Classy? I can only imagine you are being sarcastic. There is nothing valorous here. They had no other option. If you think they acted out of some high ethical stance then you really are living in cloud cookooland. If they had acted any other way they would have been ripped to shreds by lawsuits, social media, and their reputation as a leading smartphone maker would lie in ruins.
You're right when you say sometimes companies cover stuff up. But it rarely ends well once the truth emerges. It's a judgement call about what course of action will have the least long-term negative financial impact. Your "classy" company made a brilliant judgement call when it came to the leukaemia causing chemicals in their factories didn't they. They tried to cover that up (it was far easier to do seeing as it was contained within their own plants in their own country) but eventually had to compensate the families to make them shut up...
"But it rarely ends once the truth emerges." Sorry, give me a second while I roll on the floor laughing hysterically. Really? I think you watch too many movies, yes I can picture it now, Mathew Mcconaughey is the beleaguered attorney for the underdog 13 year old girl horrifically burned by a Samsung phone. After evading death attempts, intimidation, jury tampering and judge bribery they remain triumphant "once the truth emerges" You really really think "the truth emerges" most of the time? Our world is built of cover up after cover up, it's what business thrives on.
Right, I didn't mean the equipment was the same situation. I meant that holding a ready-to-burn phone to your head was the same. Heating, swelling, popping sounds, usually precede an event.
The reason I gave the iPhone example, was because it had a LOT of cases of it happening, yet I don't recall hearing about a spate of burned people as a result. Lots of scorched desks and tables, though.
Doesn't mean there isn't a chance of personal injury. But history indicates it's fortunately rare.
Nope, not at all.
Although frankly, that pen thing _was_ overblown. I've had a Note for years and never put the pen in backwards. For one thing, that means the pointy end would be sticking out.
Pen-gate was about as real and as bogus as Bend-gate. Meaning yes, there was a design flaw. But to cause it, you generally had to do something you shouldn't do
As a 62 year old native English speaker who always had top grades, I can assure you that "shill" implies being compensated. Every dictionary entry, including that one, said so.
(When that entry said "have an interest in", it didn't mean casual interest. It meant monetary interest, as exemplified by the example.)
You're looking for a phrase to describe what? Someone who always praises one company and disses another? Easy: "males on the internet"
Can you be more specific?
Very true. When the S5 was released my friend bought it, less than a month later the battery started to bulge. We took it to a Samsung store where they said they would do nothing for it, others at the time were also complaining of the same issue. Samsung though did manage to sell my friend a new battery for the best part of £50. Because the batteries only bulged and didn't explode they never made any moves to even replace the batteries, infact their next phone has a non-removable battery which makes me think they did it on purpose so people would have to pay for a new phone. The only reason they are acting now is because people are being seriously injured and it's bad for the PR. You can hide a customer who's battery bulged, you can't hide someone who has had half their blown off.
Wow, you're really good at misinterpreting and mangling someone's comments to mean something different. You may have noticed I wrote "once the truth emerges" (you even quoted me!). You then proceeded to erect a straw man and set fire to him like a Samsung phone. You would make a good politician.
Nice deflections. Comparing nuisance and /one off items against this full recall.
Actually, yes, not being able to use your phone is a nuisance to getting maimed or worse when those Note 7 caught fire. This is a recall, one with potentially disastrous consequences and you are comparing against nuisance and one-off items.
Doesn't matter if it is 1 in 1000 or 1 in 100.000. If the potential for harm is there and there is no way to track it to certain production batches then everything must be pulled. It might simply be an odd combination of a specific fault in the battery controller AND a faulty battery that would not do anything by itself other than rendering the device dead, but ends up as very dangerous if both are present.