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Several iPhone X Owners Experiencing 'Crackling' or 'Buzzing' Sounds From Earpiece Speaker
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Should also be durable for £1k right ?
Here is quite a profit margin in thatspeaker may distort and glass might break
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Is that serious ?
Yes. My brothers girlfriend used hers for a couple of weeks before she told me to have a look at it as she could hardly hear anything and she had to shout so people could hear her. I removed the plastic film and everything was alright.
Actually I think it went several miles over your head as you still don’t grasp basic business fundamentals.
Hmm my understanding is that there are people who did not notice the fault initially, but started happening as they used their device more. So I'm not sure your phone is guaranteed to be "issue free".
I explained what my age had to do with it, more than once. Not as an “age card” as you seem to want to imply, but explaining the type of tech I am most familiar with from a youth and past that is no longer relevant, but that still colors my perception of what modern speakers are capable of. This thread, minus this bizarre detour, has been a delightful awakening to what these modern miniature sound systems are capable of, when they’re not experiencing a defect.
You called me a sheep, I clarified I’m a lady, not a sheep. That’s about all the relevance gender has to the discussion.
Much of what people are trying to discuss with you seems to go right over your head without any attempt at contemplation on your part, apparently because you are angry and impatient and therefore dismissive of anything that doesn’t feed your narrative. That is why your demeanor is relevant to this discussion. Neither debate, (which I’m actually not seeking), nor discussion is possible if one participant is unable or unwilling to engage in a calm and rational and civil manner.
If you’re so concerned with relevance, price and notches really are not relevant to this thread about a speaker defect. They would be more relevant to a topic about why someone feels the IPhone X is a poor purchase. We already have those discussions aplenty. This is not one of them.
I thought you might have insight into the capabilities of miniaturized audio components, since you seem so passionate that IPhone X has fallen short in this area. But I see by your response of “What thoughts?” that you have already plumbed the depth and breadth of your expertise. I have needlessly imposed on your time, so please excuse me.
Same situation with me... Apple Support ran a hardware test and said the hardware was fine (what about software?). Suggested I go to ATT and ask for a SIM swap to see if that changes the signal. We'll see...
FWIW, I had this issue and I fixed it by going to "Sounds & Haptics" and moved the ringer volume around.
Why don't you return it?? By keeping it you are telling them its ok and its not a problem
I have this problem too! Although many came with good points like: The sound is so good the distortion is highly noticiable. I believe so too.
And also I agree with those who believes its a hardware issue, a defective batch maybe?
I don't know Apples routines with production and how they check the devices before shipping them. They should have noticed this problem one thinks?
I have an iphone 5 and it has not the this rattling noice, however, my iphone 5 does not come up to the higher volymes as my iphone X does! I can keep my iphone X at ca volume 25-30% and still have a high sound!
However, if you are designing a product able to have very high volumes, the sound most be perfect! Now they have to deal with this mess. But yeah it's normal anyway with new devices to have unforseen problems. I just wish Apple was more fast with commenting about this stuff, so people won't get frustrated.
And also I agree with those who believes its a hardware issue, a defective batch maybe?
I don't know Apples routines with production and how they check the devices before shipping them. They should have noticed this problem one thinks?
I have an iphone 5 and it has not the this rattling noice, however, my iphone 5 does not come up to the higher volymes as my iphone X does! I can keep my iphone X at ca volume 25-30% and still have a high sound!
However, if you are designing a product able to have very high volumes, the sound most be perfect! Now they have to deal with this mess. But yeah it's normal anyway with new devices to have unforseen problems. I just wish Apple was more fast with commenting about this stuff, so people won't get frustrated.
I really don't max the volume on any of my devices with speakers unless the sound is super low (like a poorly-recorded voicemail, for example). Just habit. Zero to do with any sort of hardcore fanboy-ism. I mean, I don't do this with even the Bose speakers in my car or this hefty Marshall bluetooth speaker behind me in my office. I just don't do it. I mean, a notch below full? Absolutely.
That said, if people have crackling or hissing speakers and Apple is addressing it, good.
I just took mine into the kitchen (away from my conference call, so I could hear it clearly) and cranked up some Soundgarden to max and my X doesn't have a hiss. Doesn't mean it won't if I push it up that high a few more times, of course. Be interesting to see what Apple says the more people come forward.
Ok so one more time here - again I posted here to try and get help - not denial there is a problem, or suggestions about why I bought this phone, or concerns re age, gender, knowledge or god forbid furry animals. Just FYI - the Verizon rep sent me an email this AM and said "Apple is aware of this issue and the fix is to replace the phone".
First - to see if you 'don't have the problem' - you need to listen to each speaker at a time, in various ways (speaker, blue tooth, phone, music, etc), and move the phone into various positions like parallel or vertically to the floor. Check out each speaker by going into Accessibility and toggle between the speakers - and move the phone around. Even with volume on medium I can hear it.
No the plastic is not still on.
Yes I am old enough to know what 'blown' speakers are.
Yes I have had an iPhone for a long time and have not had any other issues like this - although had a 6 replaced due to battery issues.
And I agree with others that to suggest the solution should be to turn down the phone is silly as then it is at about half volume. Ditto with the suggestion that Apple will just update software so that the volume can't be turned up so loud. Sometimes the crackling can be heard even when on low volume.
If there is no help available here in this thread, at least others might find that they too have this issue if they are having poor voice or music sound.
I don't want to return the phone if there is some type of software fix possible, but with it being positional, I'm afraid that software won't fix that.....
Thanks in advance to anyone who can share some insight into the workings of these devices.
First - to see if you 'don't have the problem' - you need to listen to each speaker at a time, in various ways (speaker, blue tooth, phone, music, etc), and move the phone into various positions like parallel or vertically to the floor. Check out each speaker by going into Accessibility and toggle between the speakers - and move the phone around. Even with volume on medium I can hear it.
No the plastic is not still on.
Yes I am old enough to know what 'blown' speakers are.
Yes I have had an iPhone for a long time and have not had any other issues like this - although had a 6 replaced due to battery issues.
And I agree with others that to suggest the solution should be to turn down the phone is silly as then it is at about half volume. Ditto with the suggestion that Apple will just update software so that the volume can't be turned up so loud. Sometimes the crackling can be heard even when on low volume.
If there is no help available here in this thread, at least others might find that they too have this issue if they are having poor voice or music sound.
I don't want to return the phone if there is some type of software fix possible, but with it being positional, I'm afraid that software won't fix that.....
Thanks in advance to anyone who can share some insight into the workings of these devices.
It was probably crackling speakers or making the phone .01 inch thicker , Courage
Actually, the most loyal Apple fans seem to be unable to find any faults with their purchases. Everything Apple does is wonderful and okay with them, and they will continue to lay out whatever cash Apple demands. This is why the prices keep going way up - some people will buy anything Apple at any cost, so why would Apple not charge accordingly? When problems do arise, these are the same people to retort, "Apple is doomed.
", "Nothing wrong with mine.", or reply that you must be doing something wrong (like turning up the sound to max, etc.). The main purpose, imo, for a forum like this is to voice opinions about the company and its products. If everything was "happy, happy, joy, joy" there'd be no reason to read or participate. In any case, if you are happy with your Apple products and customer support, that's great. Don't get defensive if other people have issues - from your perspective, that is their problem, not yours. Just be glad you have experienced no frustrations or drawbacks.
Ok so one more time here - again I posted here to try and get help - not denial there is a problem, or suggestions about why I bought this phone, or concerns re age, gender, knowledge or god forbid furry animals. Just FYI - the Verizon rep sent me an email this AM and said "Apple is aware of this issue and the fix is to replace the phone".
First - to see if you 'don't have the problem' - you need to listen to each speaker at a time, in various ways (speaker, blue tooth, phone, music, etc), and move the phone into various positions like parallel or vertically to the floor. Check out each speaker by going into Accessibility and toggle between the speakers - and move the phone around. Even with volume on medium I can hear it.
No the plastic is not still on.
Yes I am old enough to know what 'blown' speakers are.
Yes I have had an iPhone for a long time and have not had any other issues like this - although had a 6 replaced due to battery issues.
And I agree with others that to suggest the solution should be to turn down the phone is silly as then it is at about half volume. Ditto with the suggestion that Apple will just update software so that the volume can't be turned up so loud. Sometimes the crackling can be heard even when on low volume.
If there is no help available here in this thread, at least others might find that they too have this issue if they are having poor voice or music sound.
I don't want to return the phone if there is some type of software fix possible, but with it being positional, I'm afraid that software won't fix that.....
Thanks in advance to anyone who can share some insight into the workings of these devices.
I'd be inclined to agree, based on the bolded. I'd imagine an exchange would yield one that's been tested and found not to be faulty. I don't think this means all of the X models produced have the problem because I can anecdotally tell you that mine does not.
Try another?
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Those "refurbished" models this early on are brand-new phones they just put in white boxes to use in case people have issues before they have refurbished phones. Even refurbs have the advantage of having been individually tested and found to be free of defects.
You can get a bad unit of any electronic device at any time, including the month before the next year's model is released. Not seeing the relevance of crowing over people's troubles like it's funny.
Find me a smartphone manufacturer that never has any faulty units off an assembly line. You cannot. They do not exist.
As long as Apple makes good with any issues, they're doing all that's really required of them.
Sometimes there’s just no point in “debating” with some people, they have their opinions and that’s that.
I’m all for people having differing opinions, heck it’s how we learn, debate and share insights.
Unfortunately for some there is black and there is white, there is nothing in-between. I wouldn’t presume to allude that everyone should like the iPhone X, it’s certainly not going to be to everyone’s taste. Just as any other device might not be to everyone’s taste.
But there does seem to be an awful lot of people with an inexplicable hatred for a piece of electronics, who like to take any and every opportunity to point out it’s apparent flaws (as they see them) without regard to facts such as every device has a failure rate, not everyone shares their opinions and perceived flaws just simply aren’t flaws to everyone.
(When I say flaws, I am of course referring to things such as the notch. Actual flaws are another matter, such as this speaker buzzing problem. Now that’s a flaw, albeit one that will likely fall into the expected failure rate, or perhaps even a software issue. Otherwise, if there were an inherent flaw in all of the devices, there would have to be a product recall for Apple to save face, protect profits and keep customer satisfaction high.)
All of which waffling is just my opinion of course. I’m perfectly happy for people to disagree with any or all of it. Well, I am if there are valid points and not just ill informed pre-pubescent nonsense thrown around.
they will just issue a software update that will reduce the max volume level through the affected speaker to *just* below the threshold of the buzz and say it was 'adjusted a little too high from the factory '
Ok so one more time here - again I posted here to try and get help - not denial there is a problem, or suggestions about why I bought this phone, or concerns re age, gender, knowledge or god forbid furry animals. Just FYI - the Verizon rep sent me an email this AM and said "Apple is aware of this issue and the fix is to replace the phone".
First - to see if you 'don't have the problem' - you need to listen to each speaker at a time, in various ways (speaker, blue tooth, phone, music, etc), and move the phone into various positions like parallel or vertically to the floor. Check out each speaker by going into Accessibility and toggle between the speakers - and move the phone around. Even with volume on medium I can hear it.
No the plastic is not still on.
Yes I am old enough to know what 'blown' speakers are.
Yes I have had an iPhone for a long time and have not had any other issues like this - although had a 6 replaced due to battery issues.
And I agree with others that to suggest the solution should be to turn down the phone is silly as then it is at about half volume. Ditto with the suggestion that Apple will just update software so that the volume can't be turned up so loud. Sometimes the crackling can be heard even when on low volume.
If there is no help available here in this thread, at least others might find that they too have this issue if they are having poor voice or music sound.
I don't want to return the phone if there is some type of software fix possible, but with it being positional, I'm afraid that software won't fix that.....
Thanks in advance to anyone who can share some insight into the workings of these devices.
The first thing you should be doing is asking, nay demanding a replacement. I have no doubt that some people are experiencing a legitimate issue with the speaker, otherwise this thread wouldn’t exist.
There are many reasons why it could be happening, from faulty speaker units, misplaced or badly housed speakers causing them to be loose, to damage to the speaker membrane and many more possibilities.
But if you have the problem, don’t wait for a software update, don’t seek a solution here as there is unlikely to be one. Get onto a chat with Apple support and get a replacement. Don’t settle for anything else.
Actually, the most loyal Apple fans seem to be unable to find any faults with their purchases. Everything Apple does is wonderful and okay with them, and they will continue to lay out whatever cash Apple demands. This is why the prices keep going way up - some people will buy anything Apple at any cost, so why would Apple not charge accordingly? When problems do arise, these are the same people to retort, "Apple is doomed.
Actually, the prices go up because the phones are popular and people will pay the prices. Not all those people are loyal Apple fans, not really. They just like the look of the phone and want to buy it. Go look at the launch price of a flagship smartphone for another company. They're not much lower than the price of the X. I am not sure why people think that handheld computing devices should be cheap to purchase, not really. I mean, the phone costs a thousand dollars (or more, depending on model) and if I bought a cheap laptop, it would be around the same price. They're both computers and I use my phone more than I use my laptop.
The whining about the price is really getting to be a bit much. Just don't buy it if the price is too high for you and if enough people agree that the price is too high, they'll lower the price or increase the value of the offering. *shrug*
What are people so pissed over? That other people are okay buying this phone and aren't angry over the price?
In the "old days" my AT&T subsidy was so that I only had to pay 200-300 for a new iPhone every year and I could sell it for that much or more because off subsidy, the phone was double that price. Those days are gone and I guess I don't mind because I was paying the rest of that money in my phone bill anyway.
Green lines, buzzing and crackling...what's next, exploding batteries?
Nah, it’d have to go one better than that, we’ve had that with the Note 7. So maybe total meltdown of the entire device on an atomic level. Actually, I’d pay good money to see that