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Sep 30th: What happens to the iPhone 4?

samcraig said:
This is an Apple forum. You're going to criticize me for not going into an analysis of PR campaigns for cars and soda pop now? Really?

And what big picture am I missing? I stated the big picture - and that is that the aftermath of Apple's poor PR campaign has yet to be seen. Time will be the ultimate arbiter - not current sales.

But feel free to deride the conversation away from Apple by insisting one bringing up irrelevant case studies from companies that have nothing to do with Apple.
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This is funny coming from someone who insists that Apple's situation will be studied by PR classes for years to come as a case study on how not to handle damage control, yet you're refusing to discuss Apple's case in relation to other PR case studies.

I've already posed an argument to the time being the ultimate arbiter. The media isn't hounding Apple at this point like they did in Toyota and Pepsi's cases.
 
JayLenochiniMac said:
This is funny coming from someone who insists that Apple's situation will be studied by PR classes for years to come as a case study on how not to handle damage control, yet you're refusing to discuss Apple's case in relation to other PR case studies.

I've already posed an argument to the time being the ultimate arbiter. The media isn't hounding Apple at this point like they did in Toyota and Pepsi's cases.
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Exactly. You're not thinking big picture (i.e. long term) You keep insisting that the media isn't hounding Apple now.

Have you read this whole thread? Have you read my comments.

Let's talk after the next keynote for the iPhone and we can revisit what lasting effects their poor PR has had. That, at a minimum, will indicate whether or not the media has "let go" of the Antenna issue....

A horrible analogy - but this Antenna"gate" will be like herpes for Apple. It will keep coming back...
 
samcraig said:
My opinions in this thread are based on my experience much like an editor of a book can determine whether or not a chapter needs to be re-written or that plot points aren't coming across well or one of a million things editors do for authors.

I evaluated the PR that Apple has conducted during this scenario and find it a failure. One example is one in my previous post re: how the media responded to the press conference.
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Ah, so it is totally subjective then. Thanks!
 
samcraig said:
Exactly. You're not thinking big picture (i.e. long term) You keep insisting that the media isn't hounding Apple now.

Have you read this whole thread? Have you read my comments.

Let's talk after the next keynote for the iPhone and we can revisit what lasting effects their poor PR has had. That, at a minimum, will indicate whether or not the media has "let go" of the Antenna issue....
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You were thinking even shorter term than I was, as you cited the media's response to the press conference immediately following it. My point is Apple has emerged relatively unscathed from the press one month into Antennagate compared to Toyota and Pepsi one month into their respective issues.

But, yes, we'll revisit this at the next keynote. I'm not too concerned as American customers have short memory and there are already people here who will jump at the iPhone 5 fully convinced that it'll be somehow "fixed."
 
I will wait in line all night once again for the new iPhone next year just like I did for the iPhone 4. The iPhone 4 was and is successful and there is no reason why it shouldn't be. It's one of the best phones on the market today!
 
JayLenochiniMac said:
My point is Apple has emerged relatively unscathed from the press one month into Antennagate compared to Toyota and Pepsi one month into their respective
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I do believe that Apple can get away with far more shenanigans than nearly any company.

The reason? It's simple really. I give Apples CEO the nod for creating a huge cult like following. They will back Apple no matter what. Therefore bad products simply don't exist in their eyes. Once Steve speaks it's accepted as gospel, never to be questioned again. If an "outsider" raises a question, they are labeled a troll. Apples equivalent of a leper.
 
wirelessmacuser said:
I do believe that Apple can get away with far more shenanigans than nearly any company.

The reason? It's simple really. I give Apples CEO the nod for creating a huge cult like following. They will back Apple no matter what. Therefore bad products simply don't exist in their eyes. Once Steve speaks it's accepted as gospel, never to be questioned again. If an "outsider" raises a question, they are labeled a troll. Apples equivalent of a leper.
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And phones don't KILL people. People remember a lot more when there's the death scare... But yes - Apple has an unprecedented cult like following as well..


JayLenochiniMac said:
You were thinking even shorter term than I was, as you cited the media's response to the press conference immediately following it. My point is Apple has emerged relatively unscathed from the press one month into Antennagate compared to Toyota and Pepsi one month into their respective issues.

But, yes, we'll revisit this at the next keynote. I'm not too concerned as American customers have short memory and there are already people here who will jump at the iPhone 5 fully convinced that it'll be somehow "fixed."
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Wow - so when I say that the media responded negatively immediately I can't win, and when I say that the effects will be most determined in time I can't win. At least by your logic.

Apple's PR machine failed as evidenced by the immediate hoopla in the media post press conference. They failed when they released the statement about the non issue. And the press refuted it and cast Apple in a bad light. Apple failed with the announcement of a "fix" by way of the error in reporting signal strength. This too was cast off by the media. So how exactly did Apple's PR machine "shine" in this scenario?

As for customers - there will always be those that buy Apple no matter what. But the effect on others in the mass population will, as I said - not be found until the next release. At which time, I can pretty much guarantee - the whole Antenna-gate will be a topic widely discussed again.

I already said that comparing Apple's PR to Toyota and the like is futile. Different companies. Different situations altogether.

At no time would one client (say Toyota) be delivered a marketing/pr strategy like Apple's either before, during or after Antennagate. And if I were Toyota I wouldn't want it nor accept it from a PR firm or "in house."
 
Nothing. The case program has already stopped for initial iphone purchasers and apparently i missed the boat.

I thought I had until September 30th. Now on the website I see AUG 22 as the cut off date. Apple support won't budge.
 
maokh said:
Nothing. The case program has already stopped for initial iphone purchasers and apparently i missed the boat.

I thought I had until September 30th. Now on the website I see AUG 22 as the cut off date. Apple support won't budge.
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If you purchased the iPhone before July 23rd, you had until Aug 22nd (30 days). Obviously if you didn't bother until it was too late, you didn't need a case in the first place.
 
JayLenochiniMac said:
It's the truth. The case program is meant to help those with reception problems. It's not just a free case that they gave out for no reason. So I reiterate, if someone waits more than a month to make the claim, they do not really need it in the first place.
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You are making assumptions. The user may travel internationally for business, having a very demanding schedule. There are many scenarios. Not everyone has the same set of circumstances. Besides why be critical?
 
wirelessmacuser said:
You are making assumptions. The user may travel internationally for business, having a very demanding schedule. There are many scenarios. Not everyone has the same set of circumstances. Besides why be critical?
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Yet the iPhone was usable the entire time for a whole month? Obviously the user doesn't need the case.

Besides, it's 3 minutes top to download the app and order the case.
 
wirelessmacuser said:
I do believe that Apple can get away with far more shenanigans than nearly any company.

The reason? It's simple really. I give Apples CEO the nod for creating a huge cult like following. They will back Apple no matter what. Therefore bad products simply don't exist in their eyes. Once Steve speaks it's accepted as gospel, never to be questioned again. If an "outsider" raises a question, they are labeled a troll. Apples equivalent of a leper.
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wirelessmacuser said:
Apple is _so_ proud of you.
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Oh for the love of god will you ever give it up already.

I think it's time for you to change the record, you have become a right old bore.;)
 
whocaresit said:
A full recall.
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Epic_Facepalm_5452.png
 
andythursby said:
why a full recall? not everyone has the issue.
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You should change that to "Not everyone notices the issue or lives in an area where the issue isn't detectable by the user".

Every iPhone 4 is flawed. Everyone has the issue (to some extent).
 
Amino Man said:
You should change that to "Not everyone notices the issue or lives in an area where the issue isn't detectable by the user".

Every iPhone 4 is flawed. Everyone has the issue (to some extent).
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no, i am correct in what i am saying, my iphone does not have the antenna issue, my neighbour did on his and we tested each of them in the same place, in various places of good and poor signal, and his would drop, mine wouldn't. my iPhone had the antenna issue, i could replicate it many times, i did the 'reset network settings' fix, since then i've not been able to replicate it. so you were pretty narrowminded in your response.
 
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