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That's what I say. Major communication problems between AT&T and Apple. I've spent hours on the phone with both. Apparently something finally happened because I got a letter today that said my order is okay and they will ship it in 3-5 days. I was a July 2nd at 8:59 PM PDT. Here are a couple of screen shots of what I had and now have.

Why are the shipments noted as an exception, i.e. exclamation mark?
 
02 Jul 2010* 20:42:20* Arnhem Hub* Shipment In Transit.*
01 Jul 2010* 09:05:47* Hong Kong* Shipment In Transit.*
01 Jul 2010* 09:00:30* Hong Kong* Shipment Received At Transit Point.*
01 Jul 2010* 06:29:00* Shenzhen* Shipment In Transit.*
01 Jul 2010* 03:40:01* Shenzhen* Shipment In Transit.*
01 Jul 2010* 01:02:06* Shenzhen* Shipment Collected From Sender.*

I've had no update since Friday night now. When I phoned TNT yesterday they said it was still on schedule for the delivery tomorrow (5th July) but I will give them another ring today just to confirm.

Is there anyone else with their iPhone still saying it's at Arnhem??
 
02 Jul 2010* 20:42:20* Arnhem Hub* Shipment In Transit.*
01 Jul 2010* 09:05:47* Hong Kong* Shipment In Transit.*
01 Jul 2010* 09:00:30* Hong Kong* Shipment Received At Transit Point.*
01 Jul 2010* 06:29:00* Shenzhen* Shipment In Transit.*
01 Jul 2010* 03:40:01* Shenzhen* Shipment In Transit.*
01 Jul 2010* 01:02:06* Shenzhen* Shipment Collected From Sender.*

I've had no update since Friday night now. When I phoned TNT yesterday they said it was still on schedule for the delivery tomorrow (5th July) but I will give them another ring today just to confirm.

Is there anyone else with their iPhone still saying it's at Arnhem??

Hmmmmm, nope, mine's still in transit:

03 Jul 2010 09:13:59 Hong Kong Shipment In Transit
 
Hi guys, my first post but I've been lurking and reading for a few years. Never really had a need to post because I would almost always find the answer trough search :)

Anyway. Need help with something which seems quite strange with my order. Ordered 2 iPhone 4 16 gb and 1 iPad 32 gb 3G on june 20th. Got an estimated shipping date to 2nd july and delivery on the 5th (this was later pushed back to shipping on the 5th and delivery on the 7th. However I got a note that my order had been shipped on the 2nd of july. However, the also claim that it will be delivered 15th-17th of july. Whats up with that? over 2 weeks in transit? And I can't seem to find any tracking number yet either.

Any ideas? Thanks
 
I phoned TNT and they told me there is a bit of a delay updating the tracker on line. Currently my Iphone came to the East Midlands airport on Saturday so I am still hoping for a Monday delivery but i am not that confident.

I am going to ring them back tonight to get another update and hopefully they will be able to confirm wether or not the phone will be out on the van in the morning
 
This is mine too:

03 Jul 2010 09:13:23 Hong Kong Shipment In Transit.
02 Jul 2010 17:00:00 Shenzhen Incorrect Transit Times In System, Possible Delivery Delay.
02 Jul 2010 14:58:59 Hong Kong Shipment Received At Transit Point.
02 Jul 2010 12:43:00 Shenzhen Shipment In Transit.
02 Jul 2010 09:29:24 Shenzhen Shipment In Transit.
02 Jul 2010 05:12:49 Shenzhen Shipment Collected From Sender.



I've downloaded TNT flight schedule. there is no direct TNT flight from Hong Kong to UK only through Belgium .


If the shipment still in Hong Kong the next flight to Belgium is on Tue (6 July). Then the next flight to UK is on Wed (7 July).


So I think it is impossible to deliver the iPhone before 7 July.

I attached TNT schedule.
 

Attachments

  • TNTFlightSchedule.zip
    71.9 KB · Views: 81
02 Jul 2010* 20:42:20* Arnhem Hub* Shipment In Transit.*
01 Jul 2010* 09:05:47* Hong Kong* Shipment In Transit.*
01 Jul 2010* 09:00:30* Hong Kong* Shipment Received At Transit Point.*
01 Jul 2010* 06:29:00* Shenzhen* Shipment In Transit.*
01 Jul 2010* 03:40:01* Shenzhen* Shipment In Transit.*
01 Jul 2010* 01:02:06* Shenzhen* Shipment Collected From Sender.*

I've had no update since Friday night now. When I phoned TNT yesterday they said it was still on schedule for the delivery tomorrow (5th July) but I will give them another ring today just to confirm.

Is there anyone else with their iPhone still saying it's at Arnhem??

not yet but it seems like all our phones first go to the netherlands and are then being flown into the uk from there. Given that it arrived in Arnhem today (+ TNT to slow to update systems) it may be on a flight to the uk in the evening. Else it's gonna be tuesday.
 
not yet but it seems like all our phones first go to the netherlands and are then being flown into the uk from there. Given that it arrived in Arnhem today (+ TNT to slow to update systems) it may be on a flight to the uk in the evening. Else it's gonna be tuesday.

I was told it arrived at the East Midlands Airport on Saturday. Ive had no update with the TNT tracker to tell me anything else. I will just have to give them a ring later to see if its going to come on Monday.
 
mine is also showing

03 Jul 2010 09:12:52 Hong Kong Shipment In Transit

I hope to that there is a problem with the updates to the tracker system. Otherwise the schedule is getting kinda tight.

I looked at the Hong Kong departure schedule and TNT is not having their own planes every day. Two of there planes are running under Emirates flag. But even though I don't think that you can make up the planes and routes for TNT unless it is those from TNT directly to Liege. I have seen tracking informations where they were coming through Frankfurt. I also seen many different times for "Hong Kong Shipment In Transit" so I would guess that this is not the actual leaving time of the plane but instead the loading of the airplane container.

Also as far as I know Arnhem would mean they get to the UK by truck. Wouldn't make much sense to drive it up from Liege to Arnhem and then back or to another airport.

Conclusion: We just need to wait for an update by the system to see what's next. Or call them.
 
I have and when I track it under "carrier tracking number" its says "In transit to final destination - carrier details to be updated shortly."

I'm exactly the same, tried using the "Our Delivery Reference Number" but it's ten digits and doesn't work. I'm in the UK.


Jun 16, 2010 at 05:26 PM GMT -
View order details
Shipped on: Jul 1, 2010

Track this shipment
Product Qty.
IPHONE 4 BUMPERS BLACK-ZML
1

Shipped on: Jul 1, 2010
Estimated Delivery: 05 Jul, 2010 - 06 Jul, 2010

Product Qty.
IPHONE 4 BLACK 32GB-GBR
1
 
I forgot to include this in my contact with a member in this thread.

This is the TNT tracking page:

tnt-track1.png


And this is the shipment tracking page: Apple/Bridge-Point:

https://applestore.bridge-point.com/store/shipment/?sc=W94291905&ty=WON&st=GmxTPXGqB8BMMBDKR+na

The numbers are easy to marry up.


 
I'm exactly the same, tried using the "Our Delivery Reference Number" but it's ten digits and doesn't work. I'm in the UK.


Jun 16, 2010 at 05:26 PM GMT -
View order details
Shipped on: Jul 1, 2010

Track this shipment
Product Qty.
IPHONE 4 BUMPERS BLACK-ZML
1

Shipped on: Jul 1, 2010
Estimated Delivery: 05 Jul, 2010 - 06 Jul, 2010

Product Qty.
IPHONE 4 BLACK 32GB-GBR
1

Try http://store.apple.com/us then login same as UK store. You should see a 9 digit tracking number which you can use to track TNT . It won't tell you much though mine hasn't updated for 3 days.
 
Hello to all. I too am waiting.. seems jammed since transit in HK, so keen to know what's going on.

To clarify, and apologies if this has already been discussed, I have TNT - others seem to have DHL. Are they working together in some way?

Thanks!
William
 
Makes sense now, looks like you don't get a tracking number if you order more than one item till its left the distribution center where the order is combined.
 
I'm exactly the same, tried using the "Our Delivery Reference Number" but it's ten digits and doesn't work. I'm in the UK.


Jun 16, 2010 at 05:26 PM GMT -
View order details
Shipped on: Jul 1, 2010

Track this shipment
Product Qty.
IPHONE 4 BUMPERS BLACK-ZML
1

Shipped on: Jul 1, 2010
Estimated Delivery: 05 Jul, 2010 - 06 Jul, 2010

Product Qty.
IPHONE 4 BLACK 32GB-GBR
1

ya mine is the same, i am also getting the bumper, so i guess that COULD have somthing to do with it ?
 
Finally it's in Memphis, TN.

Date/Time Activity Location Details
Jul 4, 2010 5:08 AM Arrived at FedEx location MEMPHIS, TN
Jul 3, 2010 9:50 PM Departed FedEx location ANCHORAGE, AK
Jul 3, 2010 12:04 PM Int'l shipment release ANCHORAGE, AK
Jul 2, 2010 2:44 PM In transit ANCHORAGE, AK
Jul 2, 2010 12:49 PM Arrived at FedEx location ANCHORAGE, AK
Jul 2, 2010 8:30 PM In transit SHENZHEN CN
Jul 2, 2010 7:00 PM In transit SHENZHEN CN
Jul 1, 2010 3:43 PM Left FedEx origin facility SHENZHEN CN
Jul 1, 2010 10:43 AM Picked up SHENZHEN CN Package received after FedEx cutoff
Jun 30, 2010 5:03 PM Shipment information sent to FedEx
 
Use the 9 digit number which you can find by tracking your order on Apple's US site.

thats the point we dont have a 9 digit number to tack with, plus u need a pin number to track your order on the tnt website ?

i can only find the 10 digit number anyway! ;/
 
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