Obviously.
This is why the OP should try just going to the Apple Store and explaining that the screen toughness just isn't up to scratch (pun intended)
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
SCRATCHED Screen of New Series 4
- Thread starter fullfast
- Start date
- Sort by reaction score
This is why the OP should try just going to the Apple Store and explaining that the screen toughness just isn't up to scratch (pun intended)
Many of these people, here, do not care about a little fraud
We're talking about Apple here... company that refuses to admit they have seriously defective keyboards in 2000-dollar MacBook Pros, for god's sake. LOL.
The company of "you're holding it wrong."
I love my Apple loot, don't misunderstand me, but at the end of the day, if you take an item to them and you lodge a complaint and they take a return, well... they didn't mind taking a return, did they?
It would be rather silly to be talking about ethics and Apple in the same sentence when it comes to stuff like defects.
Now, do I advocate doing to the store and stuffing your pockets with their products, then leaving without paying? Of course not!
But, if you paid for an item and Apple is willing to return the item and give you another items, everyone is satisfied. They know not everyone is being 100% about stuff like scratched screens, you know.
If you can swing it get the SS version. I've used a series 0 SS since 2015 in the ER and only the SS is scratched while the display glass remains flawless...
No matter how you describe it, it is still fraud!
Sounds like you're trying justify fraud by saying Apple has done worse. While many in society do this, the fact remains that its still wrong to damage something and attempt to return it. Its immaterial in how Apple acts, and in fact if it is a concern then I question why you giving money to apple in the first place
Yeah, that's a bummer - I think I'd roll the dice, keep my karma positive, and walk it into an Apple store and see what they say. You don't even have to go into details, just you got your watch, set it up, was excited and just wearing it around the house and managed to scratch it (which is totally the truth).
The toothpaste does help (or other polishing compounds), people are right, it's basically leveling the coating down to the scratch (not unlike the clearcoat on a vehicle when removing a scratch), but I'd rather do that vs. the scratch being so visible. YMMV.
The toothpaste does help (or other polishing compounds), people are right, it's basically leveling the coating down to the scratch (not unlike the clearcoat on a vehicle when removing a scratch), but I'd rather do that vs. the scratch being so visible. YMMV.
Just providing an example of what could be proposed if he were to go about doing that. I'm not saying that would be the only thing I would do myself, but it's certainty an option, and likely the most beneficial one, if the scratches seriously bother him and will continue to for years to come.
Not for me to decide, just offering my opinion.
What you said was to tell Apple it arrived damaged. That *is* fraud. The wearer damaged the watch. Not Apple. Not the delivery service. It’s unfortunate, but it does not fall into the realm of an acceptable return.
Many credit cards offer accidental damage protection for a certain number of days after purchase. Did you by chance make your purchase with a CC offering such protection? I've taken advantage of this sort of benefit several times in the past without issue....
Yep. I buy the SS models more for the sapphire than the stainless case. Having owned both aluminum and stainless steel, the sapphire makes a huge difference.
Sorry for the silly question, but I looked on the apple web site and there is nothing about choosing between sapphire and ion-x screen. Is it by case type?
Many people go for years without scratches. I've worn my S0 aluminum sport every day since July, 2015 and it still looks perfect. I've definitely smacked it into things a few times here and there. I don't have any protection on it either. Of course since I wrote this I will probably scratch the S4 the day I buy it, so I guess I better pony up for AppleCare +.
Yep. Sapphire is on Stainless. Ion-X is on aluminum. I scratched my aluminum Series 3 on the wall of a pool. My wife has an inch long scratch on hers too. No idea where she got it. Ion-X is cheaper but you get what you pay for.
Oh, I've never returned something damaged like the OP's item. I am just discussing the issue in general.
[doublepost=1537904648][/doublepost]
Pretty sure that if he went in, said he was highly disappointed with how easily this thing could be damaged and asked for an exchange to get the stainless because he had no idea this new glass would be so fragile, he'd be accommodated.
Possibly. And that isn’t really dishonest. But flat out saying it arrived damaged, which was the initial suggestion, is in fact dishonest.