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I give props to Samsung for not hiding it and getting the problem solved.

I don't. You considder this decision as something rare, and "brave" while I considder this as the only way on how to deal with potentional timebombs.

It's a strange world when people start to think this decision is something special or brave or anything associated with odd while this is just the only thing a company could do. Unless you as a company consider unethical decisions as the norm.
 
Very classy company IMO. No blaming the customer or saying you're using it wrong, no BS, no PR, no hiding, just straight up hey we f'ed up and will fully fix the issue. Very refreshing in this day and age of corporate hideouts.
 
This would have literally made the evening news if it was Apple. 100%. Same any time there's a reported vulnerability, where the many vulnerabilities of Android barely register outside tech circles. Whatever though, the Samsung Defence Squad have got it covered on the relevant channels.
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Very classy company IMO. No blaming the customer or saying you're using it wrong, no BS, no PR, no hiding, just straight up hey we f'ed up and will fully fix the issue. Very refreshing in this day and age of corporate hideouts.

As opposed to saying "It's your fault the battery exploded"? :rolleyes:
 
I wish Samsung and other Android makers would stop making batteries that charge fast. Make the batteries replaceable!
 
Very classy company IMO. No blaming the customer or saying you're using it wrong, no BS, no PR, no hiding, just straight up hey we f'ed up and will fully fix the issue. Very refreshing in this day and age of corporate hideouts.

It's. An. Exploding. Phone.

It's not 'refreshing'. Any other tech company would immediately do the same thing. They'd have to. The fallout/lawsuit from this sort of thing without immediate action would be unparalleled.

It wasn't identified in their QA process either, so there's that. Whether you could argue that's because they rushed the production/release in time for the iPhone 7 is another matter.
 
Stuff happens. It's all about how a company responds to an issue.

While the type of response is important, how products are designed and tested is paramount. It could be that Samsung cut corners and/or didn't properly test the devices.

Of course, we won't know unless this goes to court or we hear from a whistleblower, but if it turns out that Samsung was negligent, nobody here would care how Samsung responded.
 
Cue the Samsung haters in 3...2...1...

(for the record, I believe that some form of this issue has been seen by every major manufacturer - and isn't this part of the reason for the change in rules regarding transporting Li-Ion batteries?)
yes. And it will eventually hit Apple. Only a matter of time.
 
I wish Samsung and other Android makers would stop making batteries that charge fast. Make the batteries replaceable!
I believe that's what's called a fallacy of false equation.

Unless you can explain exactly how working towards faster charging is eliminating the possibility of replaceable batteries?
 
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