isn’t going to get them to switch.

I will have a look at them on YouTube thanks.

 

[torana355]

Realistically speaking Samsung's top Galaxy phones are faster on average(so basically most of the time) when it comes to connections speeds.
It's amusing to see users here trying to dismiss the importance of having a fast and efficient modem in a phone (so something that is a communication device) just because Apple is behind.

Not to mention the better reception strength from having a better radio,. But typically Apple fans laugh it off like it's nothing. If the roles were reversed the tune would change dramatically but I'm not surprised really.

 

[Piggie]

Not saying I agree with the ad, but come on let's be honest.

If Apples Speed was around 40% faster than Samsung, which is a HELL OF A LOT.

I'm this would be promoted and talked about as a major plus point Apple had over Samsung in this area.

 

[BlankSlate]

I’ve tried to use Samsung and various android phones over the years, always been a relief to come back to Apple. Thanks, but no thanks Samsung, faster LTE and all.