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I have a mag safe adapter thats crapped out on me from a 2010 macbook. physically it doesnt look damaged, but it does NOT work. could I get it replaced still?
 
Cables are one thing Apple needs to figure out. Their cables look really pretty, but they also snap because of a poor design.
 
I had one go bad about a year after I purchased my MacBook Pro(1,1). The store I purchased it from gladly replaced it without issue. I no longer have the machine so I won't gain from this, but it's nice to see them admit the error.
 
Strange, everyone that has burn-problems is down-voted… I've had no such problems, nor does anyone I know. That of course doesn't mean that the problem doesn't exist.
 
You have got to be kidding. Number one- who the hell lives in Arizona without air condition? Number two- who leaves their Magsafe outside to fry in the ****ing desert?

Maybe its the air con that's the problem. Heck, I've felt pretty frayed myself when I've gone to parts of the world where they seem to keep the a/c turned up to 11 and you need to put on a coat when you go inside.

...because looking at this thread I see three possibilities:
  1. There are some duff batches of cables going around, but others are OK
  2. There is some sort of environmental factor making the plastic brittle in some cases
  3. Some people misunderstood the Apple publicity and think that you have to remove the plug by tripping over the cable!

Personally, I've never had a problem (and I don't remember anybody at work breaking the connector since the pre-magsafe days).
 
Would've been nice to know about this when the T-cable from my early 2008 MBP frayed. I plunked down $79 for a replacement a year and a half ago and have since sold the laptop. Since I've sold it and don't have any receipts from the replacement purchase, I guess I'm SOL.

For the record, I am very careful with my equipment and accessories. I think the cable just wore out because I certainly wasn't straining it, nor did I have any kids or pets at the time.

I've also seen several 30-pin connector cables fray close to the dock connector very similarly to the MBP T-cable. Wonder if those will be replaced at some point under warranty, as well? I sure hope they don't go to L-style on those!
 
My 2008 Macbook had the "T" style, and after a good year or two frayed out and stopped working. Being cheap, I had the repair done by my father, an electrical engineer. The housing of the connector had to be removed and a 2x4 lego was a perfect fit. A little hot glue, some super glue, and a small hole later I had a perfect charger.

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My 2008 Macbook had the "T" style, and after a good year or two frayed out and stopped working. Being cheap, I had the repair done by my father, an electrical engineer. The housing of the connector had to be removed and a 2x4 lego was a perfect fit. A little hot glue, some super glue, and a small hole later I had a perfect charger.

I'm tempted to do this with a perfectly good charger.
 
This makes me really wonder about Apple's quality control. First the dodgy case that cracks so that the keyboard needs replacing and now this. My heavily used 4 year old MacBook now has a power cord that is fraying. I'm not impressed and will have to see what an Apple Genius has to say about all this, perhaps next week sometime. One manufacturing defect could be understandable but two is quite unacceptable in my view.
 
If you can't get a replacement here's a great way to fix your Apple cables

Try this wonder material, Sugru - I've used it to fix various old frayed Apple cables, it works brilliantly, and it can make look cool if you do it right).

http://sugru.com/us/gallery/filter/apple

It's got a million other uses too.
 
So if I have a "T" shaped MagSafe Connector that is fraying can I get it replaced?
I think so. Go to an Apple Genius Bar with your laptop and the power cable and refer to the support document mentioned in the opening post of this thread.
 
Add me to the list of people still using an old (2007) T shaped adapter that works perfectly fine. I travel a lot too so my adapter is constantly being moved. No sign of fraying.
 
Anyone know if I can get a L-styled Magsafe replaced, free of charge?

It didn't fray, but I think strain caused a cut in the cord next to the connector. I'm getting by by putting tape around it so the cut doesn't get any bigger.

I've been using it for a few months so I'm sure it's still in warranty.

Would I just have to go into the Apple Store and request for a replacement? Or do I have to go through online customer service?
 
I wonder why there is a lawsuit over an item with a manufacturing cost of less then $2.00 considering that maybe just 5% of cables are faulty over time and few people will replace them. Seems legal costs don't matter, neither do happy customers.
 
This makes me really wonder about Apple's quality control. First the dodgy case that cracks so that the keyboard needs replacing and now this. My heavily used 4 year old MacBook now has a power cord that is fraying. I'm not impressed and will have to see what an Apple Genius has to say about all this, perhaps next week sometime. One manufacturing defect could be understandable but two is quite unacceptable in my view.

:mad:My heavily used 4 year old computer has two minor problems that will be fixed for free?

:rolleyes:
 
Replace it within 1 year of purchase? What happens if they start to fray after 2 years. I think that's ridiculous. My "MagSafe" adapter is fraying at the part that plugs into the wall. I guess after wrapping it up so many times, it puts strain on the cord. The lesson I've learned from this is that I'll never wrap up a power adapter again. Now I just wad the entire thing into my laptop bag.

Perhaps a little common sense is in order. When I wrap the cable around the winder for my wife's MacBook, I allow the cord to come straight out of the power box, then create a very loose "loop" which puts absolutely no strain on the wire or connection, then I very carefully wrap the wire around the convenient fold-out brackets built into the box. If people will learn to treat things "as if" they are very fragile, they will last much much longer.
 
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